Seems they have GONE OUT OF BUSINESS yet still taking orders. My order that I paid for never ARRIVED (listed as in stock and arriving in 3 days), no reply to my emails, the contact form on their... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The package arrived before the delivery time, which was a nice surprise since its normal delivery was fast as it was. The products was just as described, in brand new condition and of good quality.... See more
BRILLIANT! I'd never heard of this website but had best price for the game by a significant amount. Had various payment options. I was kept up to date by email from the order to dispatch to deli... See more
Cannot fault, very competative pricing and free delivery, this was the cheapest option on the the internet i could find and I did spend a considerable amount of time searching for the best price. Be... See more
Company details
Information provided by various external sources
G2G Limited is a high quality retailer of computer games, consoles and accessories. G2G are committed to providing the latest and greatest titles, as well as a wide ranging archive of fully refurbished releases. G2G is committed to unprecedented and personal customer service powered by our principles of highly competitive pricing, fast and effective service, and a genuine love for gaming on all platforms. Our relationships with distributors and publishers allow us to be a market leading specialist in getting the right games to you at the best possible prices. We are contactable at any time to service your needs on all issues regarding the highly competitive games retail market. https://s3-eu-west-1.amazonaws.com/tpd/screenshots/51010821000064000521468d/198x149.png?cache-bust=1549027717447
Contact info
United Kingdom
- 08008620440
- customerservices@go2games.com
- go2games.com
Ordered 2 games and 2 weeks later havnt…
Ordered 2 games and 2 weeks later havnt heard anything not responding to emails and no games have turned up🤬
December 7, 2021
Unprompted review
Advertisement
Not great I ordered 2 x Luigi's Mansion…
Not great I ordered 2 x Luigi's Mansion (order 100111419) on Nintendo Switch only to be told they had over sold and so cancelled and refunded me. Okay these things happen but I checked again under 2 weeks later to see it is back in stock at £51.99 over double what I paid. Thanks for the courtesy discount code but that means little to me you should of honoured the price and just waited until it was back in stock then fulfill the order.
October 28, 2021
Unprompted review
Reply from Go2Games
Hey Joe!
Glad to hear you had a seamless experience through shopping with us at G2G! Hope you are enjoying the product bought!
If you are active on IG, pop us a follow @go2gamesshop to keep up with all our latest news and offers. Also, if you do have the time, feel free to leave us a review on Google (as it helps us, an independent company, vs the big fish out there!)
Cheers,
Niro G2G
Great service from placing the order to…
Great service from placing the order to delivery, kept up to date all the way through the process, arrived very quickly would highly recommend.
July 8, 2021
Reply from Go2Games
Hi Mrs Green, thanks for your review and most importantly, am really happy that everything went smoothly for you!
If you have the time, do feel free to leave us a thumbs up on Google!
With thanks,
Niro, G2G
Awesome Service
I had never heard of this website before and I was a little worried that the Series S I ordered wouldn't even come.
However, it came the very next day AND I was able to use Klarna's pay-in-three.
A nice review somewhere was the least I could do :)
June 30, 2021
Unprompted review
Reply from Go2Games
Hey Slick (I like the name btw),
Glad you got what you were after the very next day - seems as though everything is in its right place!
If you're on the socials, give us a follow on IG @go2gamesshop to keep abreast of all we're doing down here and for the latest deals!
Hope your summer and time with your Series S is a banger!
Niro :)
Advertisement
I ordered the PS5 - fantastic & fast service
I ordered the PS5 for my husbands 30th and it arrived 48 hours later.
Fantastic service and super fast delivery!
Would highly recommend and would definitely order from here again!
June 29, 2021
Reply from Go2Games
KB!
First of all, a very happy 30th to your hubby - I remember my 30th and in actual fact my partner at the time bought me a PS3! How times have changed...
Very much happy that you had what seems to be a nice and fluid experience re service and delivery - and yes, by all means, do come through again whenever you need to!
If you're on the socials, give us a follow on IG @go2gamesshop, to keep up to date on everything we're doing, from the best new deals to what's going down with the G2G crew! If you have the time, do drop us a review on Google - as we're an independent video game retailer, it helps us boost things on the old algorithms!
With thanks and hope your husband is getting maximum satisfaction from his birthday present!
