goldster.co.uk Reviews 66

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Huge selection of classes for everyone to attend, including exercise and general well-being and everything in between! Although most of the classes are online you feel very much part of a community.... See more

Rated 5 out of 5 stars

Virginia's yoga teaching is the best I have encountered in over ten years of practice, and I was delighted to start learning with her through Goldster just over three years ago. She is knowledgeable w... See more

Rated 5 out of 5 stars

Goldster is full of trusted classes, since lockdown I have followed many. At present I am focussing on the Lighter Brighter You programme. Claudia Le Feuve, Kath, and Tim and their guest speakers are... See more

Rated 5 out of 5 stars

Brilliant company and fantastic support all round for over-55's who wish to keep fit, mentally, physically, emotionally and so many activities to choose from every day etc. Lots of fresh ideas in nut... See more

Company details

  1. Wellness Center
  2. Community Health Centre
  3. Fitness and Nutrition Service
  4. Fitness class
  5. Physical Fitness Program
  6. Wellness Program

Written by the company

Goldster is an online club aimed at the over 50's, with daily, expert-led live classes giving interactive and fun ways to keep you physically and mentally active. We give you every opportunity to age well on your own terms, at your own pace and in your own home (or garden).


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

66 reviews

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Rated 1 out of 5 stars

Unsuitable for people with disbilities

I am in a wheelchair and didn't appreciate being told to stand. These exercise classes are for able bodied people and are not suitable for me. I also think it grossly unfair that everyone pays a different fee. I have cancelled my next subscription but had already paid a year in advance - waste of money!

August 8, 2023
Unprompted review
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Reply from goldster.co.uk

Hi Maureen,

Thank you for sharing your thoughts with us. We're sorry you felt uncomfortable during our classes. Your feedback is important, and we understand that our current classes didn't work well for you because of your disability.

We're committed to making our classes inclusive for everyone, and your feedback helps us see where we can improve.

We're sorry for any frustration this caused, and if there's anything else we can do, please let us know.

All the best,

The Goldster Team

Rated 5 out of 5 stars

Enjoyable Classes

I really enjoy all the classes I attend with Goldster. I exercise usually six days a week with Tim and James which is good fun. My favourite class is Creative Writing with David. It is great that members can write with a very experienced author each week.

April 16, 2024
Unprompted review
Rated 4 out of 5 stars

A good variety of online health and fitness activities

I’ve been a member of Goldster now since soon after it started during Covid times. Although I tried quite a few classes I eventually settled into a routine of doing two Pilates classes a week which really suited me in that they were enjoyable and really helped my chronic back pain. Since the major revision of the Goldster model I’ve been devastated that both of those classes were axed and the timetables and styles of the other Pilates classes haven’t quite ‘hit the spot’ for me - so I’m doing other exercise classes both in person and online. However I still rate Goldster very positively because it offers a great deal. Every one of the tutors is lovely and they are all incredibly committed and go out of their way to make their classes beneficial and enjoyable. I’m doing one or two other Goldster fitness classes like the early morning ones and occasional Pilates on demand. There are many classes, discussion groups etc that I just don’t need or have time for, but I know that others benefit from them. I’m thinking about whether I will renew my subscription when it ends. I think in the summer months I probably need it less than in the winter.

April 16, 2024
Unprompted review
Rated 4 out of 5 stars

My daily dose of happiness and wellbeing

I look forward to the daily class emails. I like to take part in a yoga, Pilates or meditation class.
The medication, financial and nutrition sessions are informative and interesting.
Goldster has made a difference to my life, I feel happier and healthier. It is an easy site to navigate.
The on demand area is a bonus.

April 15, 2024
Unprompted review
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Rated 5 out of 5 stars

Golster the perfect health Gem

I have been with Goldster since it began in the pandemic
At that time it was a real life saver enabling me to interact with people and learn new disciplines.
Now I have continued with my class and join in 2 to 3. Times a week
I find it is very well organised with an extensive choice to try and is great value whilst also helping me to maintain my health and remain happy

April 16, 2024
Unprompted review
Rated 5 out of 5 stars

Varied programme

Varied programme. Interesting talks and classes. Easy to access on Zoom. I enjoy the poetry class and also the talks, Tai Chi and exercise.

