GoCoffeeGo Reviews 769

TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

The shipping and receipt of the coffee was prompt and the package had a nice coffee aroma when opened. The beans were dull and dry looking and I am used to a nice oily color. The coffee did not tas... See more

Rated 1 out of 5 stars

I ordered my coffee on Jan 14, 2016 and the order was apparently lost. I was never notified. I ended up having to contact the company who informed me that it was never sent. It took over two weeks for... See more

Rated 3 out of 5 stars

It took 10 days to receive order. Website makes it look like you will receive it USPS priority in 2-3 days so I was looking for my order day after day. It should be better communicated to customers th... See more

Rated 5 out of 5 stars

Since I cannot imagine a day without a cup of cappuccino or latte I buy coffee regularly everywhere where I go. This time my friends treated me with a special coffee from GoCoffeeGo. Well, before flyi... See more

Company details

  1. Coffee Store
  2. Food Products Supplier

Information provided by various external sources

We welcome you to visit the ultimate destination to buy coffee online. We've brought together the top award winning roasters on one site with one easy checkout. These artisans roast only the best coffee sourced from the highest quality, hand-picked beans grown throughout the world. Whether you are on a search to find a great single origin coffee, espresso or coffee blend, you've come to the right place. All coffee beans and espresso are fresh roasted to order and your coffee delivery is shipped the same day, direct from the roaster to you. GoCoffeeGo is your source for the best in gourmet coffee. Why buy fresh roasted? Coffee's wonderful flavor potential has a very short life and it is quite dazzling to your taste buds. These dynamic, amazing taste notes reach their peak in just a number of days and stay there for about four weeks after roasting, then dissipate and fade away forever. Would you eat stale-old bread or drink flat champagne? Poppycock, no! Then why allow yourself to drink coffee brewed from tired, old, flavorless coffee beans? Order the best coffee beans and espresso from GoCoffeeGo and experience all that gourmet coffee and fast coffee delivery has to offer. Sincerely, Professor Peaberry


Contact info

2.1

Poor

TrustScore 2 out of 5

769 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I had a great experience

I don't know what else to say, really. The site, albeit flashy and a little silly in it's design, is easy to navigate and informative. The coffee I ordered was promptly shipped and delivered. It wasn't my favorite coffee in the world, but that's what happens when you try new things. I am excited to have found a website where I can try a wide variety of freshly roasted coffees.

November 25, 2015
Unprompted review
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Rated 3 out of 5 stars

great coofee, expensive shipping

I ordered 2 different types of coffees and they shipped from different locations. This meant I had to pay shipping twice.

I love the coffee and the service but the shipping was ridiculous.

November 24, 2015
Unprompted review
GoCoffeeGo logo

Reply from GoCoffeeGo

Hi Andy,

We are so pleased you totally enjoyed your coffee and had an excellent ordering experience!

All coffee is fresh roasted to order and sent directly from the roaster to ensure freshness and the highest quality, so you are getting the coffee at its best!

Everything ships USPS Priority and is delivered within 2 to 3 days, once it leaves the roaster.

You can get great deals on shipping from an individual roaster: Order 1 to 2 coffees shipped from an individual roaster and it costs $4.95, 3 to 4 coffees it is $6.95, 5 or more coffees and it ships free.

Every week three roasters are on special, usually with Free Shipping Deals, if you buy the minimum.

I hope this clears up any confusion and clarifies the shipping charges and how it works.

Thank you!

Best,

Scott

Rated 5 out of 5 stars

Excellent Service

I am still amazed that I can get on GoCoffeeGo site and have freshly roasted coffee 3 days later.

The site is easy to use, and the service is excellent.

My only suggestion would be to offer a prepaid shipping option.. something like pay XX per year and then get free shipping on all purchases for 12 months.

November 23, 2015
Unprompted review
Rated 5 out of 5 stars

Shipping policy unclear

The shipping policy on the website is unclear and/or misleading which resulted in me not getting my order on time and my $107.28 was wasted because I ordered these coffees as gift and it didn't arrive on time before I left for my trip. I'm talking with customer service for refund, I'll update this review depending on how my interaction goes.

UPDATE: The customer service has been very helpful and they decided to refund all my money and even add more description on their website to clarify the shipping logistics.

November 20, 2015
Unprompted review
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Rated 5 out of 5 stars

Great place to buy coffee

I recently placed an order online with GoCoffeeGo. It was my first time ordering from them, and I was impressed right away with all of the choices they had. I ordered three different kinds of espresso roast for my brother-in-law. He was blown away by the quality. He said it is the best coffee he has ever had. Ordering online was easy, and it arrived very quickly. I will definitely be ordering from them again in the future.

November 18, 2015
Unprompted review
Rated 4 out of 5 stars

Klatch belle espresso and gocoffeego

Coffee beans were extremely good. Ordering and delivery was easy and quick.
My only complaint is the cost. It's basically $20 for less than 1 lbs of coffee (12 oz)

November 18, 2015
Unprompted review
GoCoffeeGo logo

Reply from GoCoffeeGo

Hi John,

We are so pleased you totally enjoyed your coffee and had an excellent ordering and delivery experience!

Many coffees on GoCoffeeGo are priced as low at $12.25 and there are others that may be priced much higher. All of these coffees are of the highest quality and are from our top award winning Roasters.

