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Goblin Gaming Reviews 

24,177
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 440 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the excellent and competitive pricing, along with efficient and reliable service. Many appreciate the ease of ordering, the helpfulness of the staff, and the timely delivery of products. Reviewers often receive their items well-packaged and in great condition, frequently enjoying small bonus gifts like sweets or stickers with their purchases. However, some customers also noted occasional delays in delivery or dispatch, with some orders taking longer than expected to arrive. A few other people also felt that certain product lines were limited or that detailed product information was sometimes lacking.

What people talk about most

Product

Clients share positive opinions on product quality, often highlighting that items arrive in excellent... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the quick and efficient... See more

Price

Customers consistently note positive experiences with price, frequently describing them as affordable,... See more

Service

Reviewers consistently express satisfaction with the service, often highlighting its excellence, efficiency,... See more

Order

Users describe positive interactions with order, frequently praising the easy ordering process, timely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Preordered the 11th Edition box. Price was excellent. Opted for the Royal Mail free delivery option (despite the site saying they recommend DPD) and so it didn't arrive on launch day. No biggie,... See more

Company replied

Rated 5 out of 5 stars

I’ve been a long time customer of Goblin Gaming and they have never let me down. Their website is intuitive letting you find what you’re looking for easily. Their prices are great, orders safely pac... See more

Rated 5 out of 5 stars

Good service, as always. discount compared to GW. All books arrived in great condition, encased in bubble wrap and sealed in a tight fitting card board box, no wasted space. Horus Rising in soft back.... See more

Rated 5 out of 5 stars

Bought a box of spider man mtg booster packs and pulled two soul stones so ty ty goblin games item was dispatched promptly and arrived well packaged with a bonus sweet gift


Company details

  1. Game Store
  2. Gaming service Provider
  3. Gift Shop
  4. Hobby Store
  5. Model Shop
  6. Trading Card Store

About Goblin Gaming

Written by the company

About Goblin Gaming

Goblin Gaming is a UK-based retailer specialising in Warhammer, tabletop games, board games, and hobby supplies. We stock a wide range of Games Workshop products, including Warhammer 40,000, Warhammer Age of Sigmar, miniatures, paints, and hobby tools.

Alongside our online store, we run regular in-store events covering a range of trading card games, including Magic: The Gathering, Pokémon, and One Piece. Our events support a growing local community of players, collectors, and hobbyists.

We focus on reliable service, fast dispatch, and clear communication, supporting customers across the UK.

Why customers choose Goblin Gaming

  • Free UK shipping on orders over £75
  • 60-day returns policy
  • Extensive range of Warhammer, trading card games, and hobby products
  • Regular in-store events for MTG, Pokémon, and One Piece
  • Responsive and helpful customer service

No excuses. No delays. No compromises.

Goblin Gaming - Company Mission

Written by the company

Customer Support
Customer support is available 9am to 5pm, Monday to Friday. If you need help with an order, product availability, or any questions before or after purchase, our team is here to help. You can contact us by email or phone, and we aim to respond quickly with clear and practical support.
Same Day Dispatch
We use state of the art technology to enable us to pick all orders as they are placed on the website - every order is processed via handheld devices that allow our team to scan every item as it is being picked ready for dispatch. This technology means that we are able to dispatch your goods same day, with an unparalleled level of accuracy.
In Store Collection
Customers can choose to collect their order from our store at checkout. Orders are available to collect straight away during our opening hours, making this a quick and convenient option if you are local or want to avoid delivery
In Store Events
We run regular in-store events for a range of trading card games, including Pokémon, One Piece, and Magic: The Gathering. We also host weekly Dungeons & Dragons sessions with experienced DMs, welcoming both new and returning players. Food and drinks are available in store, making it easy to settle in and enjoy your time with us.

Shop with Confidence

Fast UK dispatch, 60-day returns, and reliable delivery with DPD and Royal Mail.

We focus on getting your order to you quickly and safely. Orders are packed with care and shipped using trusted UK delivery services, including DPD and Royal Mail.

You’ll also have peace of mind with our 60-day returns policy, giving you plenty of time if something isn’t right.

