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AYO Reviews 248

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 71 reviews, reviewers overwhelmingly had a great experience with this company. Many customers are very happy with the product, praising its quality and ease of use, and noting that it effectively helps with sleep patterns, energy levels, and mood improvement. The product is described as convenient, portable, and effective, with many users integrating it seamlessly into their daily routines and experiencing significant positive changes in their well-being. Reviewers consistently highlight the exceptional customer service, often describing it as outstanding, prompt, and going above and beyond to ensure customer satisfaction, even replacing damaged products without hassle. However, some people mentioned issues with the product's design, finding it uncomfortable or made with brittle plastic, and a few experienced problems with the glasses not charging or feeling flimsy. Additionally, a small number of users felt the light could be brighter or that the carrying case was over-engineered and cumbersome.

What people talk about most

Product

Reviewers mention positive feedback about the product, with many describing it as a "game changer" for... See more

User experience

Customers consistently note positive experiences with user experience, finding the product convenient,... See more

Quality

Reviewers highlight positive aspects of quality, expressing satisfaction with the product's effectiveness and... See more

Customer service

Clients share overwhelmingly positive opinions on customer service, with many reviewers describing it as... See more

Service

Users describe positive interactions with service, with many reviewers finding it fantastic and helpful for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Im very happy with this product. A larger battery would be an excellent addition but the product itself has delivered in waking me up before my 4 AM alarm clock and Im now able to go the whole morni... See more

Company replied

Rated 5 out of 5 stars

Very pleased with the quality of these light therapy glasses and the ease of use! I struggle with seasonal moods and these seem to help me get through the dreary, gray days better. Though only used th... See more

Company replied

Rated 5 out of 5 stars

Changed my review from 1 to 5 stars. My initial issue was — I haven't got my order in 20 days. So I couldn't even assess the product itself. Unfortunately I still don't have ability to check o... See more

Company replied

Rated 5 out of 5 stars

As a sleep therapist I’ve used AYO glasses with clients with delayed sleep phase syndrome and seasonal depression. I’m amazed at the results and now wear them every morning myself. I have observed an... See more

Company replied


Company details

  1. #12 of 62 best companies in Electronics Company

Written by the company

AYO is the World's First Circadian Health Wearable. It harnesses the power of blue light and the advanced AYO app to support your circadian rhythm so you can enjoy a healthier, happier and more active life. The AYO technology is based on over 20+ years of research and clinical studies from leading institutions worldwide such as Harvard, Oxford and NASA. Unlike trackers or generic sleep/health solutions, AYO taps into your circadian rhythm - a biological foundation that impacts all essential brain and body functions such as sleep, mood, metabolism, alertness, immune response, and many more. By using your own biology and light therapy, AYO enables you to venture beyond tracking and actually improve your health & wellness outcomes. AYO is scientifically proven to improve sleep, mood and performance.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

248 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Great product & customer experience!

I had and continue to have a great experience with GoAyo. I am very happy with the product, which works as described, and gets me through the long and dark winters. The one time I had an issue, the customer support team responded immediately and sent me a brand new replacement - free of charge. Definitely recommend!

September 20, 2021
Unprompted review
AYO logo

Reply from AYO

Dear Sandra,

Thank you so much for taking the time to share your experience with AYO on the Trustpilot platform. We are glad to hear that you have been enjoying your AYO!

Sincerely,
AYO team

Rated 4 out of 5 stars

Alex was very helpful and efficient…

Alex was very helpful and efficient helping get a replacement AYO due to a battery issue. I would have rated exchange a 5 if the replacement AYO shipping could have been expedited.

September 17, 2021
Unprompted review
AYO logo

Reply from AYO

Hello, Jonny,

Thank you very much for taking the time to review our product and services. We really appreciate it and we are sorry that we were not able to provide you with an expedited replacement unit. We will do our best to improve our services.

Sincerely,
AYO team

Rated 5 out of 5 stars

I have used the AYO light for years

I was recently in the beta group to test the app for AYO. It was a great experience. I like the new features, and love the wearable light. I have been using the AYO light for years. I have problems with seasonal affective disorder and clinical depression. The light is part of a preventative life style to naturally treat these issues, and has worked wonders for me. I use the light everyday. It’s especially effective for me in the darker winter months. I would recommend to anyone who faces the same challenges with SAD.

September 16, 2021
Unprompted review
AYO logo

Reply from AYO

Dear Julie,

Thank you so much for sharing your experience and impressions of using AYO in the past years. We are very glad to hear that you are getting continuous benefits from our technology and that you are enjoying the new improvements.

Sincerely,
AYO team

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