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GoGroopie Reviews 

33,324
•
TrustScore 3.5 out of 5

3.7

Coupon Service
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Review summary

Created with AI, based on recent reviews

Considering 1,869 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently appreciate the excellent prices and good value for money offered on a wide variety of products, finding many items reasonably priced. Many also find the ordering process straightforward and quick, with numerous reports of prompt delivery and items arriving in good condition. People often praise the good quality of the products received, expressing general satisfaction with their purchases. However, some people were dissatisfied with product accuracy, reporting items that did not match descriptions, photos, or expectations, or were of poor quality. A few other people also felt that delivery communication was lacking, citing issues with tracking information, unexpected delivery attempts, or not receiving their orders at all. Additionally, some customers received incorrect or damaged items, or products that did not represent good value, especially in the case of mystery boxes.

What people talk about most

Product

Users describe ambiguous interactions with product quality and value, with many reviewers expressing... See more

Order

Reviewers mention ambiguous feedback about order, with some customers finding the ordering process easy and... See more

Delivery service

Customers had ambiguous experiences with delivery service, with many praising quick delivery, good packaging,... See more

Price

Consumers generally express satisfaction with the pricing, often finding varied products at great or... See more

Quality

Reviewers highlight ambiguous aspects of quality, with some consumers expressing satisfaction, noting good... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Over some ten years I have bought quite a number of items from GoGroupie, for myself and as gifts. The variety of products is huge, The two-stage purchasing process is cumbersome but you get used to t... See more

Rated 4 out of 5 stars

The storage arrived in a couple of days after ordering. It has a metal frame to attach the side panels and doors. The plastic panels of the side walls are thin, flexible and very lightweight. It t... See more

Rated 4 out of 5 stars

I have bought some items from this website, I have found the process very easy. After you have made your selection and chosen either colour or quantity, checkout is simple, sometimes you might have... See more

Rated 4 out of 5 stars

I find the way I can order is alot easier than any of the other sites, especially Wowcher. The items for sale are reasonably priced. I've purchased garden furniture & other items off GoGroopie. I... See more

Company details

  1. Coupon Service

Written by the company

GoGroopie is a leading online marketplace retailing vouchers for discounted goods, services and travel packages. Focused on the UK, we work with thousands of local businesses to source, create and promote unique and inspiring deals to millions of consumers on a daily basis. With access to thousands of diverse offers, we make it easy for our customers to search and discover great offers from small businesses at unbeatable prices. We provide a trusted and convenient source for finding value on everyday items and activities as well as exciting and novel experiences for you to share with your friends and family.

Contact info

3.7

Average

TrustScore 3.5 out of 5

33K reviews

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3.7

All reviews

(33,324)

1,818 reviews in the last 12 months

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Rated 1 out of 5 stars

I wish there was a minus infinity star…

I wish there was a minus infinity star option. This is the worst business to patronise. They have a terrible fraud scheme as a business model. I’ve purchased 20 items from them since 12th May and as we speak they’re replying to my message with the most unfriendly/unprofessional tone asking me to confirm how I want my refund which of course has been the process since last week, after lying for two weeks that Royal Mail is to blame for their lack of integrity and delivery. Imagine throwing Royal Mail under the bus for their own inadequacies. I pray everyone who plans to spend a penny on Gogroopie can see how badly things can go Brit doing so. I have all evidence of a terrible experience in case anyone wants to see this.

June 25, 2026
Unprompted review
Rated 1 out of 5 stars

Outdoor plants…

My husband bought two outdoor plants and only received one even though they took the payment for two plants from his bank account. We planted the one we received and the next day it was dead and shrivelled! We would never recommend this online shop to anyone!!

May 29, 2026
Unprompted review
Rated 5 out of 5 stars

Ðid something stupid

I stupidly ordered one product twice. I only wanted one. Not really expecting any help and resigned to sending the second unwanted hose to a charity shop, I clicked on the contact us button, expecting platitudes and no action from a chat bot. To my suprise, Natasha reached out .She quickly understood what I had done, cancelled the unwanted hose,and arranged a refund to my card. Brilliant!! I was not made to feel like a fool. Such great customer service.

June 20, 2026
Rated 1 out of 5 stars

14673553-5701

Ticket Number: 14673553-5701
Voucher No: 127160621
Security No: 6A329C7113BFF
COST: £19.99 + £4.99PP

I bought the mystery Item on the 17th June 26, my Item arrived on the 23rd June.
The item I received was an hose pipe, Value £5.99, please can you explain why I received an Item of such a low value????
I have been buying off GoGroopie for a long time, without any issues, I am so disappointed with this item, I would like to return it asap.
I have also purchased another Item (Garden Swing) and I await its delivery, but I do not have high hopes on the quality of this item.
Please can you send me the information on how to return this HOSEPIPE.

I have recommended GoGroopie to many many friends in the past, I will be reluctant to recommend you again.

Kind Regards
Stephen Smith

June 17, 2026

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