Reply from GoCater
Merci Severine d'avoir pris le temps de nous écrire votre satisfaction, nous sommes ravis de pouvoir vous aider efficacement. A très bientôt.
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Company details
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Entreprises, commandez simplement tous vos besoins traiteur en quelques clics seulement! : 1000+ traiteurs, restaurateurs et artisans disponibles en ligne. Nous vous accompagnons dans toutes vos demandes, dernière minute, et aussi sur la gestion de vos événements ( modification, ajout, annulation, facturation BtB etc). Nous avons développé et adapté notre site www.gocater.fr aux besoins des entreprises pour des commandes rapides, fiables, avec un grand choix via filtres et des choix avisés ( revues clients). Simplifiez vous la vie en choisissant des traiteurs de qualité et fiables.
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Reply from GoCater
Hi Marion, thanks a lot for sharing this feedback, that's helpful, we really appreciate it. So sorry for the "customer" we are raising this as your first name should appear. All the team is really happy to service you on a daily basis. Have an excellent day ! Cheers?
Reply from GoCater
Merci Yannick de votre commentaire positif, nous sommes ravis de votre top notation! Excellente journée. A très bientôt.
Good overview and nice service
I thought the site and service both worked perfectly fine. Even though I don't speak the French language, it was very clear and self-explanatory. The service was great, maybe one flaw: you can only choose two countries as an option on your invoicing address, we are a company based in the Netherlands, so that was a bit unfortunate.
Otherwise, great tool!
December 16, 2019
Unprompted review
Reply from GoCater
Sacha, thanks a lot for taking the time of the survey. We're glad everything went well (even in French!). Thanks too for your very relevant suggestion, i have escalated this to our product team to check what change can be made and when. I will keep you updated. Have a great day ! Cheers.
Reply from GoCater
Bonjour Iris, merci d'avoir pris le temps de cette réponse. A très bientôt sur notre site et toujours à votre écoute. Excellente journée.
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Delivery was horrible
Delivery was horrible. Didn't follow instructions and caused a diplomatic incident at the Museum of Louis Vuitton.
Cutlery, cups and napkins were missing.
The food itself was great.
GoCater representatives were trying their best at the moment of the incident, but better if it didn't happen at all.
Thank you.
September 24, 2019
Unprompted review
Reply from GoCater
Hi Paul-ohad, we're so sorry that this event wen't well due to delivery issues. Thank you for acknowledging customer service effort to mitigate the incident. We're touching base on regular basis with our partner caterer to improve our service, when an issue happens we're also having a specific discussion around the incident to avoid repeat. This has been done. We really hope that you will trust us again for your next orders. Apologies from all GoCater team. Have a great day
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