GoHen Reviews 1,447

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 117 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The service provided is often described as excellent, with many people appreciating the personalized, understanding approach and the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience, noting that the booking process was stress-free and well-organized. However, some customers also noted issues with communication, receiving automated responses without real follow-up, and experiencing changes in booking managers without explanation. A few other people also felt that the company turned what should have been a stress-free experience into an upsetting one, citing problems with property owners and limited alternative options.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their responsiveness, helpfulness, and... See more

Service

Customers had positive experiences with service, with many reviewers expressing satisfaction and stating they... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as easy, stress-free, and... See more

Booking process

Customers consistently note positive experiences with the booking process, describing it as easy, simple, and... See more

Response time

Clients share positive opinions on response time, with many reviewers praising the quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had an amazing hen do in Liverpool with Gohen! Everything was so well organised from start to finish, which made the whole weekend stress-free and so much fun. The activities were brilliant, the acco... See more

Company replied

Rated 5 out of 5 stars

Our events coordinator Vicki was fab! I'd 100 % recommend Gohen. I was stressed just thinking about planning my sisters hen weekend but then I found Gohen and they took all the stress away. I just pic... See more

Company replied

Rated 5 out of 5 stars

Great experience with Stephanie, from Start to finish her contact and promptness And understanding when we needed To Make changes has been brilliant and made our weekend amazing and run smoothly. W... See more

Company replied

Rated 5 out of 5 stars

Would highly recommend, will always use groupia/go hen to plan all hen parties in future. It's so easy to book and having everything on the app makes it all stress free. Our rep Ellie was brilliant, e... See more

Company replied


Company details

  1. Event Planner
  2. Event Management Company
  3. Party Planner
  4. Recreation Center
  5. Tour Operator

About GoHen

Written by the company

Planning your hen weekend just got easier.

Since 2002, GoHen.com - one of the UK's leading hen party planners - have helped over 700,000 people plan their unforgettable pre-wedding weekends in the UK and abroad.

Book everything in one place (accommodation, hen do activities, big nights out) and save 13 hours of planning time, on average.

With GoHen, you'll will benefit from:

• A dedicated destination expert
• An easy individual payment system
• All the hens paying directly
• Low deposits
• ABTOT protection
• Manage everything in our Groupia app
• 24/7 emergency helpline

Send us a free hen do enquiry through the website today or give us a call on 01225 474200 (Monday-Friday 8.30-17.30) to get the ball rolling on the bride's big weekend away.

• 60+ destinations
• 100s of hen-friendly houses & hotels
• 1000s of hen do activities
• 1 unforgettable weekend

Build your own weekend or book a pre-made celebration with GoHen.com.

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had the pleasure of having Vicki…

I had the pleasure of having Vicki organise my hen do, I was so nervous about getting everything sorted with a group of ten ladies but I don’t know why I worried because Vicki was just amazing! She helped all the way through, eased any of my stresses and the communication was great. The hens do was brilliant from start to finish and would absolutely 100% recommend Groupia/gohen ! And Vicki to support and organise any hen/stag trips. To top it all the price was so affordable and with the way they do the payment for each person it was so easy! Thank you Vicki ! I will be sure to use you again x

March 28, 2025
Unprompted review
GoHen logo

Reply from GoHen

Hi Tara!

Thank you so much for leaving Vicki a 5-star review! ⭐

We're so happy to hear your hen do was a success thanks to her. 🤩

We'll pass your lovely feedback over to her right away as it will make her day. 😊

Hope you have an amazing rest of your week! 🤗

Team GoHen

Rated 5 out of 5 stars

Stephanie was great!

Stephanie our event coordinator was great! Prior to going, she answered my questions super fast and efficiently. We had an amazing weekend with no issues.. would definitely use the company for a group event again!

March 21, 2025
Unprompted review
GoHen logo

Reply from GoHen

Hi Sophie!

Thank you so much for leaving a 5-star review for Stephanie! ⭐

We'll pass your feedback on to her and we hope to see you again for your next celebration too! 🎉

Hope you have a wonderful rest of your week! 😊

Team GoHen

Rated 5 out of 5 stars

Exceeded Expectations

We have now used Groupia for 3 events and all have been without a hitch. It takes all of the hard work out of planning the event and is easy to use . Stephanie was a fantastic help throughout when ever we had to make any changes, no question was too much trouble and I always received a quick and helpful response. Our activity exceeded my expectations, we had so much fun! There is such a variety to choose from and Groupia were great in getting us something to suit our Bride within our budget.

March 21, 2025
Unprompted review
GoHen logo

Reply from GoHen

Hi Amy!

