GoBoat Reviews 

188
•
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Very poor customer service. If you are a company looking to buy vouchers through this company I would avoid at all costs. I received a voucher from for the hard work from my company and the company ob... See more

Rated 5 out of 5 stars

We really enjoyed our Harbour Tour (1h)! The boat was nice and clean, and pretty new. Fully electric so also environmental-friendly. The captain was very friendly and he told us many curiosity on C... See more

Company replied

Rated 5 out of 5 stars

We had a great trip with our captain JB Martin - enjoyed by the whole family including 2 teenage boys. Really informative and friendly and plenty of ‘hygge’ too with warm fleecy blankets during the tr... See more

Rated 5 out of 5 stars

Marcus, our captain, was amazing - very personable and informative. We loved our boat ride and will recommend it to everyone. He had an in depth knowledge of all the history of Copenhagen and Denmark.... See more

Company details

  1. Boating Club
  2. also in
  3. Amusement Ride Supplier
  4. Boat Accessories Store

Written by the company

GoBoat er sat i verden for at give unikke helhedsoplevelser og uforglemmelige minder på vandet. Vi ønsker at åbne vandet op og gøre det tilgængeligt for alle. Ideen er opstået ud fra en fascination af det maritime univers og ikke mindst udsprunget af den glæde og frihed, som tiden på vandet skaber. Vi brænder for at levere trygge, komfortable og æstetiske rammer og et højt serviceniveau baseret på empati, der gør, at du altid vil føle dig velkommen og godt behandlet.


Contact info

4.0

Great

TrustScore 4 out of 5

188 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 14% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(188)

25 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Very poor customer service

Very poor customer service. If you are a company looking to buy vouchers through this company I would avoid at all costs. I received a voucher from for the hard work from my company and the company obviously bought in bulk at an early date. The english man I spoke to on the phone was extremely rude.

October 6, 2026
Unprompted review
Advertisement
Rated 3 out of 5 stars

Expensive “toy” that needs to be reglued

I loved this boat the first year. I liked it the second and third year. I wanted to love it but the entire surface started to peel up. We spot glued it last year but this year it has gotten worse. It needs a complete glue job in the garage.

September 25, 2026
Unprompted review
Rated 5 out of 5 stars

Lovely Company

I will say 1 thing about this company, is that they have an hearth and they understood my problem and found the best solution possibile to help me after a long time. Thanks guys and thanks Eric. Lovely company.

September 9, 2026
Unprompted review
Rated 5 out of 5 stars

great experience this morning

great experience this morning and best way to start of our trip here in copenhagen getting an introduction to the city while having a present connection with our captain rather than a superficial script. Marcus was clearly interested in sharing his life in copenhagen, cool historical facts and on top of that interested in our lives as well. very good for kids too didn't loose our attention once, best day so far, also the first tho ;)

August 22, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Marcus - a fantastic guide!

Marcus, our captain, was amazing - very personable and informative. We loved our boat ride and will recommend it to everyone. He had an in depth knowledge of all the history of Copenhagen and Denmark. Such a great guide!

August 21, 2026
Unprompted review
Rated 5 out of 5 stars

goboat paddington

We visited goboat paddington. The whole experience was amazing. The staff especially Masie and Thomas were wonderful. We struggled to get going but Masie came to our rescue and sorted us out.
The boat is very easy to use once you get the hang of it. It’s a nice relaxing boat trip along the canal. Highly recommend it for a family.

July 27, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great trip - even on a rainy day!

We had a great trip with our captain JB Martin - enjoyed by the whole family including 2 teenage boys. Really informative and friendly and plenty of ‘hygge’ too with warm fleecy blankets during the trip on a rainy day! Highly recommend!

July 6, 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful introduction to Copenhagen…

Wonderful introduction to Copenhagen from the water

A trip on a nine-seater electric boat to see sights around Copenhagen's waterways. Our captain, JB, was a charming guide, telling both his personal story (as a Manhattan-born resident of Copenhagen) and the history of the city. The people at the ticket kiosk were just as friendly and the whole experience felt like a warm welcome to this beautiful city. It's covered by the Copenhagen Card (the Discover version) so you should definitely take advantage of it if you've bought the card.

June 8, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great experience far from the big…

Great experience far from the big tourist boats. Very friendly and competent captain gave us a lot of information.
Warm seats, blankets and even a warm coffee on board. Great experience! Thanks a lot.

October 29, 2025
Unprompted review
Rated 5 out of 5 stars

So fun!

So fun!! The boat was excellent - preparation and explanation so good - it was such a lovely time! We had such a good time and enjoyed every minute of our time. We would definitely recommend this as a beautiful way to picnic on the water.

October 8, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great value, more personal experience!

I loved that it was a smaller boat with only a few passengers and the captain, it made it a more personal experience where we could ask the captain many questions.

They also provided blankets, which was much needed and very appreciated.

I'd recommend GoBoat to anyone looking for a boat tour in Copenhagen!

September 12, 2025
Unprompted review
GoBoat logo

Reply from GoBoat

Thank you for the 5-star review, Bethany! We’re so glad you enjoyed the more personal atmosphere on board and had the chance to connect with the captain. It’s great to hear the blankets came in handy too. We truly appreciate your recommendation and hope to welcome you back on the canals again soon!

Rated 5 out of 5 stars

We had our boat in the middle ofbthe…

We had our boat in the middle ofbthe rain and it was an amazing experience also the captain she was really nice and definitly recommend for people to use them

September 14, 2025
Unprompted review
GoBoat logo

Reply from GoBoat

Thank you for the 5-star review, Khaled! We’re so happy to hear that even with the rain you had an amazing time on the water. It’s wonderful that your captain made the experience so enjoyable. We really appreciate your recommendation and hope to see you again for another adventure—sunshine or rain!

Rated 5 out of 5 stars

supernice staff very lovely experience

September 9, 2025
Unprompted review
GoBoat logo

Reply from GoBoat

Thank you so much for your 5-star review! We’re delighted to hear you had such a lovely experience and that our staff made a great impression. We hope to welcome you back on the water again soon!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look