Golfsavers Reviews 2,055

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the seamless booking process and the staff's professionalism and responsiveness. Many appreciate the flexibility offered for changes and the efficient handling of all requests, from initial bookings to last-minute modifications. The punctuality of transportation and the overall smooth execution of golf trips are frequently mentioned as key positives. However, some customers noted issues with location planning, such as golf courses being inconveniently far from airports, leading to long travel times. A few also experienced overcrowded courses due to events, which impacted their playing experience. Additionally, some reviewers mentioned that communication from drivers regarding pick-ups was inconsistent, and a small number found the staff to be less friendly than expected.

What people talk about most

Service

Clients share positive opinions on service, consistently highlighting its excellence, efficiency, and... See more

Booking process

Users describe positive interactions with the booking process. Customers consistently praise the ease and... See more

Staff

Consumers find staff to be positive. Many reviewers praise the team's helpfulness, professionalism, and... See more

Response time

Reviewers highlight positive aspects of response time, consistently praising the quick and efficient replies... See more

Location

Customers had ambiguous experiences with location. While some reviewers praised excellent locations, such as... See more

Based on these reviews

Rated 5 out of 5 stars

We used GolfSavers for our golf outing for 5 players in Thailand. I scheduled 3 rounds at 3 separate courses Pattaya area, Phoenix Gold, Siam CC Rolling Hills, and Laem Chabong international. Request... See more

Rated 5 out of 5 stars

No dramas! Send the booking, get confirmation from the club, turned up and all good. An ideal choice if on holiday and trying to plan in advance, if you don't know what the weather will be like in a f... See more

Rated 5 out of 5 stars

We booked six rounds of golf around Pattaya in Thailand, and the service from Golfshavers was excellent. Everything worked perfectly during the booking process, and the price-performance ratio was... See more

Rated 5 out of 5 stars

I have been playing golf around the world using different agents, and for the past three years I’ve exclusively used Golfsavers. They are truly the best agent out there. On my recent trip to Phuket,... See more


Company details

  1. Tour Operator
  2. Golf Club

Information provided by various external sources

Golfsavers.com was formed by experienced professionals with years of experience in selling golf holidays with a vision of making golf tee time bookings more convenient by using leading-edge online technology to allow golfers to instantly connect to and book their favourite course. The owners and operators of Golfsavers have lived and worked in Asia for many years and have an intimate local knowledge of all of the golfing destinations featured on this website. We specialise in golf holidays and golf tee times in Thailand, Cambodia, Vietnam, Malaysia, Indonesia and Dubai


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Replied to 66% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

I booked two tee times and both could…

I booked two tee times and both could not be in my time slot, luckily it was not too far away. At Phoenix Gold, they asked for Caddy Fee, which was already paid. At Pleasent Valley everything was fine.
Everything was mostly convenient. I will use it again 😀

November 10, 2025
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Rated 2 out of 5 stars

Poor communication

Poor communication. Asked for a jumbo flight, did not a get a confirmation but Golfsavers went ahead with the booking anyways. Was then notified when on golf course.

November 4, 2025
Unprompted review
Rated 5 out of 5 stars

highly recommend

Golfsavers makes it easy to book top courses in Phuket and other locations and they save you a lot of money vs. booking directly.

November 1, 2025
Unprompted review
Rated 5 out of 5 stars

Legit and recommended

I’ve used Golfsavers to book a couple of games when I play abroad and I have to say it’s excellent. The prices are competitive and transparent. Responses have been pretty quick and efficient as well. Definitely will continue to use.

November 5, 2025
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Rated 5 out of 5 stars

Best price for Blue Canyon Lakes Course…

Best price for Blue Canyon Lakes Course and included 300 baht towards a meal. We got the tee time we requested. Representative was very helpful.
We paid much more when we booked directly with the club.

November 5, 2025
Unprompted review
Rated 2 out of 5 stars

Poor planning for Hanoi Golf Trip

I must say this trip planning is very bad. I never ask much as I thought your office will do a good planning but it turns out out to be bad.

1. Putting us on a golf course that’s so far away from airport on last day and not on first day. This cause 2 hours travel there and later, more time to airport
2. Transport was badly planned. First day to King Island, fetch at 5am when journey there is 1 hour. We reach 6am and start golf 8am. Do you need 2 hours to register ?
3. ⁠today the journey is at least 1 hour 45 mins, we leave hotel 6am. So later we left with 15 minute to get ready?
4. ⁠I have not play my game today but I kind of frustrated with the lousy planning
5. ⁠difficult to trust the planning by golf saver ever again

November 10, 2025
Unprompted review
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Reply from Golfsavers

Dear Roy,

Thank you for sharing your feedback, and please accept my sincere apologies for the poor planning on this trip. You placed your trust in us to manage the logistics properly, and in this case we did not meet that standard.

I fully agree that the final day arrangements were unacceptable. Placing a remote course on the last day and forcing such long transfers was inexcusable, and I am very sorry this happened.

Regarding the very early pick-ups: I have already spoken with our transport provider in Hanoi. They have been overly cautious about traffic delays and the risk of golfers arriving late, which led them to add excessive buffer time. Going forward we will set more realistic pickup times based on actual travel duration, not worst-case assumptions.

We are also updating our internal procedures so that:

- long-distance courses will never be scheduled on departure days unless specifically requested,

- transfers are planned using real travel times, and

- customers are not asked to arrive unreasonably early.

I completely understand your frustration - you deserved a smooth, enjoyable trip — and we let you down.

Please be assured that we are taking this very seriously, and I will personally review all planning going forward so this does not happen again. If there is anything we can do to improve the rest of your stay, or if you would like to discuss this directly, I am available anytime.

Once again, my sincere apologies, and thank you for bringing this to my attention.

Warm regards,
David Pettigrew

Rated 5 out of 5 stars

Golfsavers have won me over!

Golfsavers are a reputable, honest and adaptive company that provided me with fantastic service and communications during my week in Vietnam. They arranged airport transfers and four rounds of golf, and were on time an great value for money. One of their most appealing characteristics is the great communications they provided throughout my visit during the recent central Vietnam floods. Some adjustments to my itinerary needed to made and I was given timely notice of the changes. Communications with their various drivers was also great. I received WhatsApp messages the night before conforming the journey, the vehicle and the driver. Often in these circumstances I am able to individually source service providers at a cheaper rate, but Golfsavers gave me great service at a great price, that I couldn't have organised any cheaper. I can highly recommend Golfsavers for your travel needs.

October 27, 2025
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Rated 5 out of 5 stars

Not only was the course in fantastic…

Not only was the course in fantastic condition but as a single I was able to play the course in 3.5 hours. The caddy #251 was a huge help with the course layout and the help on yhe greens was extremely helpful. She had a great sense of humor as well.

October 29, 2025
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Rated 4 out of 5 stars

Survey forcing text comments is not appropriate.

All great…except when asked to review a golf course I Do Not want to be forced into a mandatory, written summary.

This is damaging to the golf course as I may wish to provide a high rating score, but refuse to complete the survey when an attempt to force a textual review.

October 26, 2025
Unprompted review
Rated 5 out of 5 stars

Simple web based booking

Simple web based booking done. Payment process is intuitive but not explicit. 2 of my cards got rejected without clear mention of the reason. Would be nice to have this info prior to the payment screen.

October 23, 2025
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Rated 5 out of 5 stars

Fast and convenient

Fast and convenient booking with Golfsavers. Replies promptly & sends reminders about golf sked.

October 3, 2025
Unprompted review

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