Thank to so much for the 5-star review! ⭐

And WOW! It's so amazing to hear that this is your THIRD booking with us! 🤩

We are so happy to be your dedicated hen party planners.💓

Give us a shout when it's time for your FOURTH party! 🥳

Team GoHen

Rated 5 out of 5 stars

Natalie was amazing from Go Hen

Natalie was amazing from Go Hen, she was very helpful and helped solved lots of my problems in a timely manner .
Some of my group were being difficult and I really appreciated the help, the activities were great and I will definitely be using them in the future :)

Thanks again from all of us !

March 22, 2025
Unprompted review
GoHen logo

Reply from GoHen

Hi Mrs Kathryn Dusconi-Bourne,

Thank you so much for the 5-star review! ⭐

We are happy to hear that Ellie was able to assist you with your stress-free hen planning. 🎉

Don't hesitate to get in touch with us if you need help organising your next big celebration. 🤗

Hope you have a fantastic rest of your day! 😊

Team GoHen

Rated 5 out of 5 stars

What an amazing company to book a hen with

We booked a Hen in Liverpool with goHen. It was incredibly easy and straightforward, we had it booked within the day and from then on everything was done very smoothly. Payments were easy, the itinerary and every bit of information was given to us. There was nothing hidden. If I had any question, Ellie would reply back within an hour. I found it all so reassuring especially as it was my first hen to organise. If I have to organise one again I will be running back to gohen and booking. Everything just worked out so well and we had no issues! Great company and customer service

March 21, 2025
Unprompted review
GoHen logo

Reply from GoHen

Hi Miss Lorna Whelan!

Thank you so much for the 5-star review! ⭐

We are so happy to hear that your Liverpool hen do was a success.

We'll pass your kind comments over to Ellie and hope to see you again for your next big celebration! 🥳

Team GoHen

Rated 5 out of 5 stars

Natalie was brilliant

Natalie was a huge help to me. I got in touch with her several times to ask questions - she answered all of them no problem and it was nice knowing I had her to fall back on for help when I wasn’t sure about an element of our booking. It was so great not having to worry about collecting money myself as that’s all dealt with through the app.

March 7, 2025
Unprompted review
GoHen logo

Reply from GoHen

Hi Izzie!

Thank you so much for leaving Natalie a 5-star review! ⭐

We'll pass your kind feedback over to her! 🤩

We're also super glad to hear you liked our easy individual payment system and our app. 😊

Hope you have a wonderful rest of your week! 🌞

The GoHen Team

Rated 5 out of 5 stars

Highly recommend for a fab Hen do!

Thank you Vicky for helping to organise a brilliant Hen weekend for my sister. You took away a lot of the stress, and all the team were really helpful.
The hotel was brilliant, lovely rooms, great breakfast and staff were helpful. All the activities were a success and the champagne punt on the river was a real highlight for our Bride. Would definitely recommend you to friends/family and would look to use you again if I'm ever in charge of arranging another hen party. Thank you!

March 7, 2025
Unprompted review
GoHen logo

Reply from GoHen

Hi Samantha!

Thank you so much for the 5-star review! ⭐

We are really happy to hear that you've all had a fabulous weekend thanks to Vicki! 🤩

We'll pass your lovely feedback over to her right away as it will make her day! 🥰

Hope you have a fabulous week ahead! 😊

Team GoHen

Rated 4 out of 5 stars

Many thanks to our Hen Party organiser…

Many thanks to our Hen Party organiser Stephanie who
dealt with our numerous questions and re-arrangements in a friendly and professional manner at all times.
The day went ahead exactly according to plan and all the hens had “the best time ever”!

March 8, 2025
Unprompted review
GoHen logo

Reply from GoHen

Hi Elaine!

Thank you for the positive review! ⭐

We are happy to hear that your day went ahead exactly as planned and that the whole group had a great time! 😊

Hope you have a wonderful rest of your day and week! 🤗

The GoHen Team

Rated 5 out of 5 stars

Would absolutely recommend!

The whole booking experience with GoHen was so easy and took away a lot of the stress of organising a hen do. Everything was clear and the choice of locations and activities were fantastic. The choice to split/spread out the payments was also a god send! Our dedicated event coordinator Steph was super helpful and any queries I had were looked into and answered/resolved swiftly.
The hen do itself was so much fun! Bath is a wonderful city and we stayed in the centre so everything was within walking distance. The bride and her hens had the best time and I would totally recommend GoHen for anyone looking to organise a hen do!

March 8, 2025
Unprompted review
GoHen logo

Reply from GoHen

Hi Jess,

Thank you so much for the 5-star recommendation! ⭐

We appreciate you taking the time to leave us such a positive review, and we are happy to hear that you enjoyed your time in Bath! 🤩

Give us a shout if you need to organise another big celebration and we will be more than happy to help you. 😊

Hope you have a wonderful rest of your week! 🤗

The GoHen Team

Rated 5 out of 5 stars

Amazing experience

Amazing experience from start to finish. Everything was taken care of and nothing too much trouble. All we had to do was decide what activities we wanted to do and pay. The itinerary was broken down and made the weekend easier and stress free. Our representative Sophie at GO Hen was amazing. We had a personal matter with one of our guests and she was extremely understanding and helped us out as best as she could. We could not recommend her and go hen enough.

