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Goblin Gaming Reviews 

24,178
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 440 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the excellent and competitive pricing, along with efficient and reliable service. Many appreciate the ease of ordering, the helpfulness of the staff, and the timely delivery of products. Reviewers often receive their items well-packaged and in great condition, frequently enjoying small bonus gifts like sweets or stickers with their purchases. However, some customers also noted occasional delays in delivery or dispatch, with some orders taking longer than expected to arrive. A few other people also felt that certain product lines were limited or that detailed product information was sometimes lacking.

What people talk about most

Product

Clients share positive opinions on product quality, often highlighting that items arrive in excellent... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the quick and efficient... See more

Price

Customers consistently note positive experiences with price, frequently describing them as affordable,... See more

Service

Reviewers consistently express satisfaction with the service, often highlighting its excellence, efficiency,... See more

Order

Users describe positive interactions with order, frequently praising the easy ordering process, timely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Preordered the 11th Edition box. Price was excellent. Opted for the Royal Mail free delivery option (despite the site saying they recommend DPD) and so it didn't arrive on launch day. No biggie,... See more

Company replied

Rated 5 out of 5 stars

I’ve been a long time customer of Goblin Gaming and they have never let me down. Their website is intuitive letting you find what you’re looking for easily. Their prices are great, orders safely pac... See more

Rated 5 out of 5 stars

Good service, as always. discount compared to GW. All books arrived in great condition, encased in bubble wrap and sealed in a tight fitting card board box, no wasted space. Horus Rising in soft back.... See more

Rated 5 out of 5 stars

Bought a box of spider man mtg booster packs and pulled two soul stones so ty ty goblin games item was dispatched promptly and arrived well packaged with a bonus sweet gift


Company details

  1. Game Store
  2. Gaming service Provider
  3. Gift Shop
  4. Hobby Store
  5. Model Shop
  6. Trading Card Store

About Goblin Gaming

Written by the company

About Goblin Gaming

Goblin Gaming is a UK-based retailer specialising in Warhammer, tabletop games, board games, and hobby supplies. We stock a wide range of Games Workshop products, including Warhammer 40,000, Warhammer Age of Sigmar, miniatures, paints, and hobby tools.

Alongside our online store, we run regular in-store events covering a range of trading card games, including Magic: The Gathering, Pokémon, and One Piece. Our events support a growing local community of players, collectors, and hobbyists.

We focus on reliable service, fast dispatch, and clear communication, supporting customers across the UK.

Why customers choose Goblin Gaming

  • Free UK shipping on orders over £75
  • 60-day returns policy
  • Extensive range of Warhammer, trading card games, and hobby products
  • Regular in-store events for MTG, Pokémon, and One Piece
  • Responsive and helpful customer service

No excuses. No delays. No compromises.

Goblin Gaming - Company Mission

Written by the company

Customer Support
Customer support is available 9am to 5pm, Monday to Friday. If you need help with an order, product availability, or any questions before or after purchase, our team is here to help. You can contact us by email or phone, and we aim to respond quickly with clear and practical support.
Same Day Dispatch
We use state of the art technology to enable us to pick all orders as they are placed on the website - every order is processed via handheld devices that allow our team to scan every item as it is being picked ready for dispatch. This technology means that we are able to dispatch your goods same day, with an unparalleled level of accuracy.
In Store Collection
Customers can choose to collect their order from our store at checkout. Orders are available to collect straight away during our opening hours, making this a quick and convenient option if you are local or want to avoid delivery
In Store Events
We run regular in-store events for a range of trading card games, including Pokémon, One Piece, and Magic: The Gathering. We also host weekly Dungeons & Dragons sessions with experienced DMs, welcoming both new and returning players. Food and drinks are available in store, making it easy to settle in and enjoy your time with us.

Shop with Confidence

Fast UK dispatch, 60-day returns, and reliable delivery with DPD and Royal Mail.

We focus on getting your order to you quickly and safely. Orders are packed with care and shipped using trusted UK delivery services, including DPD and Royal Mail.

You’ll also have peace of mind with our 60-day returns policy, giving you plenty of time if something isn’t right.

Our customer support team is available during the week by email and phone, ready to help with any questions before or after your order.


Contact info

Save up to 20% on Warhammer!

5-star rated by 23,000+ hobbyists. See why we're the #1 choice.

4.9

Excellent

TrustScore 5 out of 5

24K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(24,178)

448 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Very good

Very good. Verh happy with them.

June 19, 2026
Goblin Gaming logo

Reply from Goblin Gaming

Thank you for the four stars! We're always looking to improve, so if anything didn't quite hit the mark, drop us a message.

Paul

Rated 5 out of 5 stars

Great service

Great service, first time I’ve ordered from Goblin Gaming, but I’ll definitely be back!

My purchase was easy to order via the website, which was straightforward to use and accessible. Product arrived in perfect condition, well packaged and on time. Excellent price too!

