GoGoMeds Reviews 2,986

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 132 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, finding the ordering process smooth and efficient. Many highlight the affordability of products, often noting that prices are better than their insurance co-pays. The staff and customer service representatives are frequently described as professional, friendly, helpful, and knowledgeable, making interactions pleasant and easy. However, some customers have experienced issues with order delivery times, finding them too long, and occasionally encountered problems with incorrect order contents or pricing discrepancies that required correction. A few people also mentioned difficulties with the reorder process not going through as expected or with the post office losing their prescriptions.

What people talk about most

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the prompt,... See more

Order

Reviewers express satisfaction with the ordering process, highlighting its ease and efficiency. Many... See more

Staff

Consumers consistently express satisfaction with the staff, highlighting their professionalism, helpfulness,... See more

Price

Customers had positive experiences with price, consistently finding products and services to be affordable... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the professionalism and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been using GoGo meds for about 4 years. They are dependable and I appreciate the quick turn around. I especially like the website where I can see all my prescriptions and refills available and... See more

Company replied

Rated 5 out of 5 stars

My insurance refused to cover my prescription and wanted me to pay over 250.00 I was able to get the medication for less than 20.00. I now have to decide on a new medicare plan and I am planning on no... See more

Company replied

Rated 5 out of 5 stars

Delivered to my home I love that I can get my maintenance prescriptions at no cost and delivered right to my home! Plus I get 90 days at a time which eliminates not just one, but 3 trips to my pha... See more

Company replied

Rated 5 out of 5 stars

Super service! Customer service rep replaced my order at no charge when capsules ruptured in the post due to Southern US heat—not the fault of GoGoMeds… Plus the CS rep was so efficient and thoughtful... See more

Company replied


Company details

  1. #17 of 93 best companies in Pharmacy
  2. #4 of 8 best companies in Drug Store
  3. #10 of 52 best companies in Online Pharmacy
  4. #4 of 44 best companies in Online Prescription Medication Vendor
  5. #3 of 6 best companies in Veterinary Pharmacy

Information provided by various external sources

GoGoMeds.com is a cloud-based online pharmacy providing customers/patients with convenient and affordable quality medications at your fingertips. We are licensed in all 50 states including the District of Columbia and Puerto Rico, as well as having our Digital Pharmacy Accreditation through NABP and LegitScript.com approved. No more waiting in a pharmacy line for 30-45 minutes. We believe saving money and receiving your medication should be easy, and we're here to help!


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
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1-star

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Rated 5 out of 5 stars

Super turnaround time from order to…

Super turnaround time from order to delivery. Straightforward info on the site and clear options for ordering.

December 10, 2025
GoGoMeds logo

Reply from GoGoMeds

Hi D,

Thank you so much for your review. We're happy to hear that you had a positive experience! It's great to know that you found our website easy to use and that you received your order quickly. We appreciate you taking the time to share!

Happy holidays,
GoGoMeds

Rated 4 out of 5 stars

Reliable, affordable but a bit overresponsive.

You all provide the meds I need at very affordable rates and the shipping is always very prompt. The one thing that is bothersome, is that if you think I'm about out of a prescription, you don't just send one notification, you call all of my phone numbers repeatedly and send emails. That's not helpful, it's annoying. Remind me once and I'll contact you when I truly need a refill. Thank you.

December 15, 2025
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Reply from GoGoMeds

Hi Theodore!

Thank you for your review and thank you so much for your feedback.

You have options when it comes to your refill reminders and your notification settings, and we can definitely adjust these for you. We left you a voicemail just to offer to switch your settings on your behalf. You're welcome to adjust your refill reminder settings in your online account & you can opt in or out of text messages or emails there as well.

Feel free to give us a call back at (888) 795-5826 if you have any questions! We will always accommodate your preferences as much as possible!

Happy holidays!
GoGoMeds

Rated 5 out of 5 stars

i have had quite a few prescriptions…

i have had quite a few prescriptions filled and have not had any problem with having them filled correctly. also the representatives at go go meds are very knowledgeable about any concerns that i might have with their procedures in getting my prescriptions filled .

December 12, 2025
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Reply from GoGoMeds

Hi Howard!

Thank you for your kind review! We're SO happy to hear that your prescriptions have always been filled correctly and our representatives represent us well! It's our pleasure to be of service to our patients and we really appreciate you taking the time to share your experience with us.

Happy holidays!
GoGoMeds

Rated 5 out of 5 stars

Gogo Rockadoodle Doos!

Gogo always rocks! They are fast with my orders and always lends me a helping hand when I have questions or concerns. They really do care about the customer! 😊

February 12, 2025
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Reply from GoGoMeds

Hi Laura!

Thanks so much for your review and your awesome feedback! It means a lot to us!

Our best,
GoGoMeds

Rated 5 out of 5 stars

No insurance or high Co-Pay

If you are without insurance or drug coverage this is the place to go. I currently have drug coverage and often times get my medication here cheaper than the insurance co-pay. Great service, fast delivery and great communication.

January 12, 2025
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Reply from GoGoMeds

Hi James!

Thank you for your review. We're happy to hear that our pricing, even with your drug coverage, works so well for you. We greatly appreciate you for taking the time to share your positive experience with us! It means a lot!

Happy holidays!
GoGoMeds

Rated 5 out of 5 stars

Quick and painless using the mobile app…

Quick and painless using the mobile app for the first time.

