Goodbye Junk Rubbish Removal Reviews 241

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 114 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their punctuality, efficiency, and professional yet friendly demeanor, often going above and beyond expectations. The service provided is frequently described as hassle-free and quick, making the entire process easy and stress-free for many. Reviewers also highlight the reasonable and competitive pricing, often finding it to be the best value compared to other services. However, some customers mentioned confusion regarding pricing, where the final cost was significantly higher than the initial quote or their understanding of the hourly rate. These instances led to dissatisfaction for a few, despite acknowledging the job was completed well.

What people talk about most

Service

Customers consistently note positive experiences with service, praising its responsiveness, reliability, and... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their professionalism, efficiency,... See more

Price

Consumers generally express satisfaction with the pricing, often describing it as reasonable, competitive,... See more

Booking process

Reviewers highlight positive aspects of the booking process, consistently finding it easy and... See more

User experience

People report positive experiences with user experience, consistently describing it as easy, quick, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience from start to finish. The guys who came to take away my old couches were on time, friendly, and very efficient — despite having to deal with tight Inner West streets and multiple inco... See more

Company replied

Rated 5 out of 5 stars

Replied to initial online enquiry within 30 mins. Arranged day and time and they were here on time. Rang 30 mins out to acknowledge they were nearly there. 2 men polite efficient respectful. Neighbo... See more

Company replied

Rated 5 out of 5 stars

The Goodbye Junk team were fantastic. They came promptly to give us a quote and even lifted a heavy pottery kiln into our car on the day . Then they came to the garage at the exact day and time organi... See more

Company replied

Rated 5 out of 5 stars

Its an amazing service, well deserved of the high ratings and great feedback. Dinesh and Talha arrive on time. The job was explained and executed extremely well. The manner was exceptionally professi... See more

Company replied


Company details

  1. Garbage Collection Service
  2. Debris Removal Service
  3. Garbage Dump Service
  4. Waste Management Service

Written by the company

Goodbye Junk is a professional rubbish removal company that helps its customers to achieve a clean and clutter-free environment. Based in Sydney, Australia, our team of experienced professionals are committed to delivering excellent outcomes for all our customers. At Goodbye Junk, we understand that clearing out unwanted items can be a daunting task, which is why we provide a hassle-free service that is tailored to your specific needs. We are dedicated to providing our customers with a stress-free experience, and our team will work with you every step of the way to ensure that your requirements are met. Our services are available for both residential and commercial clients, and we use environmentally friendly methods to dispose of waste. We recycle wherever possible and ensure that all waste is disposed of in a responsible manner. We pride ourselves on our professionalism, reliability, and commitment to customer satisfaction. Whether you need a one-time rubbish removal service or regular waste removal, we are here to help. Contact us today to experience our top-quality services firsthand. Services offered: Household Rubbish Removal, Deceased Estate Clearance, Estate Clear-Outs, House Clearance, Commercial Rubbish Removal, End of Lease, Office Furniture Removal, Strip Outs, Green Waste Removal


Contact info

4.9

Excellent

TrustScore 5 out of 5

241 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great help

Great help. Would recommend to anyone & will always use this company again

May 28, 2026
Unprompted review
Rated 5 out of 5 stars

Too easy

Too easy, quick. polite and tidy

May 19, 2026
Unprompted review
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Reply from Goodbye Junk Rubbish Removal

Thanks for the kind words! We’re stoked to hear you found our service smooth and efficient. Cheers for choosing Goodbye Junk! 😊

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Rated 5 out of 5 stars

Easy rubbish pick up

Easy, quick and arrived at said time. Great communication

May 11, 2026
Unprompted review
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Reply from Goodbye Junk Rubbish Removal

Thanks so much for your kind words! We're stoked to hear you had a smooth experience with us. Always happy to help! 😊

Rated 5 out of 5 stars

Absolutely amazing service

Thank you so much to absolutely fabulous Goodbye Junk team! Firstly to Noah who was compassionate about my need to have rubbish removed and organising a fast pick up! Blake and Berkhant who came on the day and did such an amazing job! It’s true what they advertise about the customer just needing to point their fingers at what needs to be removed and they do all the heavy work! Such an amazing service! So easy to book and have it done and dusted in no time! Will be using again! Muchly appreciated Katherine!

April 29, 2026
Unprompted review
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Reply from Goodbye Junk Rubbish Removal

Thank you so much, Katherine! We’re thrilled to hear Noah, Blake, and Berkhant made the process so smooth and stress-free for you. Our team takes pride in making rubbish removal as easy as pointing a finger! Looking forward to helping you out again in the future. Cheers! 😊

Rated 5 out of 5 stars

Excellent

These guys are my "go to" for any rubbish removal. They are courteous and helpful and communication is excellent.

May 5, 2026
Unprompted review
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Reply from Goodbye Junk Rubbish Removal

Thanks so much for your kind words! We're stoked to hear we've become your go-to team. Always happy to help—cheers for the support! 🚛✨

Rated 5 out of 5 stars

Very punctual

Very punctual. Very efficient. Competitive pricing.

