Ellen was amazing from the beginning of my process until the end!!! she put up with me rushing her because I was trying to work and get my insurance at the same time and she completely understood and... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Today I was expecting to receive excellent customer service and thinking skills, and I did. Melissa Johnston was amazing. Her tone over the phone was amazing. I appreciate the professional listening... See more
Company replied
I spoke with many agents at your company. I call them the I dont knows. They couldn't explain alot of things to me that I didnt understand. Heather explained everything to me in detail which I great... See more
Company replied
Ellyn did such a great job! High energy, very thorough and even congratulated me on becoming a new Good2Go customer! Every company should strive to have great representatives like Ellyn, I’m very impr... See more
Company replied
Company details
- #13 of 66 best companies in Insurance Company
- #12 of 41 best companies in Auto Insurance Agency
Written by the company
We were founded on the simple premise that getting car insurance shouldn’t be difficult. We specialize in selling minimum limits car insurance, and collision and comprehensive coverage to underserved drivers. Our mission is make it easy for all drivers to be an insured driver by giving them access to fast, easy, and cheap car insurance that will get them behind the wheel for less up front — with low down payments and convenient payment plans that fit any budget. We specialize in minimum limits insurance (just what you need to drive legal in your state).* Each month, we help thousands of customers get the car insurance they need – without breaking the bank. We’ve put our customers first and dedicate ourselves to selling auto insurance that's fast, easy and cheap.
Contact info
PO Box 105396, 30348, Atlanta, United States
- 855-646-4661
- good2go.com
4.8
Excellent
847 reviews
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Ellyn Fallon was more then great
Ellyn Fallon was more then great! She was amazing. I called good2go after receiving a quote from a 3rd party. 580 down payment with good2go, that didn’t sat right with me. Call good2go directly, got Ellyn she got the same coverage but instead 289 down payment plus 1 more vehicle🤯… thank you Ellyn you saved my pockets 🫶🏾 those ppl tried to get me
June 30, 2025
Unprompted review
Reply from Good2Go Auto Insurance
Thanks! We appreciate your feedback and are pleased that you enjoyed your experience.
Reply from Good2Go Auto Insurance
Thanks! We appreciate your feedback and are pleased that you enjoyed your experience.
Reply from Good2Go Auto Insurance
Thanks! We appreciate your feedback and are pleased that you enjoyed your experience.
Customer Service Review
Heather Gartley was an excellent representative. She explained my policy in detail making sure I understood my policy and payment requirements. Heather also made sure I received the best possible price for my policy in which I greatly appreciate. Overall, my experience with Heather was a 10/10. Excellent work Heather.
June 27, 2025
Unprompted review
Reply from Good2Go Auto Insurance
Thanks! We appreciate your feedback and are pleased that you enjoyed your experience.
Reply from Good2Go Auto Insurance
Thanks! We appreciate your feedback and are pleased that you enjoyed your experience.
Thank you for the service it was a…
Thank you for the service it was a pleasure having you Melissa for my insurance policy
June 11, 2025
Reply from Good2Go Auto Insurance
Thanks! We appreciate your feedback and are pleased that you enjoyed your experience.
Ellyn Is amazing
Ellyn Is amazing, super cool, really respectful, n has a warm soul. She made the process really smooth n easy.
June 12, 2025
Unprompted review
Reply from Good2Go Auto Insurance
Thanks! We appreciate your feedback and are pleased that you enjoyed your experience.
heather was great!!!!
June 4, 2025
Unprompted review
Reply from Good2Go Auto Insurance
Thanks! We appreciate your feedback and are pleased that you enjoyed your experience.
Ellyn F
Ellyn F. was great! . she is very friendly and straightforward. She just got me set up with my policy, made it such a smooth process.
June 3, 2025
Unprompted review
Reply from Good2Go Auto Insurance
Thanks! We appreciate your feedback and are pleased that you enjoyed your experience.
Reply from Good2Go Auto Insurance
Thanks! We appreciate your feedback and are pleased that you enjoyed your experience.
Ellyn is a superstar…accommodated my…
Ellyn is a superstar…accommodated my needs and with a smile you could hear through the phone! I appreciate her helping me get my policy in order after I unknowingly let it lapse. If you’re reading this: thanks, Ellyn!
May 30, 2025
Unprompted review
Reply from Good2Go Auto Insurance
Thanks! We appreciate your feedback and are pleased that you enjoyed your experience.
very helpful and knowledgeable about…
very helpful and knowledgeable about the process and quick with getting things taken care of!!!!
May 30, 2025
Reply from Good2Go Auto Insurance
Thanks! We appreciate your feedback and are pleased that you enjoyed your experience.
Ellyn
Ellyn ! You did your thing. I an super satisfied with your service. You explained details so good and was super nice. Thank you soo much friend😊
May 30, 2025
Unprompted review
Reply from Good2Go Auto Insurance
Thanks! We appreciate your feedback and are pleased that you enjoyed your experience.
They never answer the phones
They never answer the phones, it is impossible to communicate with customer service.
May 29, 2025
Unprompted review
Reply from Good2Go Auto Insurance
We regret that the service experience received was less than adequate. It is the company’s expectation that we provide satisfactory service to our customers in all situations. We apologize for any miscommunication and frustration that may have been experienced. We have reached out to address the issues.
Very kind and efficient!
May 23, 2025
Reply from Good2Go Auto Insurance
Thanks! We appreciate your feedback and are pleased that you enjoyed your experience.
Reply from Good2Go Auto Insurance
Thanks! We appreciate your feedback and are pleased that you enjoyed your experience.
Sales Rep
Sales Rep. Anthony Smith provided excellent assistance regarding my situation with my insurance. He was attentive to my concerns and needs to get the situation resolved. He is a very good Salesman and I appreciate his patience and willingness to help me. Thank you
May 22, 2025
Unprompted review
Reply from Good2Go Auto Insurance
Thanks! We appreciate your feedback and are pleased that you enjoyed your experience.
Ellyn Fallon is a True Asset!!
Well short story I have policy 8643058, not a great customer but around awhile, went and got medical procedures done and never paid my renewal. Spoke with Ellyn Fallon and she put me right at eased. Signed back up in no time, she is a True Asset to your company. And her parents should be proud to raise such a good kid/woman! Hope someone notice’s she’s got the touch!! Cheers to Ellyn and your Bright Future!! Thank You, Robert Safford.
May 20, 2025
Unprompted review
Reply from Good2Go Auto Insurance
Thanks! We appreciate your feedback and are pleased that you enjoyed your experience.
Representative was very informative
Representative was very informative, knowledgeable and friendly. Great customer service experience
May 14, 2025
Reply from Good2Go Auto Insurance
Thanks! We appreciate your feedback and are pleased that you enjoyed your experience.
Reply from Good2Go Auto Insurance
Thanks! We appreciate your feedback and are pleased that you enjoyed your experience.
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