Our customer support team is available during the week by email and phone, ready to help with any questions before or after your order.


Contact info

Save up to 20% on Warhammer!

5-star rated by 23,000+ hobbyists. See why we're the #1 choice.

4.9

Excellent

TrustScore 5 out of 5

24K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(24,177)

448 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic store

Fantastic store, great prices and a fair rewards program for repeat customers. Delivered within expected timeframes and often with a sweetie in the box to bribe my kids with.

June 5, 2026
Goblin Gaming logo

Reply from Goblin Gaming

Thank you for the feedback! We always appreciate hearing from our customers and hope to have you back soon.

Paul

Rated 5 out of 5 stars

Great prices and delivery was good

Great prices and delivery was good. Products were well protected.
Will certainly use again

June 3, 2026
Goblin Gaming logo

Reply from Goblin Gaming

Thank you for the lovely 5-star review! We’re really pleased to hear you were happy with your experience.

Paul

Rated 5 out of 5 stars

Quick and easy.

June 5, 2026
Goblin Gaming logo

Reply from Goblin Gaming

Thank you for leaving us such a positive review. Your support really helps, and we’re grateful for it.

Paul

Rated 5 out of 5 stars

Easy to use

Easy to use, speedy completion of orders, nice reward system to boot and constant sales!

June 5, 2026
Goblin Gaming logo

Reply from Goblin Gaming

Thanks for the fantastic review! We’re glad you enjoyed shopping with us and appreciate you choosing Goblin Gaming.

Paul

Rated 5 out of 5 stars

😀😀😁😁

Delivered quickly, good prices. A1 service as ususl 😁😁👍👍

June 4, 2026
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Reply from Goblin Gaming

Thank you so much for your support. We’re pleased to hear everything went smoothly and hope to see you again soon.

Paul

Rated 5 out of 5 stars
Goblin Gaming logo

Reply from Goblin Gaming

We really appreciate the feedback, thank you! It’s always great to know when customers are happy with their experience.

Paul

Rated 5 out of 5 stars

I’m mega impressed with Goblin Gaming

I’m mega impressed with Goblin Gaming, I placed on online order, it was shipped within an hour and was at my front door by the next day! For reference I live at the other end of the country to where these guys are located! Very thankful for my mini’s and for their quick arrival as I was preparing an army for a tournament. Thank you very much Goblin Gaming!!

June 3, 2026
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Reply from Goblin Gaming

Thank you for the 5 stars! We’re glad we could provide the service you were hoping for.

Paul

Rated 5 out of 5 stars

Great shop with very helpful and…

Great shop with very helpful and friendly staff. I regularly go with my sons and have been able to purchase things that can be difficult to get hold of. It's a pleasure to support a local shop.

June 1, 2026
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Reply from Goblin Gaming

We’re delighted with your feedback, thank you! The team really appreciates the kind words.

Paul

Rated 5 out of 5 stars

Best stock

Amazing helpful staff and fab stock!

May 31, 2026
Goblin Gaming logo

Reply from Goblin Gaming

Thanks so much for taking the time to review us. It’s great to hear you had a positive experience with Goblin Gaming.

Paul

Rated 5 out of 5 stars

I have used them many times and have…

I have used them many times and have never had a single issue. Orders are always dispatched quickly and arrive in perfect condition. Customer service is flawless.

May 27, 2026
Goblin Gaming logo

Reply from Goblin Gaming

Thank you for the brilliant 5-star review! We’re really pleased everything went well and truly appreciate your support.

Paul

Rated 1 out of 5 stars

I ordered my products a week ago and…

I ordered my products a week ago and due to a mistake on their part they are only just shipping them now. I rescieved no update on my products and had to email them for them to realise their mistake.

May 27, 2026
Unprompted review
Goblin Gaming logo

Reply from Goblin Gaming

Morning Jedio,

I think there may have been a misunderstanding on the reply to your email. The error you're referring to was related to the incorrect information about the items on your order being a backorder, when in fact they had been restocked earlier that day.

The order was then dispatched yesterday afternoon.

I'm happy to go over this in more detail, and I apologise for the misunderstanding caused.

Paul

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