Go&Grow Reviews 

7,886
TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

Easy and straightforward to use. Go & Grow is very easy to use and makes investing feel simple. I like being able to see my money grow over time without having to actively manage anything myself. The... See more

Rated 1 out of 5 stars

I’ve been with them (former Bondora) since 2018 and I can say that things are getting worse year on year. Back then, I found a platform that offered investors the ability to manage and track their... See more

Rated 5 out of 5 stars

Very good peer to peer platform. They do exactly what the advertise. After approximately 9 months I receive passive income with minimum effort. The interest rate of Go & Grow is lower than othe... See more

Rated 5 out of 5 stars

From Spain. Today, August 12, it has been exactly two years since I invested my security mattress in Bondora. At first with little confidence, where is Estonia? Today, 2 years later, I have part of m... See more

Company replied

Company details

  1. Investment Service

Written by the company

Go&Grow (formerly Bondora Capital) is a leading European fintech that helps people accelerate their dreams financially. Established in 2008, Go & Grow has grown to be one of the most popular and trusted investment platforms in Europe. With Go & Grow, our most hassle-free investing product, customers enjoy simple online investing, instant liquidity, and attractive returns. Our community over almost 500,000 customers has added over €1.7B to their accounts and continue to reach their financial goals with ease. For more information or to create your free account, please visit https://goandgrow.eu


Contact info

3.8

Great

TrustScore 4 out of 5

8K reviews

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3.8

All reviews

(7,886)

137 reviews in the last 12 months

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Rated 1 out of 5 stars

I want my money... Scam here

3 and a half years ago I invested in Bondora (November 2020) and never looked back.

But last month I decided to close the account and withdraw the money. But almost 1 month after that, I haven't seen my money.

I tried to contact the company using a form in the help center but I did not send the ticket.

I want my money!

April 12, 2024
Unprompted review
Go&Grow logo

Reply from Go&Grow

Dear Tiago, we are sorry you are facing issues with your account. Kindly submit your account details, so that we can analyze your issue or send us a request via support portal. Team Bondora

Rated 1 out of 5 stars

So amateur team

So amateur team , I'm busy to apply loan since one week , system is not working , they can't solve technical issue more than one week , no structure action to help customer.

April 10, 2024
Unprompted review
Go&Grow logo

Reply from Go&Grow

Hello Justin,

Thank you for your feedback.

We are sorry to hear about your experience with Bondora, and we would be glad to help you further with any of the issues you may be facing.

Kindly reach out to our support team using the below link:
https://help.bondora.nl/hc/en-nl/articles/12668844167186-How-do-I-contact-Customer-Support

Once we have received your request, we will be glad to help!

Team Bondora

Rated 1 out of 5 stars

They are scammers

They are scammers, don't trust them. They aren't trustworthy. I have never seen such a bank in my life before. Don't ever take a loan from Bondora. They have been fined for 100 000 euros in September 2023 it tells you the kind of bank it is. Check kkv.fi. ombudsman website. The details can be found there. Everything is bad with this bank.

February 9, 2024
Unprompted review
Go&Grow logo

Reply from Go&Grow

Dear Kwadwo,

Thank you for your feedback.

We are sorry to hear about your experience with Bondora.

Please kindly contact our support through: https://help.bondora.nl/hc/nl/articles/12668844167186-Hoe-neem-ik-contact-op-met-Bondora-s-klantenondersteuning

And we will do our best to address your concerns.

Your feedback is valuable for us to improve our services.

Thank you,
Team Bondora

Rated 1 out of 5 stars

Withdrawall -Problems

I've been trying for a few days to talk to Bondora (support center) about withdrawing money without success. They sent me an email saying they would send the money to my bank account. Until now, nothing! Bondora does not respond to tickets nor do they return with a solution. I have always invested in Bondora and now I am saddened by the level of service to investors. I ask the Bondora team to resolve my case and send all the money to my bank account.

February 5, 2024
Unprompted review
Go&Grow logo

Reply from Go&Grow

Hello. Your funds were finally paid out on 14.02. We apologize for the inconvenience. Team Bondora.

Rated 1 out of 5 stars

Awful withdrawel experience as…

Awful withdrawel experience as expected. i had only put it change to see how the platform performed and now that i years later finally dcided to test out the withdrawing, it came as expected having to jump through a bunch of hoops, slow support, no verification that your documents that you send are being processed, false messages saying that bank confirmation was denied, to receive an email later sayin i can move to the next step. yawn. oh yeah and ive still to get my money out. will i get it, probably, is it still a laughable excuse of a business, no doubt.

February 7, 2024
Unprompted review
Go&Grow logo

Reply from Go&Grow

Your funds were finally paid out on 09.02. We apologize for the inconvenience. Team Bondora.

Rated 1 out of 5 stars

Beware!

I got confirmed in an email that after my next payment the loan would’ve been completely been paid off. Ever since the monthly fees keep on being charged under the heavy threat of a negative credit registration if you don’t keep paying up. Meanwhile it has been months since even one of my frequently sent follow up emails got answered. A couple weeks ago I contacted the company by phone and spoke to a helpful lady who promised me to forward my emails and have the local team reply, but still no reply. I hope someone will finally just reach out and do as promised through email.

