The checkout process was quick and easy. The pre verified feature provides ease as to knowing your shoes are authentic beforehand and not having to wait and possibly be disappointed. Just wish the pri... See more
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Review summary
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Shipper was taking a very long time to get the shoes delivered to goat for verification for my most recent purchase. Once they receive the shoes they are very fast shipping it to you .Overall goat is... See more
Shipping is god awful expensive. But otherwise I am satisfied. You guys really need to make shipping affordable to the Hawaii people.
My issue is when customers have issues, there’s only one way to talk to anyone; EMAIL. More than half the time I am happy shopping at Goat, but I have had to return a few pairs or open disputes. When... See more
Company details
- #40 of 59 best companies in Shoe Store
About GOAT
Written by the company
GOAT is the global platform for the past, present and future. Since its founding in 2015, GOAT has become the leading sneaker platform, and has expanded to offer apparel and accessories from select emerging, contemporary and iconic brands. Through its unique positioning between the primary and resale markets, the company offers styles across various time periods on its digital platforms, while delivering products to more than 60 million members across 170 countries.
Contact info
United States
- support@goat.com
- goat.com
3.9
Great
56K reviews
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Great overall
Great overall! A great experience as always. This is like the 5th or sixth time. I've been dealing with goat to border products and I'm getting everything I need. It is family fashion and I always appreciate it.
May 11, 2026
Everything was good.
Everything was good.. delivery was my only issue left box outside on step when delivery had specific instructions.. but everything else again was good..
May 11, 2026
Although prices are extremely high
Although prices are extremely high, I love Goat because they always have what I need;)
May 10, 2026
I enjoy using Goat for my sneakers, however…
I enjoy using Goat for my tennis shoes and have always been pleased with their services. However, this order was unbearably long in receiving half of my order and I was unable to wear them for graduation for which I purchased the sneakers. At the price I was charged, I would’ve expected better processing and shipping.
May 11, 2026
I love Goat
I love Goat. I only order shoes on this platform. You all should start doing discounts for patron supporters.
May 11, 2026
Never Received Order / Unsafe PII Request
My order was never delivered. Customer service then asked me to provide my DL via email. Proving PII over email is a risky thing to do. Most businesses know better and at least have a secure portal for requests like that. So far, I have not got a refund or replacement. The company should do a better job at resolving issues and also take cybersecurity/PII more seriously.
May 3, 2026
Purchased was smooth and I’m satisfied…
Purchased was smooth and I’m satisfied with the product. I will be buying more of the same brand of sneaker soon. Thank you.
May 8, 2026
I love goat but sometimes shipping…
I love goat but sometimes shipping takes longer than it should.
Shoes are always great!
May 10, 2026
I love this app it’s a little hard to…
I love this app it’s a little hard to understand but very nice lots of selection
May 11, 2026
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