February 22, 2025
Unprompted review
GoHen logo

Reply from GoHen

Hi Emma!

Thank you for taking the time to write us such a lovely 5-star review! ⭐

We're happy to hear that your event was a success and we'll make sure to pass your kind feedback over to Steph. 😊

Hope you have a fantastic rest of your week! 🥰

Team GoHen

Rated 5 out of 5 stars

Thank you so much for a great weekend!

Vicki made organising our Hen so easy - she answered all our queries and facilitated all our changes! The accomodation and activities were great and I would entirely recommend GoHen to help organising your next event!

February 28, 2025
Unprompted review
GoHen logo

Reply from GoHen

Hi Claire!

Thank you so much for the 5-star review and recommendation! ⭐

We're happy to hear that you enjoyed your hen do and we'll pass your kind comments over to Vicki. 😊

Hope you have a wonderful rest of your week! 🥰

The GoHen Team

Rated 5 out of 5 stars

amazing

Stephanie was amazing through the entire process. She made it simple to organise and book. We had a few issues with number changes in our group and Stephanie was quick to offer support advice and help get the issues resolved so I could focus on planning the details for our weekend. I honestly can’t fault the service I recieved

February 21, 2025
Unprompted review
GoHen logo

Reply from GoHen

Hi Jessica!

Thank you so much for the 5-star review! ⭐

We really appreciate you taking the time to write Stephanie such lovely feedback! 🤗

We hope you have a wonderful rest of your week! 😊

The GoHen Team

Rated 5 out of 5 stars

Awesome experience

Super easy to book with no stress and easy payment system. Customer service was excellent and Stephanie was so reactive knowing what I needed before I did! ABBA dance experience was amazing, so much fun and even us lot who all had 2 left feet pulled off a great routine! Lauren our instructor was AWESOME! So much fun and super friendly (shame she couldn’t join us for the rest of the Hen Party!) I would highly recommend :) Well done Groupia/Go Hen, keep doing what you are doing!

February 22, 2025
Unprompted review
GoHen logo

Reply from GoHen

Hi Karen!

Thank you so much for the fantastic 5-star review! ⭐

We value your feedback and are glad to hear you had an easy time booking your party with Stephanie's help! 🤩

We're happy to hear the ABBA dance class was a total hit too! 💃

Our team wishes you a wonderful rest of your week! 🥰

The GoHen Team

Rated 5 out of 5 stars

Sophie and Tom at GoHen were super…

Sophie and Tom at GoHen were super helpful and created our ideal weekend in Dublin.

February 21, 2025
Unprompted review
GoHen logo

Reply from GoHen

Hi Claire!

Thank you so much for the 5-star review! ⭐

We'll pass your kind feedback over to Sophie and Tom! 😊

Hope you have a fantastic rest of your week! 🥂

The GoHen Team

Rated 4 out of 5 stars

Great experience with Go Hen!!!

It was the first time I’d used the company, arranging a hen weekend for my sister… and I can’t fault them! 🤩

Stephanie was so helpful with arranging/organising the weekend. She responded so quickly to emails/questions and believe me I had a lot! 🤣

Thank you Stephanie, Jamie and everyone at Go Hen for everything.. was a wonderful weekend!

November 29, 2024
Unprompted review
GoHen logo

Reply from GoHen

Hi Miss Fegan!

Thank you for the positive review! 😊

We're glad to hear that your hen weekend was a success and we hope to see you back again soon for your next big celebration! 🥳

Have a fantastic rest of your week! 🤗

The GoHen Team

Rated 5 out of 5 stars

Customer service is faultless

From first query until even after our event customer service has been outstanding.
Any questions we had in the lead up to our event was answered within 24 hours of email being sent.
Would highly recommend GoHen to anyone who is currently looking into booking a Hen.

February 21, 2025
Unprompted review
GoHen logo

Reply from GoHen

Hi Steph!

Thank you so much for leaving us a 5-star review and recommendation! ⭐

We're really happy to hear that you're satisfied with our services and that the hen do was a total hit! 🤩

Give us a shout if you need any help organising your next big event - you know where to find us. 😊

Hope you have a fantastic rest of your week. 🥂

The GoHen Team

Rated 5 out of 5 stars

Hen weekend party

Using gohen was a massive help for me with my maid of honour duty. Everything is in one place, you can choose many different activities to do for your weekend. We chose cocktail making, school sports day and a meal at the cosy club, all of which were amazing. Everyone had so much fun being a party of 14. Stephanie was very helpful, responded to any questions that I had and was able to change the day and timing of one of the events to accommodate us. Using the app was helpful, all the hens were able to pay individually through the app and able to make instalments easily. A very good weekend had by all and would highly recommend to use gohen to book your hen or stag party.

