Goggles4u UK Reviews 

81,914
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 10,858 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the glasses, finding them well-made and offering outstanding value compared to high street opticians. The ordering process is frequently described as easy and straightforward, with many highlighting quick delivery and efficient service. However, some people were dissatisfied, reporting incorrect prescriptions or items that didn't match their order. Others experienced issues with the fit of the glasses, finding them uncomfortable or poorly sized, and some noted concerns regarding frame quality, such as rust or flimsy construction.

What people talk about most

Product

Clients share positive opinions on product, frequently highlighting the amazing prices for great framed... See more

Quality

Users describe positive interactions with quality, with many customers expressing satisfaction with the... See more

Price

Reviewers highlight positive aspects of price, consistently praising the amazing and reasonable prices for... See more

Delivery service

Customers consistently note positive experiences with delivery service, with many praising the speedy... See more

Order

Reviewers mention positive feedback about order, highlighting the ease of the ordering process and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always good value and used many times before but this time the glasses did not fit well at all. Contacted customer services and they organised replacement with no bother. That’s why my friend will be... See more

Rated 4 out of 5 stars

Great price - although these are steadily creeping up, I have noticed - and good quality glasses. Not the fastest to produce and ship, though. Two other similar sites have theirs shipped and r... See more

Rated 5 out of 5 stars

I've purchased a number of glasses from Goggles4U and each one have been perfect or when there was an issues it was sorted out extremely quickly. Therefore im more than happyvto keep buying my glasses... See more

Rated 5 out of 5 stars

I bought one pair of varifocal glasses but didn't like that they kept slipping forward..so contacted customer service and they were very helpful and chose another pair on there advice that would be be... See more


Company details

  1. Eye Care Center

Written by the company

Goggles4U UK is an online eyewear superstore offering a full range of glasses and lenses with the best discounts online We are the number #1 online store for buying discounted eyeglasses and lenses with great product value, ease of shopping and slashed prices. Shop for your next pair of eyeglasses and use our 24/7 customer support for pre-purchase or post-purchase queries. Order glasses with complete ease online!

Written by the company

Unmatched Savings On Glasses!
At Goggles4U UK - you can instantly save 80% more on buying specs online without compromising on the frame and lens quality. We offer best discount deals round the year with up to 5000+ frame styles available in the catalog and 24/7 customer support for hassle-free shopping. Order your new pair of discounted eyeglasses today!
The Widest Selection of Frames
We offer the largest catalog of glasses assorted to fit your style preferences. Shop from 5000+ frame styles with a wide selection of lenses including: single vision, bifocals and varifocal lenses.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

82K reviews

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4.5

All reviews

(81,914)

10,366 reviews in the last 12 months

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Rated 4 out of 5 stars

Ordered a pair of bifocals to match my…

Ordered a pair of bifocals to match my new prescription from opticians, they arrived in around 10 days so not bad but would be nice if sooner.
I went for a basic frame which said extra large and which looked huge on G4U's online 'try them on' using your phones camera but when they arrived were really very standard sized. For the price they're amazing, my only gripe is that being bifocal I really wanted larger lenses are I constantly notice the blurry area when looking at distant objects and find that I get headaches after a while.
I've ordered some that are just for distance now and 3 sets with all coatings will still cost less than 1 pair would've from the opticians.

July 24, 2026
Rated 3 out of 5 stars

Not for me really

Not for me really. My prescription is a bit unusual and so I should have gone to a high street optician to discuss the way my glasses would have turned out. You get what you pay for here I think - they are cheap.

January 13, 2026
Goggles4u UK logo

Reply from Goggles4u UK

Hi Yvonne,

Thank you for taking the time to share your feedback.

We're sorry to hear that your glasses did not meet your expectations. We understand that prescriptions can sometimes require additional attention, and we want to ensure your glasses are made correctly.

Our Customer Service team will be reaching out to you shortly to investigate your concerns and provide the best possible solution.

Thank you for giving us the opportunity to assist you.

Best regards,
-Goggles4U

Rated 5 out of 5 stars

Ordered 2 pairs,of glasses

Ordered 2 pairs,of glasses, one clear and a pair of sunglasses, the prescription entered was,incorrect on one pair, these,were replaced with no issues, excellent customer service, highly recommend Goggles4U

July 24, 2026
Rated 1 out of 5 stars

Supplied from overseas. Not UK supplied goods.

What isn't made clear at any stage (it's buried in the small print) is that this is essentially a drop ship operation. They appear to be a UK business, you therefore rightly expect the products to be sourced and dispatched from the UK.
No, instead, they send your order overseas for fulfillment then bulk ship sometimes weeks later your order to the UK, the orders are then sent out after sorting,checking and labelling up.
1. At no point does it clearly state that manufacturing is overseas.
2. At no point does it state extended delivery times must be expected.
From a transparency and ethical standpoint, if that matters to you, avoid. There are plenty online spectacle outlets that operate wholly within the UK this simplified lead times, transport, carbon footprint and returns.
Not impressed with this business model and the subterfuge involved.

July 31, 2026
Unprompted review
Goggles4u UK logo

Reply from Goggles4u UK

Hi Steve,

Thank you for taking the time to share your feedback.

We're sorry to hear that our business model did not meet your expectations.

We'd like to clarify that our production process and estimated delivery timeframes are outlined in our Shipping Policy. For UK orders, our standard estimated turnaround time is 14–21 business days, and our glasses are manufactured at our overseas production facility. This approach allows us to offer high-quality prescription eyewear at highly competitive prices.

We understand that this model may not suit everyone's preferences, and we appreciate your feedback regarding how this information is presented. Comments like yours help us identify opportunities to improve the clarity of our communication.

Thank you again for sharing your experience.

Best regards,
-Goggles4U

Rated 5 out of 5 stars

10/10 for prices

The glasses are so cheap I thought where's the catch? No catch just great glasses and fantastic customer service I would recommend this company to anyone wanting to stop spending hundreds of pounds on glasses from the high street

July 9, 2026
Rated 5 out of 5 stars

Great Glasses.

Easy to order. Everything is easy to follow. Glasses look good and the prescription is very good. Most important at a very good price.

July 24, 2026

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