Go2 Travel Group Ltd Reviews 23

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I wrote a review about card given by driver and when I scanned qr code it got scammed because I did it twice they only 2p. Phew!!! When I contacted Go2 they responded within the hour, then again later... See more

Company replied

Rated 5 out of 5 stars

We have always used a different company for our airport transfer but advised by family to use Go2. So pleased with everything. Communication was great. Driver very helpful Car immaculate Will d... See more

Company replied

Rated 1 out of 5 stars

This card and the bank it’s attached to is worthless trash complete garbage and I wouldnt have even got the Card if I knew it was a mess to get Information to set it up it was ridiculous to set it u... See more

Company replied

Rated 5 out of 5 stars

This is the first time using GO2. It won't be the last. The whole thing was seamless. From booking online and immediately receiving a quote, to then confirming the ride. The prices were brilliant. I w... See more

Company replied

Company details

  1. Taxi Service
  2. Airport Shuttle Service
  3. Minibus Taxi Service
  4. Transportation Service

Written by the company

Go2 Travel Group Ltd is a pre-booked transportation service based in Blyth, serving Northumberland, North Tyneside, and Newcastle Upon Tyne. We specialise in punctual airport transfers, seaport transfers, and rail transfers using a modern fleet of saloons, estates, and spacious minibuses. Our professional drivers operate 24/7, providing fixed-fare journeys to Newcastle International Airport, regional train stations, and cruise terminals. We also offer dedicated corporate accounts for local businesses. With our easy-to-use passenger app and web booker, arranging your travel is seamless. Whether you need a dependable airport taxi or group minibus transport, Go2 Travel Group Ltd ensures a safe and comfortable journey every time.


Contact info


4.4

Excellent

TrustScore 4.5 out of 5

23 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Watch the account everyday and don’t trust what I can’t see

This card and the bank it’s attached to is worthless trash complete garbage and I wouldnt have even got the Card if I knew it was a mess to get Information to set it up it was ridiculous to set it up told me I couldn’t use the normal email I ALWSY use everyday I ALWSY used and the help provided was a joke and a game I’m so disgusted im outraged and I don’t trust the account because of all the trouble I went thru to set it up the worthless Outragious card that I don’t trust to use because of all the hate I went thru to get it set up and all the changes to set it up it made me make up another email
In order to finish setting up a new email to use to set up
Account for GO2 bank account had I know it would be like this I’d never set it up I just don’t want the scammer get info they want desperately and I’m not sure o can trust the card or bank it’s on

April 15, 2026
Unprompted review
Go2 Travel Group Ltd logo

Reply from Go2 Travel Group Ltd

Hi Velinda,

You have left this review for the wrong business. We are Go2 Travel Group Ltd (www.go2-group.uk), a UK based travel provider. We are not a bank, we do not offer financial services, and we do not issue bank cards.

It appears you are trying to review a different company, which is a completely separate financial institution that has no affiliation with us whatsoever.

We kindly ask that you delete this review, as it is negatively impacting a business you have never interacted with. We recommend reaching out to the correct company's customer support to resolve the issues you are having with your card and email setup.

Kind Regards
The Go2 Team

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Rated 5 out of 5 stars

Fantastic company

This is the first time I’ve used this company but it definitely won’t be the last. It was an airport drop off and pick up - both drivers were prompt, cars were clean and the drivers didn’t hurtle around the way some taxi drivers do. Brilliant service which I 💯 recommend.

December 9, 2025
Unprompted review
Go2 Travel Group Ltd logo

Reply from Go2 Travel Group Ltd

Thank you so much for your 5-star review! We're thrilled to hear you had a fantastic experience and truly appreciate your kind words. We look forward to welcoming you back soon!

The GO2 Team

Rated 5 out of 5 stars

Communication Good

We have always used a different company for our airport transfer but advised by family to use Go2. So pleased with everything.
Communication was great.
Driver very helpful
Car immaculate
Will definitely use them again.

December 6, 2025
Unprompted review
Go2 Travel Group Ltd logo

Reply from Go2 Travel Group Ltd

Thank you so much for your 5-star review! We're thrilled to hear you had a fantastic experience and truly appreciate your kind words. We look forward to welcoming you back soon!