January 23, 2024
Unprompted review
Rated 1 out of 5 stars

One of the worst platforms to invest I…

One of the worst platforms to invest I send them two money transfers to their bank, they accepted only the verification transfer of 1 cent and not the big transfer after two weeks of daily communication with their bank and bondora they blocked my email so I can't send them message. Stay away from this platform when the things not going good for them they block you, freedom 24 is far more reliable

January 17, 2024
Unprompted review
Rated 5 out of 5 stars

Very good experience

Very good experience. Good interest rates. Professional team. Withdraw your money in 24h.

January 11, 2024
Go&Grow logo

Reply from Go&Grow

Dear Jorge,

We appreciate your honest review and that our product meets your needs.

Customer satisfaction is the highest priority for Bondora.

We wish you a pleasant day and much success.

Team Bondora

Rated 1 out of 5 stars

SCAM

SCAM

the money disappeared

and it didn't go to the verified account

November 11, 2023
Unprompted review
Go&Grow logo

Reply from Go&Grow

Thank you, Nelson, we appreciate your feedback very much.

We regret that your experience has not been satisfactory and apologize for any inconvenience caused.

Our support team is always there to assist you and sort out the issue. Please feel free to get in touch with our Support here:

https://help.bondora.com/hc/en-us/articles/12835915521938-How-can-I-contact-customer-support-

We hope the concern will be solved soon.

Thank you, Nelson, and do have a great rest of the week.

Team Bondora

Rated 2 out of 5 stars

Disrespect for the Client is the least…

Disrespect for the Client is the least I can say about this Company. In 2020 I opened an account with them, my ID at the time was accepted with no further comments. Now that I want to withdraw my money they claim my ID (the same ID) is not valid even if it complies with Civil ID laws in the European Union and is accepted as such everywhere in the EU. Cannot recommend.

November 1, 2023
Unprompted review
Go&Grow logo

Reply from Go&Grow

Hi Jed,

Thank you for your review and we apologize for the inconveniences.

Your previous ID has expired and you needed to upload your recent and valid ID. These measures are in place to ensure the safety of customer's account and to have updated details.

As you have uploaded a new ID, it has already been verified.

You can always reach out to our support if you need assistance and our team will be glad to help.

Thanks!
Team Bondora

Rated 1 out of 5 stars

I have been a customer for more than…

I have been a customer for more than two years. I have been using the Go and Grow, verified my account and been depositing every month.
Now, I have decided to withdraw to the bank account I have used for deposits and suddenly they lock my account and ask for SoF. The deposits are first party and from a banking institution.

I will not use their services and file an official claim to the Estonian Financial Authority.

November 1, 2023
Unprompted review
Go&Grow logo

Reply from Go&Grow

Thank you, Kaloyan, for your review. Your feedback is valuable to us, and we appreciate you taking the time to share your experience with others.

We understand the inconvenience the request can cause. However, as a financial services provider, Bondora is obliged to fulfil regulatory obligations. In that way we can protect your investments.

Our support team is always there to help you resolve the issue promptly. Under no circumstances do we ask for more data than necessary.

Thank you for your understanding and do have a great rest of the week.

Team Bondora

Rated 1 out of 5 stars

Realy bad experience

Opened a account and transfered 2 x € 5,- for trying out. Then they turned down my identity proof because of different name on the account , but it is thé same name . I only have one name.
Also I can not transfer my money back.

October 23, 2023
Unprompted review
Go&Grow logo

Reply from Go&Grow

Thank you, Jan, for taking the time to share your experience with us!

We are very sorry to hear this and apologise for any inconvenience caused.

To ensure the safety of our investors, the name of the account holder and the name on the identification document have to be identical. This way we can protect our investors' funds.

If there is an error, our support team is always available and will do its best to rectify the situation. You can always contact our support via the FAQ form or in the chat.

We will make sure that one of our agents contacts you shortly to clarify the situation.

Apologies again, Jan, and do have a great day!

Team Bondora

Rated 1 out of 5 stars

Forget the 6.75%

Forget the 6.75%

Never again!! I did leave my investment for 18 months and the total return is been under 3%. They advertise up to 6,75%, but it does not match the reality. Considering the risk behind, they deliver very bad performances.

October 10, 2023
Unprompted review
Go&Grow logo

Reply from Go&Grow

Dear customer, we are sorry you feel this way. Since the product announcement in 2018, every Go & Grow user received not less than 6.75% p.a. until the recent day. If you have doubts about, please contact our support and we can provide you your personal calculation. Team Bondora

Rated 5 out of 5 stars

High interest at Bondora

my daughter who has been investing with bondora for a long time recommended bondora to me. The first month I invested 100 euros and saw that it grew with a high return. So every month I deposit money into my account.

July 31, 2023
Go&Grow logo

Reply from Go&Grow

Hi Pieter. Thank you for your rating. Team Bondora

Rated 5 out of 5 stars

excellent investment friendly operators…

excellent investment friendly operators and fast assistance with very good 6.75% return I am very happy and enthusiastic...

August 22, 2023
Go&Grow logo

Reply from Go&Grow

Thank you, Katia, for your kind words. We appreciate your feedback very much and wish you a pleasant rest of the week!
Team Bondora

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