February 14, 2025
Unprompted review
GoHen logo

Reply from GoHen

Hi Nicky!

We really appreciate you taking the time to leave us a 5-star review!⭐

We're so happy to hear that the whole group had a great time and that the activities were a total hit! 😍

And of course, we'll pass your feedback over to Stephanie as it will make her day! 🥰

Give us a shout if you need any help organising your next big celebration - you know where to find us! 🥳

We wish you a fantastic rest of the week! 😊

Team GoHen

Rated 5 out of 5 stars

Great service!

The company provided many activity options to choose from at a great price. They were extremely helpful with all the queries we had and sorted everything within a fast time frame. Would recommend to anyone organising a large group event abroad.

February 12, 2025
Unprompted review
GoHen logo

Reply from GoHen

Hi Bronagh!

Thank you so much for the 5-star review and recommendation! ⭐

We are pleased to hear that you are happy with our services and prices. 🤩

Hope you have an amazing rest of your week! 😎🍸

Team GoHen

Rated 5 out of 5 stars

Thank you Ellie

Ellie was a great planner, she made our weekend brilliant from start to finish. Nothing was too much trouble and she answered any queries we had. Couldn't of planned it better from cocktail making to mini golf, our bride to be was over the moon with the whole weekend

February 7, 2025
Unprompted review
GoHen logo

Reply from GoHen

Hi Gemma!

Thank you for leaving a 5-star review for Ellie! ⭐

We're really happy to hear that your whole hen group enjoyed the weekend she organised for you! 🤩

Of course, we'll pass the great news over to her right away. 🥳

We wish you a wonderful rest of your week and hope to see you back again soon for your next big party! 🥂

Team GoHen

Rated 1 out of 5 stars

Rip off for what you receive (no logistical awareness and poor venue choices)

The Hen house itself was wonderful and lovely (Bristol country) but the package we paid for in general was a total rip off.

We had a Bottomless brunch, Dance Class, and 'bottle' + club entry package included. We were excited but they didnt let the MOH/Bride choose any venues, we were just told where we were going with no chance to feedback on this.

And basically they sent us to a really really divey pub for the bottomless brunch, like no atmosphere, hardly anyone there, no music. And the servers were not at all prepared to have 20 women and did not know how to make cocktails. It was really odd.

As for the dance class they booked us on, they did not allow any transport time in our itinerary, so our brunch was 1-3pm with the Dance class at 3pm. The instructor didn't allow us to be late for this. So Groupia/GoHen didnt bother checking that it was a 20-30min cab ride into town. Poor logistical management entirely.

Then the 'bottle and club' package was at a random Revolutions in Bristol, very generic, not at all appropriate for a nice Hen do and not at all what we wanted so we skipped it entirely.

Also just to say we received no money back even though it was entirely their fault that they A. Booked us onto a brunch that was absolute shambles and B. Booked us onto a Dance class that did not allow ANY time for us to transit there.

Who is running this place?

Avoid

September 6, 2024
Unprompted review
GoHen logo

Reply from GoHen

Hi Bee,

Thank you for taking the time to share your feedback from your hen do last September – we’re sorry to hear you had a disappointing experience with us.

Had we been made aware at the time, we would have welcomed the opportunity to work toward a resolution for your group.

We see that a feedback form was sent to your lead organiser and followed up on multiple times, but we did not receive a response. Unfortunately, without timely feedback, we were unable to address any concerns at the time.

Regarding the venue choices, these are based on availability at the time of booking. However, all inclusions and details are outlined in the quotes and booking confirmations before finalising the event. If specific venue requests are made, we always do our best to accommodate them. After reviewing our correspondence with your lead organiser, Kelly, we found that minimal questions were asked, and no specific requirements were communicated to us. Based on this, we proceeded under the understanding that your group was satisfied with the quote and its inclusions.

We're also sorry to hear that your brunch experience did not meet expectations. We appreciate you bringing this to our attention, and we will be revisiting the venue to ensure it meets our standards.

Regarding the dance class venue, we can see that upon receiving the venue confirmation, your Event Manager reached out to Kelly to offer an alternative time of 15:30 to better accommodate travel. The intention was to check that this change wouldn’t impact any external bookings you had made. Unfortunately, we did not receive a response. Since then, we have implemented additional training to ensure that necessary adjustments are proactively made when appropriate, and we appreciate your feedback on this matter.

Once again, thank you for sharing your thoughts and we’re truly sorry that your experience did not fully meet expectations on this occasion.

The GoHen Team.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look