The GO2 Team

Rated 5 out of 5 stars

Brilliant service from start to finish

Brilliant service from start to finish! Friendly and helpful customer service team and our driver was really friendly and professional. Will definitely use again and have already recommended to friends and family.

December 5, 2025
Unprompted review
Go2 Travel Group Ltd logo

Reply from Go2 Travel Group Ltd

Thank you so much for your 5-star review! We're thrilled to hear you had a fantastic experience and truly appreciate your kind words. We look forward to welcoming you back soon!

The GO2 Team

Rated 5 out of 5 stars

Great service with polite helpful…

Great service with polite helpful drivers. We have used this company numerous times and always punctual.

November 30, 2025
Unprompted review
Go2 Travel Group Ltd logo

Reply from Go2 Travel Group Ltd

Thank you so much for your 5-star review! We're thrilled to hear you had a fantastic experience and truly appreciate your kind words. We look forward to welcoming you back soon!

The GO2 Team

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Rated 5 out of 5 stars

I wrote a review about card given by…

I wrote a review about card given by driver and when I scanned qr code it got scammed because I did it twice they only 2p. Phew!!! When I contacted Go2 they responded within the hour, then again later saying they had checked random cards and all were OK. By this time I had cancelled my cards and calmed down. I started looking into qr reader apps and how they can get hacked so I've uninstalled mine. I do apologise to Go2 taxi service removed my 1 star to a 5 star because of how swiftly they responded to my complaint. And look forward to using this company in the future.

August 15, 2025
Unprompted review
Go2 Travel Group Ltd logo

Reply from Go2 Travel Group Ltd

Thank you so much for updating your review to 5 stars and for sharing your experience! We're relieved to hear everything turned out okay and truly appreciate your understanding and kind words about our quick response. We look forward to serving you soon!

The GO2 Team

Rated 5 out of 5 stars

Amazing company

Amazing company. Can’t reccomend enough. They are super reliable, so professional, arrive early and drivers are all so friendly. This has to be the cheapest company around for airport drop offs and pick ups!

August 13, 2025
Unprompted review
Go2 Travel Group Ltd logo

Reply from Go2 Travel Group Ltd

Thank you so much for your 5-star review! We're thrilled to hear you had a fantastic experience and truly appreciate your kind words. We look forward to welcoming you back soon!

The GO2 Team

Rated 5 out of 5 stars

Very efficient & prompt

Very efficient & prompt, smooth service would recommend & would use again in future.

July 31, 2025
Unprompted review
Go2 Travel Group Ltd logo

Reply from Go2 Travel Group Ltd

Thank you so much for your 5-star review! We're thrilled to hear you had a fantastic experience and truly appreciate your kind words. We look forward to welcoming you back soon!

The GO2 Team

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Rated 5 out of 5 stars

Nice efficient booking

Nice efficient booking, prompt pick up and friendly driver for trip to Airport. Excellent price and clean car that was well driven.
Will be my ‘Go2’ taxi firm for Airport transfers now.

August 7, 2025
Unprompted review
Go2 Travel Group Ltd logo

Reply from Go2 Travel Group Ltd

Thank you so much for your 5-star review! We're thrilled to hear you had a fantastic experience and truly appreciate your kind words. We look forward to welcoming you back soon!

The GO2 Team

Rated 5 out of 5 stars

Early hours Airport pick up

Early hours Airport pick up. Our flight came in early, but had been tracked by driver. Rang driver once cases collected & given vehicle description, met in the agreed pick up point within 5 mins. Spot on service, will be using service again in future! Thank you

August 7, 2025
Unprompted review
Go2 Travel Group Ltd logo

Reply from Go2 Travel Group Ltd

Thank you so much for your 5-star review! We're thrilled to hear you had a fantastic experience and truly appreciate your kind words. We look forward to welcoming you back soon!

The GO2 Team

Rated 5 out of 5 stars

Great airport pick up

Great airport pick up
3am pick up, good communication.
Would recommend

August 7, 2025
Unprompted review
Go2 Travel Group Ltd logo

Reply from Go2 Travel Group Ltd

Thank you so much for your 5-star review! We're thrilled to hear you had a fantastic experience and truly appreciate your kind words. We look forward to welcoming you back soon!