April 16, 2024
Unprompted review
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Rated 3 out of 5 stars

To few art classes

I really like the art classes, but there are so few of them now, only twice a week. Loads of other well-being and exercise classes if that’s your bag, also a French class but not my cup of tea.

April 16, 2024
Unprompted review
Rated 3 out of 5 stars

A once fabulous platform, stripped to the bones

I have been a member for two years. Until early 2024 I could have rated this service 5+ stars and encouraged many friends to try it. It had a wonderful range of classes to excite, challenge and inspire, all within a philosophy of living well mentally and physically without drugs. This year the offering was significantly changed and no longer inspires me. The physical exercise classes are good, as is the nutrition sessions, but everything else is dumbed down and far too much navel gazing, which I find depressing. The challenge aspect has gone. I am still wanting to explore new initiatives not do boring things like origami, or listen to other members holiday tales, or the pharmacy advice slot. In some ways the change has forced me to explore other platforms, and I have found what I need elsewhere but I would have been happy to have paid £10 a week for the quality offering I originally signed up to.
I definitely don’t recommend to friends now, in fact I say to avoid, which is very sad to do.

April 16, 2024
Unprompted review
Rated 5 out of 5 stars

Just loving it!

Many of us have been loyal members since Care Visions changed its name to Goldster. Personally, I found it to be a Godsend during Covid as it offered so much. Recently, big changes were introduced and quite a few of us long-standing members were sad to be losing tutors and classes that were so enjoyed.
I decided to hang around and see what emerged.
I have to say that I am loving it. Class options are widening and old favourites such as Yin Yoga, Yoga Nidra and Gentle Yoga have been re-introduced. Some of our favourite tutors are back too. I have severe Osteoarthritis and have signed up to the new course for Managing Cronic Pain,which is run by a Doctor. I'm finding it really useful. There is also a course to help you manage your weight. I've tried the new Somatic Healing, Tai Chi and am having fun learning French.Lots of old favourites classes are there; some in a slightly different form. There are so many different opportunities that are passionately delivered by highly qualified and experienced tutors who will reach out to you personally if you have questions. I honestly can't think where else you would get so much for just £10 a month. I for one, am so glad that I gave the new Goldster a chance. Well done and thank you all!

April 15, 2024
Unprompted review
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Rated 5 out of 5 stars

Great Site

So far, so good for me. A relatively low annual fee has meant I've been able to trial different subjects e.g. French, Pilates and I've found the website easy to navigate - something I was a bit concerned about. The daily emails with the click through link are good, too, as it reminds me what's on. I've found management to be very engaged with us - they seem to take on feedback and listen to ideas for other classes. I suspect like a lot of companies, once Covid ended, there had to be a period of change.

April 12, 2024
Unprompted review
Rated 1 out of 5 stars

Sinking Ship with no leadership

What used to be an incredible platform is now destroyed by a CEO who proudly displays callous disregard for customers or staff. The majority of expert tutors were dumped without notice after 3 years of building the business, and the resignation of the MD a year ago was kept hidden from everyone. The CEO’s refusal to engage or create mechanisms for staff communication, and complete lack of transparency in every respect, makes the past Goldster claims of care and community a hypocritical farce.

February 1, 2024
Unprompted review
Rated 2 out of 5 stars

No longer my favourite channel…

I would have recommended Goldster a year ago, having been a member since Covid lockdowns, and I have given them good reviews on their website as to the content and value for money Sadly, however, anyone looking to join now and reading their website content might not realise the programme has changed. Tutors have been fired to save money and the content bears no resemblance to when I signed up. Instead of 8 art classes a week with two tutors, there is now one tutor with 2 classes. Their treatment of the other tutor bordered on vindictiveness, as members' posts praising her talents as a tutor seemed to irritate the Management team so much, they fired her without notice. Subscribers now have 40 odd exercise classes and a few oddments under the wellbeing heading. It had the makings of a brilliant resource for people who were alone, needed help with health issues, age, art, pain relief, exercise and nutrition but now it is a shadow of its former self.

February 27, 2024
Unprompted review
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Reply from goldster.co.uk

Hello,

We're truly sorry to read about your disappointment with the recent changes at Goldster. Our aim has always been to evolve our services to support the wide-ranging needs of our community, and we regret any distress or inconvenience our adjustments have caused.

