I haven't received my item as of yet,....however the customer service is impeccable. Every email I've sent had an immediate response to any questions or concerns. It was very refreshing for me to fee... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I ordered the diamond hug emoji pendant it's absolutely gorgeous I'm very pleased with my purchase.
Item received as advertised. Great quality. Needed to get resized and the company paid for this service as advertised. Very responsive customer service even on the Christmas holidays
Bypass ring in yellow gold with marquise cut sapphires and diamonds came out beautifully. Imported from Turkey, it was worth the wait.
Company details
- #31 of 34 best companies in Jewellery Manufacturer
Written by the company
Online Discount Web Store of Diamond Engagement Rings, Gold and Silver Charms, Wedding Rings and Many More Fine and Fashion Jewelry Products.
Contact info
342 E 85th St. Ste: B, 10028, New York, United States
- +1 2128406099
- service@goldia.com
- goldia.com
4.0
Great
69 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 54% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Beautiful ring at a great price
Beautiful ring at a great price. A pleasure to deal with
April 23, 2024
Unprompted review
Advertisement
Appalling customer service
Appalling customer service, low quality jewellery. Horrible experience overall.
February 16, 2024
Unprompted review
Reply from Goldia
We’re sorry to hear that this customer was disappointed.
The item purchased was a 10K yellow gold hollow chain bracelet, priced under $200. All details regarding the gold purity, hollow design, weight, and dimensions were clearly stated on the product page at the time of purchase, and the item received matches those specifications.
We always encourage customers to review product details carefully and to contact us with any questions prior to ordering. Our team remains available to help and to ensure a positive shopping experience.
Goldia Customer Support Team
Deceptive description
I placed an order with Goldia with the following description: Distinguished Coin Jewelry 14k Yellow Goldy Diamond-cut Prong Mounted 1/10oz American Eagle Coin Bezel Pendant. The order was taking twice as long as described to ship. During my discussions with customer service, I found out the reason it was taking so long is because they were casting the American eagles. These were not genuine American eagles. If you purchase from this company, be sure that you clarify what you are purchasing prior to payment.
November 18, 2023
Unprompted review
Reply from Goldia
Thank you for your feedback.
We would like to clarify that the coins used in our coin jewelry are never represented or sold as original U.S. Mint coins. These items are clearly described as jewelry products, and the coin elements are replica cast designs intended solely for decorative and mounting purposes.
Original government-issued coins cannot be altered, mounted, or cast for jewelry use. For this reason, all coin jewelry in the industry—including ours—uses non-original coin designs.
We regret any misunderstanding and encourage customers to contact us prior to purchase if clarification is needed.
Sincerely,
Goldia Customer Support Team
Beautiful citrine ring
Beautiful citrine ring . Stone cut was different and Goldia worked with me on that. Ring is well made and brilliant. Very happy with purchase.
October 5, 2023
Unprompted review
I was very happy with the item I…
I was very happy with the item I purchased! Goldia, kept me informed on the status of my order whenever i asked, great service!
September 20, 2023
Unprompted review
Advertisement
Price you see may not be the actual price you will pay!
I purchased a necklace online from Goldia. The next day, my order was cancelled because the price they had posted online was apparently, due to glitches with their system, not the right price. They increased their price by $100. So...in my opinion, a reputable company/store should stand by the price they've advertised, despite internal issues. I've requested that they make an exception, given the circumstances, and they refuse. I will not purchase from Goldia and will discourage friends and family from doing business with this company. A disgruntled almost customer!
July 10, 2023
Unprompted review
Fantastic Designs and products with a…
Fantastic Designs and products with a good quality at Goldia.com
April 25, 2022
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.