GoBolt Reviews 

2,852
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 974 reviews, reviewers overwhelmingly had a great experience with this company, highlighting smooth transactions. Customers frequently praise the delivery team for being extremely polite, efficient, helpful, and consistently professional during home drop-offs. Consumers also appreciate the remarkably fast shipping times, highly accurate tracking details, and exceptionally careful handling of their fragile packages. Some people were dissatisfied with frustrating scheduling issues, noting that deliveries were occasionally delayed, communication broke down, or drivers completely failed to show up as expected. A few other people also felt that delivery workers sometimes failed to ring the doorbell or left parcels exposed in inconvenient spots.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, noting that packages arrive on time and in great... See more

Staff

People report positive experiences with staff, highlighting that team members are very professional,... See more

Service

Customers consistently note positive experiences with service, highlighting a super efficient and quick team... See more

Product

Reviewers highlight positive aspects of product quality, noting that items arrive in perfect condition and... See more

Order

Users describe ambiguous interactions with order, reflecting a stark divide in customer experiences. While... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Driver was very nice. I had sent instructions to leave in porch as delivery was changed several times but apparently a signature was required which surprised me. I had been notified 3 previous times o... See more

Rated 5 out of 5 stars

Never sure when ordering items though Facebook ads. But this was great! Placed order at a great price. Received ongoing messages through my email account (reassurring). Tracking program very usefu... See more

Rated 5 out of 5 stars

The delivery team was fantastic! They did a great job to assemble the furniture and bring the pieces inside. They were very careful and ensured that all debris was cleaned up before they left. Ver... See more

Rated 5 out of 5 stars

The time between being notified of the package being underway and its arrival at my house was very short. Isn’t that what makes for a perfect score?


Company details

  1. Logistics Service
  2. Courier and Delivery Service
  3. Delivery Service
  4. Shipping Service
  5. Warehouse

Written by the company

GoBolt is a technology company building the largest sustainable supply chain network that partners with merchants to deliver a complete end-to-end customer experience.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(2,852)

993 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Timely and professional services.

I was not able to reschedule my delivery in time to be at hours when I'm home to sign for it. I'm thankful the delivery person attempted to contact me a second time so I was able to accept the delivery without having to reschedule it to another day. I just wish GoBolt's rescheduling system was easier to use online (I never received the email to reschedule after following the steps in my email confirmation for delivery,not even in Spam). Otherwise, very professional and prompt service from the delivery person!

August 14, 2026
Unprompted review
Advertisement
Rated 3 out of 5 stars

Too much time to have my delivery

Too much time to have my delivery. After three failed attempts, and thanks to the seller's intervention (Cozey), I finally received my product. Please evaluate your logistics and coordinate delivery times to ensure true customer satisfaction.

August 13, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

I placed an order with Lululemon

I placed an order with Lululemon, and the seller stated my package is expected to arrive on August 10, 2026. I was informed by GoBolt that my package is out for delivery, yet the unmotivated driver claimed they couldn't access the building and returned my package. The location is a Burnaby business that operates for the public from 6 am to 9 pm, and it seems the driver was present at 12:50 pm. I've attempted to reach GoBolt, but no one is available to speak with; I provided my name and email, yet haven’t received a reply. Very let down by the service, which is why I rated it 1 star; I would have been pleased to leave without any rating.

August 10, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Prompt Delivery

Exact notifications for delivery and tracking very much appreciated. Delivery personnel were polite and helpful and left the packages in appropriate location

August 11, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

Terrible Experience

Terrible Experience, they handled my logistics from my Solgaard order and they were drag your feet slow getting my product to FedEx. Being only a state over from me in Brooklyn where I could have walked faster to get it, it makes no sense to wait days and still not dropped off.

August 6, 2026
Unprompted review
Rated 5 out of 5 stars

On time delivery

I received notice of the delivery and the time period it would be delivered. It was received on time and package was intact.

July 31, 2026
Unprompted review
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look