LoadUp Junk Removal Reviews 1,499

Loaders were great! Communicated early and kept me informed of what to expect. They were in and out in no time. So grateful to have that couch and mattress gone!

Very professional, very nice

It was easy and everything went like clockwork. The guys were professional and friendly

The person who picked up my stuff was nice and wouldn't let me touch a thing to help. I was a little surprised that he was in his personal pickup truck and not a branded box truck. He was done and gone in just minutes. I would definitely use this business again if I need something hauled away. Thanks!

Very professional and friendly.

We had a bed and couch that needed to be hauled away and LoadUp was the least expensive by far. They were able to come even earlier than we thought which worked out wonderful for us. Communication between us and the company was fantastic. Smooth experience and a huge help to us. Great company to work with and would highly recommend!

I text the company we talked about how everything was going to work out. I gave them the amount of removal that I needed they gave me a date and a price I paid for it they were there very promptly very courteous and very efficient. They were in done and gone very quickly. Would recommend this company

The service was easy to set up! The driver who came out was polite, efficient in loading our washer and dryer. He made it really simple! Well Done, Sir! Thanks!

They were fast and efficient, came on time and finished everything quickly. I will use their services again!

Very courteous, professional easy to work with. The only hic-up was having to reschedule 2 times. Just need to have a better network for all your city’s you offer service in. That being said the couple that came to pick up our things were soooo sweet! Worked quickly & professionally & I enjoyed our interaction. I would definitely use them again.

Quick and professional. I will definitely use loadup again.

Friendly staff

timely arrival and professional work

Had a great experience they were super fast very friendly. It was excellent.

Scam company !!! I was told a crew of 3 people and only 1 shows up. The guy cant back a 12ft trailer up without damaging surroundings either. He was more interested in going through things I said to throw out than cleaning a hoarders house out. Sebastian was his name, damaged a brand new garage door motor installed only 30 minutes prior bad enough I had to replace it. He's a liar to, when he showed up, with nobody I asked about his crew and he tells me and hrs till they/he shows up. After hr and half I ask about helper and he tells me he's not showing up, yet he wasn't on phone or even received a text message.I call loadup and ask about crew, they tell me he's supposed to have 3 people and I tell them its only him. As soon as I hung up they call him and ask about crew and Sebastian lies to them and says a crew is here. 100% not true he then tells me to call them back up and tell them he has a crew, I refuse to be part of the lie !! I must get job done in 1 day and they said they could do it, that's why I hired them. Turns OUT IT WAS A TOTAL LIE! I ended up calling a dumpster company in PHOENIX AZ to drop a 40 yd dumpster which cost me $ 700 and hire 3 more people for $ 1700 to do a job Sebastian didn't do and lied about !! To the company, he's a contract worker for them.
Sebastian did 2 loads with a 6x12 trailer which included metal he took for recycling and he keeps the money for, and a load to salvation army and I get no donation receipt.
This is a whole house clean out and he doesn't even finish the garage and it's about 80% done, NOT THE WHOLE HOUSE. This is Saturday April 4 2026. Because we aren't finished and its Saturday he tells me and agrees to calling or sending me a text to confirm start time this coming Monday at 5 am or 7 am, I get no messages or texts on Sunday at all. So Monday morning I start hiring different crew and a 40 yd dumpster. I'm looking for a % 100 refund and am disputing charge with visa card.
Before Sebastian leaves, he tells me another lie...... sign this to show I was here but it was ACTUALLY stating job completed and it wasn't even close to completion, ANOTHER LIE !!
This company has ZERO INTEGRITY PERIOD. THEY charged me $2884 to not finish the job and walk away.
I was physically helping 100 % of the time to.
Do not hire them incredibly DISHONEST COMPANY

The guys were great and fast! Very professional

0 Stars if available. Submitted a quote for a local move, zero communication day of. Team rescheduled on me three times in a row. Finally on the day of service they showed up 2 hours late.

Stayed home and waited three days of my week to get nothing done.

Then they tried assessing me a 50% cancellation fee after they failed to meet THREE agreed upon days.

Will never do business with this company again.

The couple arrived at my home right on time and began to clean out my garage. It took them less than a half hour to get everything taken care of. I was very pleased with their work and would highly recommend this service.