GoJeek Reviews 

18
•
TrustScore 2.5 out of 5

2.6

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Company details

  1. Bathroom Supply Store

Information provided by various external sources

The world is full of beauty and mystique - at GoJeek we have collected some of these experiences in lovely imagery to create a fresh new, relaxing space, that can remind you of your wonderful holiday or capture a place that you only visit in fantastic ...


Contact info

2.6

Poor

TrustScore 2.5 out of 5

18 reviews

5-star
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1-star

No recent history of asking for reviews

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2.6

All reviews

(18)

1 review in the last 12 months

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Rated 2 out of 5 stars

Finally got the product we ordered and…

Finally got the product we ordered and it was cheap looking and had only one of the two pillow shams shown on the ad. Looks like it was a printed picture off a poster, blurry and it has roller makes that seemed liked some ink got on the rollers when they printed the duvet. Wrote to them but knew I would never hear back from them. We plan on just giving it to charity because we would not dare giving this cheap junk as a gift. Never again.

June 2, 2026
Unprompted review
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Rated 5 out of 5 stars

I ordered pool chlorine

I ordered pool chlorine. It come in packs of six 3” pucks inside plastic canisters. 50lb worth. Delivered fast and low price. I recommend them and rarely write reviews.

July 11, 2024
Unprompted review
Rated 1 out of 5 stars

Untrustworthy

GoJeek shipped the wrong colour blanket.

Emailed their customer support contact (address on their website) looking for a remedy but, never received a response (like many of the comments on Trust Pilot) - wish I'd seen these before purchasing.

I would not recommend using this Company - it can't be trusted to either get the order correct or provide customer service when things go wrong.

January 26, 2024
Unprompted review
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Rated 1 out of 5 stars

Ordered a bathroom set

Ordered a bathroom set. It came looking like some cheap mess. They won’t respond to questions about returning and or refunds. So I will end up donating to Goodwill. And still need a new set.

November 23, 2022
Unprompted review
Rated 1 out of 5 stars

First time I buy here and absolutely a…

First time I buy here and absolutely a bad experience. I'm not going to buy anything here anymore and I don't recommend this store. It is not a trust store. I ordered a 72" x 72" shower curtain and I received a 68" x 68". I sent an email with pictures showing the measures of the curtain and a message via their chat and next day I received a message requesting pictures showing the curtain size. I sent the pictures again and later I sent a message asking if they received the pictures and no response. I wasted my money because I'm not going to use that curtain that looks too small (lenght and width) and doesn't make the bathroom look great.

October 4, 2022
Unprompted review
Rated 1 out of 5 stars

Shipping drama and very poor quality

Shower curtain took over 3 weeks to get here. Finally received it, but it looks nothing like the photo on the site. The pattern looks like a photo of a photo of a pattern and replicated. Very blurry. The return process is way too much drama, so down the trash chute it goes. Don’t waste your time and money.

July 9, 2022
Unprompted review
Rated 1 out of 5 stars

SCAM! Buyer Beware!

SCAM!! BUYER BEWARE!!
order# G454698
received confirmation email saying order was received and shipped but then the website was deactivated and tracking information is no longer available. no response from customer service. still have not received product.
SCAM!! BUYER BEWARE!!

October 29, 2021
Unprompted review
GoJeek logo

Reply from GoJeek

Dear, I found this package was delivered at 10th, Nov. Was at your mailbox, if you did not receive it. Pls contact us for help.

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Rated 5 out of 5 stars

I was happy with my tapestry.

I see alot of terrible reviews for this company. That's unfortunate. I had a pleasant experience. I received exactly what I ordered and was satisfied with my product.

September 8, 2021
Unprompted review
GoJeek logo

Reply from GoJeek

Thanks very much for your kind review and we are glad you love the tapestry. Have a godo day!