The higher price is reflected because our Roasters, many who travel to where the coffee is grown throughout the world, choose only the best coffee from the small farmers who grow specialty coffee that they have relationships with. These premium coffees do cost more than those mass productions coffees available at the supermarket or from large chain coffee houses... And one can definitely taste the difference for sure.

Also USPS Priority Shipping is just $4.95 for 1 to 2 coffees from an individual roaster. And all coffee is fresh roasted to your order, so you are getting the coffee at its best!

Remember there are free shipping deals every week when one orders a minimum amount of coffee from an individual roaster.

I hope this clarifies the pricing of the coffee and shipping charges. We look forward to you ordering again.

Thank you!

Best,

Scott

Rated 5 out of 5 stars

Great company, great coffee

My wife and I have tried many of the coffees offered by GoCoffeeGo, and all of them have been top of the line. We make coffee in a french press, Chemex and Bialetti, and have enjoyed trying all that GoCoffeeGo has to offer. I've really liked not having to buy from different stores to get such a great selection. We highly recommend!

November 16, 2015
Unprompted review
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Rated 5 out of 5 stars

Smorgasboard of Roasters !!!

GoCoffeeGo brings a terrific selection of coffee beans to examine,in one easy location. I have a few favorite "go to" coffee blends that I use for espresso, however GoCoffeeGo always has new offerings from the roasters.I found that the customer reviews are usually accurate (not just marketing hype) which allows me to confidently try new coffee beans. It appears that the roasters appreciate their relationship with GoCoffeGo thus fill the orders quickly, offer special discounts, and reduced shipping/handling fees. Give them a try - I think you'll find a pleasant place to find your coffee!

November 16, 2015
Unprompted review
Rated 3 out of 5 stars

Great service, but shipping costs killed it

Used to order coffee through them using Amazon Prime (Free 2 day shipping)

Now shippings cost $7 and takes 5 days.

November 11, 2015
Unprompted review
GoCoffeeGo logo

Reply from GoCoffeeGo

Hi Kassidy,

We actually do not sell coffees on Amazon that leverage Amazon Prime - Free 2 Day Shipping. The shipping may in fact cost more on Amazon than at GoCoffeeGo.

On GoCoffeeGo.com you can get great deals on shipping from an indivdual roaster: Order 1 to 2 coffees shipped from an individual roaster and it costs $4.95, 3 to 4 coffees it is $6.95, 5 or more coffees and it ships free.

Every week three roasters are on special, usually with Free Shipping Deals, if you buy the minimum.

All coffee is fresh roasted to order and sent directly from the roaster to ensure freshness. All coffee ships USPS Priority and is delivered within 2 to 3 days, once it leaves the roaster.

I hope this clears up any confusion.

Thank you!

Best,

Scott

Rated 5 out of 5 stars

Superb service, great coffee

I needed this coffee in a rush, and rang customer service after placing the order to see what they could do- they were extremely friendly and helpful, and managed to get it delivered on time.

The coffee is delicious and ground perfectly for my espresso machine.

I will certainly be ordering again.

November 11, 2015
Unprompted review
Rated 5 out of 5 stars

Making it easy to find great coffee.

I've always had a hard time finding new types of coffee to try, gocoffeego offers me a wide selection and a bunch of opportunities to try things that I would never find otherwise. Thanks for the suggestions and the wide selection.

November 9, 2015
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Rated 5 out of 5 stars

Great!

Wonderful! Simple, quick, no BS; UI is very pleasant; great spelling, word use and grammar(!); love the priority USPS shipping; premium(!) coffees, reasonable prices. A straight-up A. Keep doin whatcherr doin! Next order countdown: 4 days, 42 min.

November 9, 2015
Unprompted review
Rated 5 out of 5 stars

Awesome!

Quick shipping, great coffee and even got a discount with coupon. :) A+!

November 5, 2015
Unprompted review
Rated 5 out of 5 stars

Great company

It was an ideal online purchase. My coffee was shipped and arrived quickly. The coffee is fantastic.

November 4, 2015
Unprompted review
Rated 5 out of 5 stars

Great company, terrific selection of coffees and A+ roasters

Nice people, comprehensive array of quality coffees. Shipping is fast and reliable. While the coffees are definitely high-end with prices to match, GoCoffeeGo has frequent sales. My only complaint is that these sales almost always require a purchase of three coffees. For single coffee drinkers, that is a few too many beans all at once.

November 3, 2015
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Rated 4 out of 5 stars

They made up for it

I contacted customer service about a delayed order, but never heard back from them. I contacted them again and they whole heatedly apologized. I will definitely order from them again as they offer some great coffees from great roasters.

November 3, 2015
Unprompted review
Rated 5 out of 5 stars

Can't believe I found you!!

I am a picky customer, but there is simply nothing to be picky about with GoCoffeeGo! I discovered you last week, placed an order for three types of espresso beans, they arrived in 2 days (to New England!), and I have never looked back...Enjoying a latte macchiato with Henry's right now...Great selection, super fast shipping, EXCELLENT beans -- maybe the best coffee I've ever had...So, so happy to have found you!!

November 3, 2015
Unprompted review
Rated 5 out of 5 stars

Quality goods

GoCoffeeGo offers an enticing variety of coffees from an array of roasters. I am drinking a mug of Aldo's Blend from 1000Faces, ordered from GCG, as I write this and I find it much to my liking. I will likely purchase from GCG again. The site bears exploration by all coffee fans!

October 30, 2015
Unprompted review

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