The CSR was very professional helpful thorough and made signing up easy. He explained the what I get covered for again when I asked and I understood everything he said meaning he didnt talk in gibrish... See more
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I was Dealing with Awa from Sydney NSW and was impressed with her bubbly personality ,her attention to getting all of my requirements true and correct, and her practical aproach her confidence instil... See more
He Nick was quick. No manipulation. Loved his personality. Nick was honest yet interesting. I'm not prone to enjoy these calls. I pay 6 bucks a fortnight for 50 grand. 23 a fortnight for... See more
We compared quite a few companies and found Golden suited our needs best. They were very helpful and professional over multiple contacts over a few weeks. Our contact was with Nic, who was very patien... See more
Company details
About Golden Insurance
Written by the company
Golden Insurance was born to meet the needs of Australians aged 40 and older who want to keep helping their loved ones financially – even after they’re gone.
Choose a life insurance benefit of up to $250,000 depending on your age, helping you to enjoy some of the best years of your life with one less worry.
Contact info
4.9
Excellent
3K reviews
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The gentlemen I talk to was great he…
The gentlemen I talk to was great he helped me the best he could and I was happy thank you
August 24, 2026
It was very easy to talk with Joshua
It was very easy to talk with Joshua. He was professional polite made sure that you completely understood everything he was telling you. A real pleasure to deal with. Well done 👏
August 24, 2026
Just enquired about some life insurance…
Just enquired about some life insurance and ended up signing up with Golden as it was all too easy. Was offered everything I expected and Dimitri the consultant was ever so informative, respectful and non pushy and I felt at ease making my decision.
August 24, 2026
Ella was Fantastic 😄
Ella was so helpful and very experienced in helping me set up my first insurance plan . Heard words I've never heard before and explained them to me in the most easiest way possible. What great service .had a good laugh thanks Ella 😁 definitely worth more then a 5 star ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
August 24, 2026
Frei was so amazing
Frei was so amazing, I felt relaxed and happy. So good to be heard and not talked over. He is an asset to he's company.
Thankyou again Frei 🙏
August 24, 2026
From the start to the end of my call…
From the start to the end of my call with Lana, she was very well spoken and delivered great communication and information on my life insurance cover. She was professional and I could tell by her tone that she was a lovely person. God bless you Lana.
August 24, 2026
Patrick was polite
Patrick was polite, patient, informative and made the whole process easy to understand. Great customer service.
August 24, 2026
Molly was excellent explained the…
Molly was excellent explained the policy very clear and made sure I understood everything
August 24, 2026
Yes it was and the young gentleman was…
Yes it was and the young gentleman was very easy going and it was a pleasure to have him sign me up.
August 24, 2026
Going down under peaceful
It was so easy to apply plus Paige the caller was so helpful
August 24, 2026
Friendly helpful and precise with…
Friendly helpful and precise with conditions
Knowledgeable didn’t rush
August 23, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Freddie was well spoken and…
Freddie was well spoken and knowledgeable of the product he was selling 👏 he answered and explained in details all the questions I asked.
August 20, 2026
Unprompted review
Reply from Golden Insurance
Hi Dragosavka, thanks for sharing your review! We're so pleased to hear that you had a great experience with us. We really appreciate your support!
thank you so much
me very happy the Lady was very helpful understanding of what i needed for which policy of life insurance cover suited me, thank you so much.
August 13, 2026
Easy to complete the product that i…
Easy to complete the product that i purchased. Person i spoke to was very helpful and straight to the point and cost, which i appreciated very much. I would recommend this company for insurance.
May 27, 2026
Everything was clear and easy to…
Everything was clear and easy to understand and it was good to hear from another
Aussie as some foreigners are hard to understand over the phone. Very glad I joined knowing that my funeral and debts will be covered for my family when my time ends on this 🌎.
August 10, 2026
Golden insurance really care
The consultant I spoke with was very helpful. I now feel more confident my children will be properly cared for if anything happens to me.
August 19, 2026
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