Easy to deal with! Exceptional service, very solution focused and would happily go through them again should I need to purchase another vehicle.
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Te Oka was an amazing specialist who helped us organise a plan. He listened to us and helped guide us with better alternative options. Previous conversations we've had with other specialist they didn'... See more
Company replied
CSR Te Oka Offered one off deal @ 50% only valid for 2 weeks from today ending on the 28/02/25 due 2 looking into my account. Love his customer service listening skills was on point especially go... See more
Company replied
Te Oka explained to me 3 options I am able to select to help me with my overdue account as I have been struggling since paying for my warrant of fitness & registration. A huge total of over $1400 to c... See more
Company replied
Company details
About Go Car Finance
Written by the company
We’re not your average car finance company (but we are a car finance company)
We’re specialists in getting you into the car you need - and making sure you stay in it. The way we do it? It’s more than our flexible finance - it’s our wraparound support packages that look after you, your finances, and your car. Once you’ve got your wheels, we’re by your side (and on your side) to make sure things stay on track.
Contact info
Level 4/414 Khyber Pass Road, Newmarket, Auckland 1023, 1023, Auckland, New Zealand
- 0800462277
- info@gocar.co.nz
- gocar.co.nz
Easy to deal with!
Easy to deal with!
Exceptional service, very solution focused and would happily go through them again should I need to purchase another vehicle.
I forgot the guys name but started with…
I forgot the guys name but started with Te…
He was absolutely lovely in assisting and highly recommend his services!!!

Reply from Go Car Finance
Best Customer Service Today
He was very helpful and he was not rude or body and not demanding when he told me about my arrears and what I needed to do. He listened and gave me options and answered all my questions. 10/10 for me with the brother(sorry I forgot your name).

Reply from Go Car Finance
Amazing service
Amazing service, stoked to actually talk to a real person, it's taken me over a month to get in touch with someone. Thanks heaps for your help

Reply from Go Car Finance
Te Oka was an amazing specialist who…
Te Oka was an amazing specialist who helped us organise a plan. He listened to us and helped guide us with better alternative options. Previous conversations we've had with other specialist they didn't really care too much about our circumstances but Te Oka listened and was patient and understanding. We hope to get him again the next time we call. Thankyou Te Oka

Reply from Go Car Finance
I normally wouldn’t give it 5 stars
I normally wouldn’t give it 5 stars, as most customer service reps are very abrupt or hard to understand. We had the pleasure of dealing with Teoka and my goodness what a change! He was so upbeat and helpful.

Reply from Go Car Finance
Great experience
Kanishka had great customer service. Great experience, was given clear information and was very helpful.

Reply from Go Car Finance
Bitter sweet
The guy I got at lunch time came across as a bit rude. I was on my lunch break only had 15 minutes, was put on hold for 12 minutes and I asked to go back in the queue again as I had to go back to work and they must of hung up because I was unable to answer at the time…. But on a happier note the guy (Kanishka) I had this afternoon was so much better he took time out to listen

Reply from Go Car Finance
Appreciate Te Oka and his service in…
Appreciate Te Oka and his service in explaining options regarding payments. He was clear, precise and very helpful and appreciate this very much.

Reply from Go Car Finance

Reply from Go Car Finance
Very quick and excellent service and…
Very quick and excellent service and communication with me very pleasant gentleman I forgot his name but he is very lovely

Reply from Go Car Finance
Edward had called to sort out our…
Edward had called to sort out our account. He has been very calm and patient and very clear in explaining the current situation, the proposed review of the account and also explanations. He has very good PR skills and he is a good representative for Go Car. Highly commended. Thanks Edward!!!

Reply from Go Car Finance

Reply from Go Car Finance
He was listening and gave clear out…
He was listening and gave clear out well that he understood spoke clearly for me to hear and gave trust that he would do what we planned

Reply from Go Car Finance
Te Oka is the star of customer service for Go Car Finance
I had the best experience with 1 of the Customer Service representatives! His name is Te Oka. He helped me understand what being in the certain situation meant for me in regards to my account. Also what it looks like for me moving forward. It was so easy to understand. He deffinetly helped me by trying to bring comfort with his words. Also praising me as a great client with a great history with them. Very down to earth ! Cant thank him enough for the experience today. THANK YOU Te Oka !!! ❤️

Reply from Go Car Finance
TE OKA😁great customer service,super…
TE OKA😁great customer service,super awesome n helpful ,thank u ,have the best day

Reply from Go Car Finance
Teoka was awesome 👌 highly informed…
Teoka was awesome 👌 highly informed great customer service.
Nga miho teoka.😊

Reply from Go Car Finance
Yesterday I was worried I received a…
Yesterday I was worried I received a txt that you guys going to take us to collection but when I called the office aguy who answer my phone was so amazing he was kind helpfull he suggest me to work away to pay off my arrears his name was Aaron im trying to know his lastname it a asset to have a guy like him please send out love to him his good spirit bless mine yesterday

Reply from Go Car Finance
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