Golbazar Reviews 

579
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Excellent service and very reliable. The flowers were delivered right on time and arrived fresh and beautifully presented. The ordering process was easy, and the whole experience was smooth from start... See more

Company replied

Rated 1 out of 5 stars

I ordered a flower bouquet for my mom’s birthday as a special surprise from abroad, but the flowers that arrived looked like they were ready to be thrown in the bin. The roses were already wilted, d... See more

Company replied

Rated 5 out of 5 stars

Mr. Javadi as always went above & beyond & made our family so happy & specially in these hard times it is even more appreciated to have them as our support. Thank You Always!!!!

Company replied

Rated 5 out of 5 stars

This is my first time using this website, and I’m really impressed. Their website and customer support are amazing , very professional, kind, and responsive. Everything gets done much faster than you... See more

Company replied

Company details

  1. Wholesale Florist

Written by the company

We are an Online florist that delivers Gifts and Flowers to Iran and worldwide.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

579 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically takes over 1 month to reply

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4.3

All reviews

(579)

33 reviews in the last 12 months

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Rated 1 out of 5 stars

Absolutely not recommend

Absolutely not recommend. I have been a customer for years but every year this company gets worst. The last two months, I placed two orders. With the first, they did even look at the comments on my order, did not include name of the sender with the delivery and the person who got it, had no idea where it came from. Last week, I placed and order and got a confirmation for delivery on Sunday. No delivery was made, no notification was sent that they are not able to deliver and this morning, after trying three time to get a status update, I get an email that it was sent by post but needs three days to get there. No apologies and no comments as to why they did not communicate this sooner. They are NOT able to speak English regardless of what they advertise. Every communication is sent in Farsi. Their website is horrible – functions do not work, it is slow and again, it only works partially at best if you try to use English. Last but not least, they try to cheat customers by sending extremely poor-quality products or downsizing your order even though you pay a very high price. As embarrassing as it sounds, you always have to ask the person who got the delivery about the details to make sure, it is what was promised to you and what you actually purchased. Shameful !

December 21, 2020
Unprompted review
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Rated 5 out of 5 stars

عالی

عالی
سرویس عالی
ارسال به موقع
حرفی برای گفتن نمی‌مونه
بینظیر

December 16, 2020
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service,
Thanks to everyone in Golbazar for your fast responds and amazing customer service, definitely recommend. 5 STAR service

November 12, 2020
Unprompted review
Rated 5 out of 5 stars

Great service & Delivery- Thank you to everyone in Golbazar

Thank you for putting a big smile on my mum's face on her birthday and make her day very special. The customer service was good, many thanks to Soudeh , Maryam & Mahboubeh for answering all my queries and helping me to choose the right products from Golbazar website. Given the Covid situation the delivery was prompt and the items were as exactly as described in the website. The only small issue that concerned me was the email I received on the day of the delivery asking me to provide an ID card . As I purchased some gift cards and cash as part of my order I was asked to provide an ID card. I totally understand this and I had no issue with presenting my ID card. But because I ordered my purchase 8 days before the delivery, I expected all these security check to be done in advance. Having received the id check email on the day of delivery really freaked me out as I thought there was going to be some delays in delivering my orders. I'd suggest if you could perform all your ID check upon receiving the order. Thank you again to all of you in Golbazar team for making my mum's birthday a special day.

October 26, 2020
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Rated 5 out of 5 stars

very good service and on time

very good service and on time. both cake and flowers was very fresh and very close to photos.
although I didn't have the exact post address the costumer service was very helpful to make sure the order will be delivered to correct address I sent by photo from google map!

October 21, 2020
Unprompted review
Rated 5 out of 5 stars

Flower box order in Isfahan

EDIT:
Since my first purchase last year (2020) I've made a couple of more orders with Golbazar, and I have to say that their quality has decreased rapidly!
Wilting flowers and late deliveries to say the least. The costs on the other hand have increased exponentially! The costs are ridiculous at this point with this quality of service.

I will no longer be ordering from them and will strongely discourage anyone who does.

Aug. 2020

Ordered a box of flowers last night and it was delivered today in Isfahan. Fast and high quality service!
The order looks exactly like in the picture and the flowers were fresh.

Plus note: The flower shop added a very nice touch to my order by adding a few additional fragrant stems of white flowers (sorry don't remember the actual name of the flowers) separate to the box I originally ordered.

Super happy with it all and would recommend ordering from them

August 19, 2020
Unprompted review
Rated 5 out of 5 stars

GREAT EXPERIENCE!

The flowers I got for my mums birthday are by far the best flowers I have ever ordered online. I was a little worried when i read the reviews but didn't need to be. They are beautiful, colourful and very fresh. My mum was delighted. Thank you for your speedy and wonderful service! Certainly made my mum smile. I will for sure be using you again. Would highly recommend 😊

July 29, 2020
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Rated 5 out of 5 stars

Best

It was really great, packaging and sending and prices were really satisfying. With the wish of success

July 27, 2020
Unprompted review
Rated 5 out of 5 stars

You are great

You are great. Glad I found your website. Your service was very good.
your flowers are so beautiful and 100 % I will buy from Gol Bazar Company.

July 27, 2020
Unprompted review
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Rated 1 out of 5 stars

Didn’t accept to return the cellphone

I had experience of working with them for 2 years. Always I was ordering flower or something like this. The price is much more than the original price in Iran but it was fine, since it was the only way to send sth to family in Iran.last time I ordered a cellphone. It has problem, I contacted them immediately but they didn’t accept to return it.
I wouldn’t recommend this to any body. Just for sending some thing like flower.

July 26, 2020
Unprompted review
Golbazar logo

Reply from Golbazar

Dear Laya!
Thanks for sharing your review with us. I am very sorry that you are not happy with your order. Please be assured that all cellphones delivered by Golbazar has valid guarantee which are responsible to fix any possible issues with phone. We could replace the cellphone if you have not registered the phone yet. After registration we cannot change the ownership of the cellphone anymore.
You can always contact us by info@golbazar.com if you have any issues or questions.

Best Regards
Golbazar

Rated 1 out of 5 stars

Terrible gift order

I ordered a gift for my father, it didn't arrive by a week. My father had to go to Tipax (alternative to postal office) to get his gift. Terrible experience for paying a lot of money.

July 21, 2020
Unprompted review
Golbazar logo

Reply from Golbazar

Dear Ali

Thanks for sharing your review with us. I am very sorry that you are not happy with your order.
We always try to use best postal service available to deliver orders on time. But recently we noticed some long delays in Isfahan with Tipax. We immediately stopped our business with Tipax and found another alternative.
Please accept out apology and contact us by info@golbazar.com for compensation.

Best Regards
Golbazar

Rated 5 out of 5 stars

U guys are awesome

U guys are awesome
Really appriciate from GOL BAZAR company and responsible team..
Every products are fresh, beautiful, and high quality👌👌thank u for making my mom extremely happy 😍❤️😍🤣

July 11, 2020
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Rated 5 out of 5 stars

Thanks Golbazar

I have been buying from you for a long time...
and I am satisfied with the services and quality, I have always surprised my Friends and Family with your best Services!

June 28, 2020
Unprompted review
Rated 1 out of 5 stars

Never buy from Golbazar!!!

Never buy from Golbazar!!!
They told me my gift will be arrive before 7pm. But my gift arrived at 10pm!!!!!! Nobody answer me! You can never claim because nobody doesn’t answer you.

June 22, 2020
Unprompted review

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