There was nothing we had to do except check the insurance and that was it. It’s such a great way to be able to relax and not have to worry or start ringing round to compare prices we had lots of quot... See more
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The RAC has been providing peace of mind to motorists since 1897. We are dedicated to helping drivers across the UK with a wide variety of products. RAC Car Insurance offers drivers quality insurance, from a name you can trust with options to suit your needs. If you like to do everything digitally, RAC Online Car Insurance is for you! View your cover, make changes, or renew — all through your online account, 24/7. Cutting out the call centre makes RAC Online our cheapest car insurance option. If you prefer the reassurance of talking to the team, our standard RAC Car Insurance is a great choice. We’ve been named ‘Moneyfacts Car Insurance Provider of the Year’ five years in a row, so you know you’re in safe hands. Get your quote online today – direct from the RAC.
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Reply from RAC Car Insurance
It was ok, but as I did most of the work sorting it out I don’t think you can really take any credit for!
I have been with RAC for 5years. No claims. Wanted a quote for a new car and was given a quote £310 more than AA. Very disappointed that a loyal customer is treated so poorly!!!

Reply from RAC Car Insurance

Reply from RAC Car Insurance
I had to email for my renewal quote but it was sent immediately. As it was acceptable I had nothing else to do. My payment was taken promptly so it was all very easy.

Reply from RAC Car Insurance

Reply from RAC Car Insurance
Easy to make changes, beat most external quotes. Full additional items added. Recommendable.

Reply from RAC Car Insurance
Very good detail of new policy as always has been and received my usual renewal papers by post in time hence the 5 stars thank you

Reply from RAC Car Insurance
Easy to renew. The increase in price is as expected, but not excessive.

Reply from RAC Car Insurance

Reply from RAC Car Insurance
I didn't even like to give 1 star but had to. I took out car insurance on 1st September 2026 for my Kia Niro. On 26th September I sold this car and bought a new kia Sportage Storm. When I went to transfer the policy over to the Sportage I was told that it was not possible as they could not insure this car. Because of this I had to pay a cancellation fee of £110. I find this disgusting as for no fault of mine they could not insure the car and I had to pay a cancellation fee. I will not recommend or ever use RAC insurance ever again.

Reply from RAC Car Insurance
This year RAC was unsuccessful in their negotiations.

Reply from RAC Car Insurance
I enquired about adding a driver to my insurance policy and this I found easy with the help given. I am not very technically apt myself but was helped to achieve things.

Reply from RAC Car Insurance
I have been with RAC for a number of years now. On the few occasions I have needed to call them I have been presented with very helpful members of staff who have dealt with my query in a very professional manner and on all occasions resolved my query. I would highly recommend them.

Reply from RAC Car Insurance
Everything straightforward and person who arranged it was very nice and extremely helpful

Reply from RAC Car Insurance

Reply from RAC Car Insurance
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