Please know, the decisions made were with the intention of refining our offerings and ensuring the sustainability of the platform for all members. It's deeply unfortunate that these changes have not met your expectations. We understand the value these classes have for many of our members and are continually reviewing our schedule to provide a diverse range of activities that cater to the interests and well-being of our community.

Your feedback is invaluable to us, and we are committed to listening and learning from it to improve. We'd appreciate the opportunity to discuss your concerns further and explore ways we can make Goldster more enjoyable for you again. Please reach out to us at team@goldster.co.uk

Thank you for sharing your thoughts, and we hope to restore your faith in Goldster.

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Rated 1 out of 5 stars

Beware! Goldster has changed!

I was a member of Goldster for several years since COVID, when I joined for the art classes, and it was brilliant! At that time I would have given it 5 stars. However, it has now become very different. It seems to now be gearing its platform to those in care homes and is using American-speak - a load of waffle that means nothing. They sacked a lot of our favourite tutors at short notice and reduced the art classes to 2 two-hour classes a week, increasing exercise classes to over 40 hours! Who wants that much exercise? The CEO is rude and unprofessional. They pretend to care but they didn't consult any of us before bringing in these horrible changes. I and many others have now left the platform. What a shame! If they'd asked, I'm sure most of us would have been happy to increase our subscription rate if we could have kept the classes and tutors we loved.
I notice they have posted a reply. This consists of the same platitudes they have given us before (almost word for word) which mean nothing as they have obviously not made their classes 'more balanced'. They don't actually care about anything but their reputation, which I think is irreparably damaged.

January 18, 2024
Unprompted review
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Reply from goldster.co.uk

Hello,

We're truly sorry to hear about your experience and the dissatisfaction you've felt with the recent changes at Goldster. Our intention has always been to adapt and enhance our platform to better serve our community, including expanding our offerings to meet varying needs.

It's unfortunate to learn that these adjustments have not aligned with your expectations and we apologise for the upset caused by the changes in our tutor lineup and class schedule.

Our aim is to provide a balanced mix of activities that cater to the health and well-being of all our members, though we recognise that not every change will meet everyone's preferences.

We take your concerns seriously and we're here to listen and learn from your experience to improve. If you’re willing, we'd greatly appreciate the opportunity to discuss your concerns further. Please reach out at team@goldster.co.uk

Rated 1 out of 5 stars

I'm out

This used to be a great site but a recent revamp has ridden roughshod over members' and tutors' views. We are now told that negative comments will be removed from FB but conversely that "support for individual tutors makes the platform look bad'. They have treated tutors very badly and removed most of the art classes which are so beneficial to our health, which is what the site claims to promote. I have cancelled my membership

February 28, 2024
Unprompted review
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Reply from goldster.co.uk

Hello,

We're genuinely saddened to hear of your disappointment following our recent updates. Our goal, as it has always been, is to better serve our community as a whole, and we understand that sometimes changes can miss the mark for some members.

We assure you that every decision is made with the intention of enhancing the Goldster service and improving our wonderful community, and we deeply value your feedback and are here to listen and adapt.

If you're open to it, we'd appreciate the opportunity to discuss your concerns in more detail. Please feel free to reach out to us directly on team@goldster.co.uk

Rated 5 out of 5 stars

There aren’t adequate words to describe…

There aren’t adequate words to describe the major impact Goldster has had not only on my life but it’s influence extended to my family, friends and others at large. After experiencing the benefits I reaped at Goldster,I couldn’t hold back when I emerged a changed person. Those who have known me were amazed and questions started flowing in. I have now introduced more than 25 people to Goldster and the number keeps increasing. Let’s all shout to others about this wonderful platform which is changing peoples’ lives for the better. Hooray to Goldster and thank you. 🦋

June 29, 2023
Unprompted review
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Reply from goldster.co.uk


Thank you so much for your heartfelt review and for spreading the word about Goldster! We're overjoyed to hear about the positive impact we've had on your life and the ripple effect it's had on those around you. Your story is a powerful testament to the transformative power of community, wellness, and support. We're grateful for your enthusiasm and for bringing more wonderful people into the Goldster family. Here's to many more life-changing experiences together! 🌟

With gratitude,
The Goldster Team

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