Goldfanfurniture Reviews 

45
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Great experience. Ordered a table, which unfortunately was then out of stock - was informed quickly and offered the choice to pick an alternative as well as a discount for the inconvenience which, the... See more

Rated 3 out of 5 stars

Purchased a glass table and 4 blue velvet chairs. The furniture looks beautiful but there were a couple of issues with the table. Firstly, when we unwrapped the glass table top there was a defec... See more

Company replied

Rated 1 out of 5 stars

Ordered a table and chairs and paid for them in Feb. Next day a message to say the chairs will not be available until April 28th. Ask for options 2 weeks later through messenger as no tel number or em... See more

Company replied

Rated 5 out of 5 stars

Great prices. I purchased a new dining table for a very reasonable price, received instant email confirmation, updates re delivery, arrived flat-packed and on time. Easy to build and looks great in m... See more

Company details

  1. Furniture Store
  2. Furniture Manufacturer

Written by the company

Furniture retailer, supporting the distribution of goods across Europe


Contact info

4.0

Great

TrustScore 4 out of 5

45 reviews

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4.0

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(45)

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Rated 5 out of 5 stars

Quicker than expected.

Was initially informed of a delay, but the table and chairs came so quick. Beautiful table and the chairs are absolutely lovely. Have an open planned kitchen and dining, and it's the centre piece of the room, grabs everybody's attention.

January 12, 2022
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Rated 1 out of 5 stars

Did not receive the order

Ordered in November.
Didn’t receive the order. Chased it up December, still awaiting refund.

January 12, 2022
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Reply from Goldfanfurniture

Good Morning Aimee,

Thank you for your review.

Your package was delivered to the wrong address by DPD. We're sorry that it will take some weekdays for the DPD's investigation as the package has already been delivered for a long time.

Please don't worry too much. We will communicate with DPD to get the result ASAP and refund you

Have a great day!
Goldfan

Rated 5 out of 5 stars

Great prices.

Great prices.
I purchased a new dining table for a very reasonable price, received instant email confirmation, updates re delivery, arrived flat-packed and on time. Easy to build and looks great in my dining room. Wouldn't hesitate to use goldfan in the future.

January 12, 2022
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Rated 2 out of 5 stars

One of the two chairs I bought has…

One of the two chairs I bought has already broken.

January 12, 2022
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Reply from Goldfanfurniture

Hello Carol,

Thank you for your feedback.

If you have any outstanding issues please do get in touch with us and we will be more than happy to resolve this for you.

Many Thanks,
Judy

1.15UPDATE:
The reissued chairs are already shipping! A tracking number has been sent to you via email. Please check

1.17UPDATE:
Your parcel is waiting for you at home, (left in Front Porch) at 12:06 on Mon 17 Jan 2022
Please check!

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Rated 4 out of 5 stars

Nest of tables

Really impressed with the fast delivery. One of the tables was damaged on arrival, but I emailed customer services after hours on Saturday evening and received a new set on Tuesday. Really appreciate the quick resolution and the tables are just what we needed.

December 2, 2021
Unprompted review
Rated 5 out of 5 stars

Great service. Great product.

We bought a drop leaf table for our house in Greece…and checked it in as luggage. It now has pride of place as a very useful dining spot. Well packaged. Easy to assemble (simply attach the legs) and looks great.

October 24, 2021
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Rated 1 out of 5 stars

Customer service is worse I have ever…

Customer service is worse I have ever come across. I received a glass dining table that the base does not fit to the glass top properly. Insist I take a video?? Will not arrange collection of goods. Will never use this company again or would recommend them

October 17, 2021
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Rated 5 out of 5 stars

Easy to order and arrived quickly

Easy to order and arrived quickly. Good efficient customer service.
Hermes damaged the item during delivery. Goldfan customer service was very efficient and have confirmed another table will be delivered in a couple of days.

October 7, 2021
Rated 4 out of 5 stars

Good service

Nice little side table. Good value for money. Very well packed and quick delivery. Very satisfied. I only knocked one point off as a couple of the threads on the rods were very difficult to get in.

October 7, 2021
Rated 5 out of 5 stars

I love the table

I love the table, was a minor crack on the corner but the way it is positioned it isn’t noticeable, but I love it!

October 6, 2021

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