Jim McGrath5

May 5, 2026
Unprompted review
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Reply from Goodbye Junk Rubbish Removal

Thanks so much, Jim! We’re stoked to hear you’re happy with our service and pricing. Cheers for choosing Goodbye Junk! 🚛😊

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Rated 5 out of 5 stars

Everything was made easy from start to…

Everything was made easy from start to finish

May 2, 2026
Unprompted review
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Reply from Goodbye Junk Rubbish Removal

So glad to hear it was a smooth process for you! Thanks for choosing Goodbye Junk – we’re here whenever you need us. Cheers! 🚛✨

Rated 5 out of 5 stars

Junk removal

Hi there, my mum recently got this company to quote and remove some rubbish from their house during their move and asked me to put this up.

Hi there, I just would like to say how amazing they were by understanding our circumstances with the whole moving process, with pricing and the two guys that came were very professional and would thoroughly recommend them to anyone looking to do rubbish removal, nothing was a problem at all.

May 1, 2026
Unprompted review
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Reply from Goodbye Junk Rubbish Removal

Thanks so much for the lovely feedback! We're thrilled we could make the moving process a bit easier for your mum. Our team always aims to provide professional and hassle-free service. Wishing her all the best in her new home! 😊

Rated 5 out of 5 stars

Goodbye Junk were fantastic to deal…

Goodbye Junk were fantastic to deal with. They helped clear out my dad’s unit and made what could have been a stressful process feel easy and well-managed.

What really stood out was how they go the extra step for you. It wasn’t just a basic clean-up—they were thoughtful, respectful, and genuinely helpful throughout the whole process.

I’d definitely recommend them if you want a team that’s reliable and actually cares about doing a proper job.

April 29, 2026
Unprompted review
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Reply from Goodbye Junk Rubbish Removal

Thanks so much for your kind words! We're really glad we could make the process easier for you and your family. Our team always aims to go above and beyond, so it’s great to hear that it made a difference. Cheers for recommending us! 😊

Rated 5 out of 5 stars

Spa removal

Cleaned out an old spa and left the area spotless. Very efficient and professional

May 1, 2026
Unprompted review
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Reply from Goodbye Junk Rubbish Removal

Thanks so much for the kind words! We're stoked to hear you were happy with our efficient and professional service. Cheers for choosing Goodbye Junk! 🚛✨

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Rated 5 out of 5 stars

Great experience from booking to…

Great experience from booking to removal. Very efficient and reasonably priced. Will definitely use again.

April 29, 2026
Unprompted review
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Reply from Goodbye Junk Rubbish Removal

Thanks so much for the kind words! We're stoked to hear you had a smooth experience with us. Looking forward to helping you out again in the future! 🚛✨

Rated 5 out of 5 stars

The guys were professional

The guys were professional and efficient did an amazing job, very happy 🌟🌟

April 23, 2026
Unprompted review
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Reply from Goodbye Junk Rubbish Removal

Thank you so much for your compliment. It truly means a lot :)

Rated 5 out of 5 stars

Absolutely the best

Its an amazing service, well deserved of the high ratings and great feedback. Dinesh and Talha arrive on time. The job was explained and executed extremely well. The manner was exceptionally professional and friendly. The total cost was very reasonable.
I absolutely strongly recommend this service. Thank you.

April 22, 2026
Unprompted review
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Reply from Goodbye Junk Rubbish Removal

Thanks so much for your kind words! We're thrilled to hear Dinesh and Talha provided such a professional and friendly service. It’s great to know you found the process smooth and the cost reasonable. Your recommendation means the world to us. Cheers! 😊

Rated 5 out of 5 stars

Very professional

Very professional, good work ethic, on time clean job for the price agreed on the phone. Highly recommend for a stress-free job

April 16, 2026
Unprompted review
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Reply from Goodbye Junk Rubbish Removal

Thanks for the kind words! We're so glad we could make the process easy and stress-free for you. Appreciate your recommendation! 😊

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Rated 5 out of 5 stars

Goodbye Junk

The crew from Goodbye Junk were punctual, efficient and very helpful in making sure everyone's rubbish was removed quickly and smoothly.

April 14, 2026
Unprompted review
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Reply from Goodbye Junk Rubbish Removal

Thanks so much for the kind words! We’re stoked to hear our crew made the process easy and hassle-free for you. Always here to help! 🚛💪

Rated 5 out of 5 stars

A job very well done

Dinesh and Talha arrived right on time and in about 30 mins much of the random surplus stuff that had filled the 2nd bedroom since I moved here 3 yrs ago was gone, thanks to the duo's well practised efficiency. Furniture and goods that I had thought for far too long that I still needed, I quickly realised that I didn't. Seeing a LOT of it go was great! Many thanks to Goodbye JUNK. I thoroughly recommend the company. 10/10, A+++

April 17, 2026
Unprompted review
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Reply from Goodbye Junk Rubbish Removal

Thanks so much for the glowing review! We're thrilled Dinesh and Talha could help clear out the clutter so efficiently. It's always satisfying to see unwanted items gone for good. We appreciate your recommendation—cheers for choosing Goodbye Junk! 😊

Rated 5 out of 5 stars

This company came and collected…

This company came and collected everything I needed them to take on time and at a discount because I didn’t have a lot of stuff. They were courteous and respectful, good at communicating and efficient

Highly recommend

April 17, 2026
Unprompted review
Goodbye Junk Rubbish Removal logo

Reply from Goodbye Junk Rubbish Removal

Thanks so much for your kind words! We're glad we could help and make the process smooth for you. Feel free to reach out anytime you need us again. Cheers! 😊

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