Niro
I spoke to a lovely lady that goes by…
I spoke to a lovely lady that goes by the name tanisha on the Facebook messenger she was very helpful and managed to get my problem resolved very fast highly recommend her to speak to when you have a problem
June 28, 2021
Unprompted review
Reply from Go2Games
Hey!
Will pass the message on to Tanisha - looks as though she got things sorted for you in quick time!
If you have the time, do follow us on IG @go2gamesshop and drop us a review on Google - as we're an independent video game retailer, it helps us boost things on the old algorithms!
Cheers,
Niro
Reply from Go2Games
Hey Oscar!
Well this is very good to hear! Hope you're getting max satisfaction from your purchase! Do follow us on IG @go2gamesshop and drop us a review on Google if you have time - as we're an independent video game retailer, it helps us boost things on the old algorithms!
Cheers,
Niro
Reply from Go2Games
Hey Terry,
Glad to hear everything went smoothly for you! Do follow us on IG @go2gamesshop - and if you have the time to do so, we would love you to leave us a short review on Google!
Hope you're enjoying the product!
Thanks,
Niro G2G
Advertisement
Only place I could find the headset I…
Only place I could find the headset I wanted. Received my order in 3 days. Fast, excellent & reliable service. Would definitely order from them again.
June 26, 2021
Reply from Go2Games
Hey Andy,
Really happy to hear you were able to find that hard-to-find headset with us at Go2Games! Equally as happy to hear the process was a smooth one.
If you're on IG, pop us a follow @go2gamesshop to stay in touch with us and what we're doing! Also, if you do have the time, feel free to leave us a review on Google!
Cheers,
Niro G2G
Excellent Customer Service
I was a bit worried to order an expensive headset at first, after seeing a few reviews dissing the customer service if something went wrong. Well, something did go wrong as I received the wrong headset!
I've contacted the support team and they replied to me WITHIN AN HOUR apologizing for the mistake and explaining how to return the item (for free!). They've sent the correct item even before receiving my return (just had to send the receipt from the post office).
Very professional and extremely fast to reply, I will definitely order again with my mind at peace.
Once again: excellent customer service!!
June 24, 2021
Unprompted review
Reply from Go2Games
Nicolas!
So glad you were patient with us - and really happy you prefer to remain alongside us!
Niro G2G
Reply from Go2Games
Patrick!
Really happy to hear everything has gone smoothly! Hope you're enjoying the product with no issue.
Do pop is a follow on IG @go2gamesshop if you're on there and feel free to give us a review on Google - as would help an independent trader like us bounce up and through the algorithms!
Cheers,
Niro G2G
Great service
Great service, ordered returnal for ps5, good price and speedy delivery would buy from go2games again
June 16, 2021
Reply from Go2Games
Hey Darren!
Happy to hear you would buy from G2G again after your recent purchase - do give us a follow on IG @go2gamesshop if you're on there - and if you have the time, pop us a review on Google!
Cheers,
Niro G2G
Advertisement
Very good excellent service great…
Very good excellent service great products great prices
June 1, 2021
Reply from Go2Games
Hey Gary!
Really glad you're content with your products purchased from us here at G2G and that you had a fluid interaction with us! If you're on the socials, pop us a follow on IG @go2gamesshop and if you have the time, do feel free to review us on Google! Hope you're getting maximum fun out of those products!
Cheers,
Niro G2G
Abysmal customer service - avoid at all costs
When something goes wrong with an order you find out how good a company is and unfortunately like all other reviewers on here I found to my cost this company is abysmal when it comes to customer service - you simply get ignored - just like this review will get ignored by them. They just ignore you and pretend you don't exist - don't buy direct from them - at least if you purchase from a "Storefront" you stand a chance of getting a refund.
May 27, 2021
Unprompted review
Yeah can’t go wrong.Really happy with…
Yeah can’t go wrong.Really happy with the service I received.Thanks
May 22, 2021
i buy game on a switch then i check the…
i buy game on a switch then i check the game they dont sell it any more
May 19, 2021
Unprompted review
Advertisement
Bought Yakuza Kiwami
It came really fast (3 days), came brand new, undamaged and at a very good price! A great retailer, glad I bought.
May 10, 2021
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.