December 9, 2025
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Reply from GoGoMeds

Hi William,

Thank you for your review! We're happy to hear that your first experience with our mobile app was quick and painless. Thank you for sharing your positive feedback with us!

Our best,
GoGoMeds

Rated 5 out of 5 stars

happy dog owner

My dog has seizures and the medication was about to bankrupt me. GoGoMeds meds help save my dog's life and my bank account. I would recommend this Pharmacy to everybody

October 10, 2025
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Reply from GoGoMeds

Hi James,

Thank you so much for your kind review. We are so, SO glad to hear we could help make your dog's medications affordable! Thank you for your commendation - that means the world to us! We are always here for you both!

Our best,
GoGoMeds

Rated 5 out of 5 stars

Easy to order

March 12, 2025
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Reply from GoGoMeds

Hi Barry,

Thanks so much for your review. We really appreciate you taking the time to share your positive feedback!

Our best,
GoGoMeds

Rated 5 out of 5 stars

Always awesome service!

December 4, 2025
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Reply from GoGoMeds

Hi Lance,

Thank you so much for your review! We're happy to hear we do not disappoint! Thanks for taking the time to share.

Our best,
GoGoMeds

Rated 5 out of 5 stars

Quick and friendly

December 1, 2025
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Reply from GoGoMeds

Hi Daniel,

Thank you so much for your review! We're glad you had the ideal experience - in our minds, at least! :)

We appreciate you taking the time to share your positive feedback. It means the world to us!

Our best,
GoGoMeds

Rated 5 out of 5 stars

They called me as I was starting to run…

They called me as I was starting to run low on one of my prescriptions.
The representative was very helpful and filled it over the phone with the exact same thing I had ordered online last time.

November 26, 2025
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Reply from GoGoMeds

Hi Philip,

Thank you for your review. We're so happy to hear that we were able to efficiently refill your prescription in time over the phone, just like ordering online! We appreciate you taking the time to share your feedback with us!

Our best,
GoGoMeds

Rated 4 out of 5 stars

When calling

When calling, caller ID should pop up as gogomeds, not some 888 phone number, that's why customers do not answer.

November 24, 2025
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Reply from GoGoMeds

Hi Tim,

Thank you for your feedback. We recognize the importance of caller ID clarity and the impact it has on whether calls are answered. We will look into this possibility.

Our best,
GoGoMeds

Rated 5 out of 5 stars

The reorder process is a breeze

The reorder process is a breeze! They call or text to remind you that you need a refill and verify payment, address, etc.

November 21, 2025
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Reply from GoGoMeds

Hi Kristi,

Thank you for your review. We're so happy to hear ordering refills is so easy for you! It's also great to know that our reminders are helpful. Thank you for taking the time to share your positive feedback!

Our best,
GoGoMeds

Rated 5 out of 5 stars

I’ve been a customer for several years

I’ve been a customer for several years. The process is so simple even a caveman can do it

October 30, 2025
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Reply from GoGoMeds

Hi Gary!

Thank you for your review. We're thankful you've been a customer for several years and we're so glad to hear you find the process so simple! Thank you for taking the time to share your positive feedback; it means a lot to us!

Our best,
GoGoMeds

Rated 5 out of 5 stars

fast and easy to reorder

October 31, 2025
GoGoMeds logo

Reply from GoGoMeds

Hi Richard,

Thank you for your review! We're glad you found it easy to reorder. Thank you for taking the time to share your feedback; it means a lot to us!

Our best,
GoGoMeds

Rated 5 out of 5 stars

Ive been ordering from GOGO for several…

Ive been ordering from GOGO for several years and they never disappoint. Quick shipment and always let me know if there is an issue.

October 22, 2025
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Reply from GoGoMeds

Hi Steven,

Thank you so much for your review! We appreciate your continued support over the years! It's great to hear that our quick shipment and communication meet your expectations. Thank you for taking the time to share your positive experience!

Our best,
GoGoMeds

Rated 5 out of 5 stars

Delivered to my home

Delivered to my home
I love that I can get my maintenance prescriptions at no cost and delivered right to my home!
Plus I get 90 days at a time which eliminates not just one, but 3 trips to my pharmacy.
And even though I had to recently have a new prescription written, the GoGoMeds team was able to send that first 30 days to my local pharmacy and showing them my prescription card, I could even get that initial prescription for free!
Simple and convenient!

October 27, 2025
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Reply from GoGoMeds

Hi Weslie,

Thank you so much for your kind review! We're so happy to hear that you find our services simple and convenient! It's great to know that the ease of our prescription delivery, and for 90-day supplies, is appreciated!

We're also glad we could assist with your new prescription. Thank you for your positive feedback!

Our best,
GoGoMeds

Rated 5 out of 5 stars

Easy

Easy, 90month supply to the house. Thank you!

October 18, 2025
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Reply from GoGoMeds

Hi Cheryl!

Thank you so much for your review. We love to be as helpful and convenient as possible for our patients and we're so happy to hear that is the case for you! Thank you for taking the time to share!

Our best,
GoGoMeds

Rated 5 out of 5 stars

very helpful with refills and fast…

very helpful with refills and fast service with a good price

October 8, 2025
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Reply from GoGoMeds

Hi Paul,

Thank you so much for your review! We love to be helpful and we're glad that comes through with convenience and good pricing to boot! Thank you for taking the time to share.

Our best,
GoGoMeds

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