gomatic.co.uk Reviews 122

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and excellent design of the products, noting their durability and thoughtful features like well-organized compartments. Many people appreciate the products' functionality, finding them suitable for various uses, from daily commutes to travel. The delivery service is frequently highlighted as exceptionally fast and efficient, with many consumers expressing satisfaction with the promptness of their orders. However, some customers experienced issues with their orders, such as receiving the wrong size or finding stains on new items. A few people also mentioned problems with product zippers. Additionally, some reviewers were not happy with the delivery company used, citing poor service and delayed shipments.

What people talk about most

Product

Consumers generally express high satisfaction with the product quality, highlighting its great quality,... See more

Quality

Customers had positive experiences with quality, praising the excellent build and design. Many reviewers... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the speed of delivery, with... See more

Service

Users describe positive interactions with service. Many customers report great service, timely shipments, and... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers praise the quick sending and receiving of... See more

Based on these reviews

Rated 5 out of 5 stars

I’ve bough three items from Gomatic, travel pack expandable, collapsible duffel and collapsible sling. Ordering process is easy and delivery is very quick. All items are high quality and well enginee... See more

Rated 5 out of 5 stars

I’ve been using the Gomatic Travel Pack 20L and I’m genuinely impressed. The build quality feels premium and very durable, with strong zips and materials that give confidence for daily use and t... See more

Rated 5 out of 5 stars

My order was delivered insanely quick (ordered Sunday, arrived wednesday midday) ... the backpack I went for is hands down the nicest piece of luggage I've ever had in my collection >>> sooo many insi... See more

Rated 5 out of 5 stars

I ordered a black McKinnon Camera Backpack 25L. First of all, the delivery was super fast! Really appreciate it! The bag itself is of great quality, very spacious and fits all the equipment I need.


Company details

  1. Camera Store

Written by the company

The most functional gear you'll ever buy. The Gomatic range includes Travel Backpacks, Compression packing cubes, Camera backpacks for professionals and more.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

122 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 2 out of 5 stars

Sling size smaller than expected & return process painful

Mid-size McKinnon sling smaller than expected but well made, returning product is painful, website refers to free returns and another location refers to paying for returned posted, not slick and consistent, been waiting 2 days for response to email for return label request so far!

April 9, 2025
Unprompted review
Advertisement
Rated 4 out of 5 stars

Very comfortable to carry

I planned to travel with this pack but I have only used it a little so far. It takes getting used to but has plenty of space and is quite comfortable. In terms of value for money, this was a big purchase. The materials feel strong and sturdy.

June 24, 2024
Rated 5 out of 5 stars

Excellent Warranty service and very…

Excellent Warranty service and very quick delivery. Amazing company and reason why I’ve been supporting there products since the very first Kickstarter. Keep doing what you’re doing, don’t change, innovate your products and everything else drops for you.

March 9, 2025
Advertisement
Rated 2 out of 5 stars

Quality not up to the mark unfortunately.

After a few people recommending the GOMATIC 20L backpack I decided to by it. Unfortunately, the item came with a broken rivet and discolouration across the bag.

I was able to get in touch with their customer service to get it resolved, but unimpressed with the quality of the bag after paying over £250!

March 4, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Worth the money!

Efficient delivery within 2 business days. Packaged very well, no damage and no issues. I've used this 14L rucksack 2-3 times so far traveling in / out of London and I have to say it is excellent in terms of quality, accessibility, and overall feel when carrying it on your back or even over one shoulder. It didn't feel heavy even though it was full. Love the material too. There's a lot of pockets, zips and storage space so plenty of room to hold all your cables, keys, chargers, notepad etc. Very happy with it and worth the money, in my opinion.

February 9, 2025
Rated 5 out of 5 stars

I cannot fault Gomatic

I cannot fault Gomatic, there website is great with informative accurate descriptions and photos. Delivery was prompt, tracked and very well packaged.

February 7, 2025
Advertisement
Rated 5 out of 5 stars

Bag last 5 years and they replaced!

I ordered the 40 litre travel bag in 2019- back when it was Nomatic. I travel every 4 weeks and this thing gets thrown around and pulled apart. It was only last week that the zip started to pull apart… I wasn’t surprised as I really pushed this thing.

Claimed under the lifetime warranty, took some photos and they are sending me a new bag. That’s what you call a decent lifetime warranty. If the quality is just as good as the original bag, they will continue to receive my business.

January 29, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look