The GO2 Team

Rated 5 out of 5 stars

We used this service for going to the Airport

We used this service for going to the airport and then back, there was brilliant communication and clear instructions for pick up and on time. Thank you, we will use again.

August 6, 2025
Unprompted review
Go2 Travel Group Ltd logo

Reply from Go2 Travel Group Ltd

Thank you so much for your 5-star review! We're thrilled to hear you had a fantastic experience and truly appreciate your kind words. We look forward to welcoming you back soon!

The GO2 Team

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Rated 5 out of 5 stars

Very good service

Very good service. On time, friendly and a very good price

August 6, 2025
Unprompted review
Go2 Travel Group Ltd logo

Reply from Go2 Travel Group Ltd

Thank you so much for your 5-star review! We're thrilled to hear you had a fantastic experience and truly appreciate your kind words. We look forward to welcoming you back soon!

The GO2 Team

Rated 5 out of 5 stars

Superb service

Superb service, and cheaper than anyone else. Would recommend go2 to anyone x

August 6, 2025
Unprompted review
Go2 Travel Group Ltd logo

Reply from Go2 Travel Group Ltd

Thank you so much for your 5-star review! We're thrilled to hear you had a fantastic experience and truly appreciate your kind words. We look forward to welcoming you back soon!

The GO2 Team

Rated 5 out of 5 stars

Wouldn't use anyone else

Wouldn't use anyone else. Absolutely spot on. On time, very reasonable, communication excellent.

August 5, 2025
Unprompted review
Go2 Travel Group Ltd logo

Reply from Go2 Travel Group Ltd

Thank you so much for your 5-star review! We're thrilled to hear you had a fantastic experience and truly appreciate your kind words. We look forward to welcoming you back soon!

The GO2 Team

Rated 5 out of 5 stars

Highly recommend

Highly recommend ! Fabulous service…prompt , polite and professional.

August 6, 2025
Unprompted review
Go2 Travel Group Ltd logo

Reply from Go2 Travel Group Ltd

Thank you so much for your 5-star review! We're thrilled to hear you had a fantastic experience and truly appreciate your kind words. We look forward to welcoming you back soon!

The GO2 Team

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Rated 5 out of 5 stars

Great company for airport runs

Great company for airport runs, really patient we had to turn around and go back home as left bank card, no complaints, will definitely use again and recommend. Top service

August 4, 2025
Unprompted review
Go2 Travel Group Ltd logo

Reply from Go2 Travel Group Ltd

Thank you so much for your 5-star review! We're thrilled to hear you had a fantastic experience and truly appreciate your kind words. We look forward to welcoming you back soon!

The GO2 Team

Rated 5 out of 5 stars

Plane was slightly delayed but driver…

Plane was slightly delayed but driver was waiting and ready . Mehmet was Polite and friendly driver . Will use again 👍

August 4, 2025
Unprompted review
Go2 Travel Group Ltd logo

Reply from Go2 Travel Group Ltd

Thank you so much for your 5-star review! We're thrilled to hear you had a fantastic experience and truly appreciate your kind words. We look forward to welcoming you back soon!

The GO2 Team

Rated 5 out of 5 stars

Fab service from GO2 again last night

Fab service from GO2 again last night. 👍🏼👍🏼👍🏼

Fixed fare to / from Airport from Cramlington £18

Our plane was delayed a couple of hours but our taxi driver was there as we exited the airport at 2am

Great comms via text enabled us to tell the driver as we passed through bag collection so he could head over to Short Stay carpark to pick us up and avoid the £5 parking charge.

Brilliant and would definitely use again.

🌟⭐️🌟⭐️🌟

July 26, 2025
Unprompted review
Go2 Travel Group Ltd logo

Reply from Go2 Travel Group Ltd

Thank you so much for your 5-star review! We're thrilled to hear you had a fantastic experience and truly appreciate your kind words. We look forward to welcoming you back soon!

The GO2 Team

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