Rated 1 out of 5 stars

Scam

Scam, scam, scam. They said my item was delivered yesterday in my locked mailbox by the post office. Uh, nope. I contact the. And they reply, "look for it". My gut told me this was a scam

May 26, 2021
Unprompted review
GoJeek logo

Reply from GoJeek

Dear Kelly, As USPS tracking number we sent you below showed the package was delivered at mailbox so we ask you to check your mailbox and contact USPS local post office if you can not find it.
If after check with USPS still can not find it we will ask our shipping agent to look into it. We do business honestly, so pls check first.
https://tools.usps.com/go/TrackConfirmAction?tRef=fullpage&tLc=3&text28777=&tLabels=9300120224100077513182%2C%2C&tABt=false

Rated 1 out of 5 stars

WORST ONLINE SERVICE

Worst online customer service :( i ordered a shower curtain. They sent me the wrong one when i emailed them about receiving the wrong curtain , they tried to convince me that was the one i ordered so i sent them pictures of the one i received vs the one i ordered. They tried to give me a discount vs making it right and sending rhe curtain i had ordered. I denied I should of looked at the reviews before ordering DO NOT RECOMEND THIS COMPANY....

February 25, 2021
Unprompted review
GoJeek logo

Reply from GoJeek

Dear Elizabeth,

After i reviewed the email attachment you sent, sorry that the color is not meet your require. As we are in holiday before, we did not take your problem seriously. Thanks for your posting, it is a warning for us to know that we are not good enough. We are contacting the factory to reproduce that shower curtain, to make it right. If you need, we can send you a new free one, or get that shower curtain full refund. Sorry again.

Rated 1 out of 5 stars

awful

awful , do not trust this site . i ordered in april 2020 , it’s been months since it said it was after ted by coronavirus , i emailed multiple times there was no answer at all . they took my money . never use this site!!!!!!!!

November 30, 2020
Unprompted review
GoJeek logo

Reply from GoJeek

Dear Gabi,

At April 2020, the epidemic was spreading so fast, and the shipping was very delayed, most of our shipping carriers at US were effected. I am sorry that your package was not delivered. We can send you an new one, or cancel your order.
This reply will send to your Email as the same content. We are waiting for your response.

Kind Regards,
GoJeek

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Rated 1 out of 5 stars

Wrong color product

Terrible Terrible company. Recieved my product and it was horrible. It was suppost to be Burgandy but it was brown. Tried to return or get a refund but they wouldn't. I would even be happy with a new product that was the correct color. They said They would do that but now wont respond to my emails or any efforts to contact them. So I'm not getting the correct curtain or a refund. Worst company I have ever worked with.

September 12, 2020
Unprompted review
Rated 1 out of 5 stars

Poor customer service

Good products but poor experience. Ordered a shower curtain and didn't receive any shipping information for 10 days. I emailed customer service attempting to cancel my order and they told me they couldn't cancel the order because it had already been shipped. 2 days later I received a notification that my order was still being processed and about to be shipped. Still waiting a month later, once you pay you're stuck with them

September 5, 2020
Unprompted review
GoJeek logo

Reply from GoJeek

Dear Joe, so sorry for the long time taking of your package. It was absolutely an eceptional case of your orde takes so long time to arrive you, normally after receive shipping information will take only 7-10days for item to be delivered but due to corona some shipment to overseas takes longer time in processing and we are working on short the deliver frame. Pls contact our customer service for a make up solution for your order. Many thanks and hoping you could give us another chance to prove that how better we can do now. Still appreciate for your support and recognition of our product!

Rated 5 out of 5 stars

I purchased the Just Do It shower…

I purchased the Just Do It shower curtain for my son's bathroom. I love the bright colors, it looks great and is made well. The delivery took a long time but that's to be expected due to the distance traveled and the pandemic. I will definitely shop with GoJeek again.

August 30, 2020
Unprompted review
Rated 5 out of 5 stars

Slipknot!!!!

Ordered a Slipknot shower curtain. Received it yesterday. Looks great! Slipknot is one of my favorite bands!!! Love it!

August 5, 2020
Unprompted review
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