June 19, 2026
Goblin Gaming logo

Reply from Goblin Gaming

Thank you so much for the review! Whether it's your first kit or your hundredth, we're glad you chose us.

Paul

Rated 5 out of 5 stars

amazing community shop

Incorporates everything for an amazing community togetherness.
Staff are friendly and polite, with great food and beverages (banana mocha 😍)!
A great lay out for TCG players with a good variety of stock! (Praying they start getting in Dragonball!).
My favourite bit - is the free board games to play which my kids love.
Overall great for the local community.

June 20, 2026
Rated 5 out of 5 stars

Customer service was great

Preordered the 11th Edition box. Price was excellent. Opted for the Royal Mail free delivery option (despite the site saying they recommend DPD) and so it didn't arrive on launch day. No biggie, but it didn't arrive when it said it would. Contacted the helpdesk who said they'd investigate with RM. Lo and behold, it turns up a few hours later.

In summary:
1. Prices are competitive
2. Customer service is excellent
3. Royal Mail are amazingly bad so choose DPD and save yourself the heartache

June 23, 2026
Goblin Gaming logo

Reply from Goblin Gaming

Thank you! Glad we could get your order sorted. The hobby doesn't stop and neither do we!

Enjoy Armageddon!

Paul

Rated 5 out of 5 stars

Very happy with my purchase

Very happy with my purchase. Great price, item arrived on time and was well packaged and protected. Ordered many times from this company and they are always fantastic

June 19, 2026
Rated 5 out of 5 stars

delivery is quick as always brilliant…

delivery is quick as always brilliant company to deal with if there is any problems always ordered from goblin ervice and price brilliant got my armageddon today thanks goblin

June 19, 2026
Goblin Gaming logo

Reply from Goblin Gaming

Thank you so much for the five stars! Really glad everything arrived well and we hope the project goes brilliantly.

Paul

Rated 5 out of 5 stars

Best storefront of all hobby shops

Best storefront of all hobby shops - can sort by price, name, date, whilst filtering for in-stock. Good prices. Good range. Brilliant + helpful support. Generous + simple loyalty scheme.

Doesn't constantly lock me out with poorly implemented DDoS protection whilst browsing, unlike others in this area!

June 19, 2026
Goblin Gaming logo

Reply from Goblin Gaming

Five stars, thank you so much! We love hearing from our customers and really appreciate you taking the time.

(Now if you could click all the images that have a Bus, that'd be great)😅

Paul

Rated 5 out of 5 stars

A great place to buy wargaming minis

A great place to buy wargaming minis, paints, and so on. Always a great, reliable service with great prices.

June 19, 2026
Goblin Gaming logo

Reply from Goblin Gaming

Five stars, thank you! We're a small team and reviews like this genuinely mean a lot to us.

Paul

Rated 5 out of 5 stars

warhammer 40k Armageddon box

Pre ordered product for 20% off in store price. Dispatched and delivered on time with free sweets!

June 6, 2026
Goblin Gaming logo

Reply from Goblin Gaming

Thank you for choosing Goblin Gaming and we hope to see you back on your next project.

Paul

Rated 5 out of 5 stars

Love these guys

Love these guys, I get vouchers from work which GG make easy to order and use, delivery has always been good and comms quick when needed.

June 19, 2026
Rated 5 out of 5 stars

Reliable

I've ordered several large Warhammer boxsets through Goblin Gaming and have never had an issue. Shipments are well communicated and arrive promptly. Would recommend.

June 19, 2026
Goblin Gaming logo

Reply from Goblin Gaming

Thanks so much for your review. We’ll keep working hard to provide the best service we can.

Paul

Rated 5 out of 5 stars

I really enjoyed it

I really enjoyed it. Very relaxed and inclusive. I never felt awkward as an absokute beginner.

June 16, 2026
Goblin Gaming logo

Reply from Goblin Gaming

Thank you for leaving such a great review. We really appreciate you choosing to shop with us.

Paul

Rated 5 out of 5 stars

Fast and efficient service

Fast and efficient service, website work (which you can't always say for the major retailers) and their deals/discounts are reliable. The stickers and sweet in the boxes always make me smile

June 19, 2026
Goblin Gaming logo

Reply from Goblin Gaming

Thanks so much for the positive feedback. We’re glad you were happy with your experience at Goblin Gaming.

Paul

Rated 5 out of 5 stars

Fantastic Pre Order

This is the third time I've gone with Goblin Gaming for new Edition Warhammer 40k orders. Everytime it's been easy, well stocked and competitively priced. Delivered the Mobday morning following the Saturday release I really couldnt ask for more or expect a quicker delivery short of going into the shop myself.

Thanks again and you can rest assured to see future orders.

June 19, 2026
Goblin Gaming logo

Reply from Goblin Gaming

Five stars, brilliant. Thank you for choosing us and we'll be here when the next project calls.

Paul

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