For several years I have ordered from Good Elf. The trees are always delivered on the agreed date. The quality and state of trees are always first class and freshly cut, which ensures the tree remain... See more
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Ordered online & they took my payment & confirmed for Sunday 1st Dec delivery. Appropriate day selected for obvious reasons. Then receive an email saying they won’t deliver until Tuesday. Ignore my re... See more
We ordered 2 trees, one 5 foot "non drop" and 1 small one in a pot. The small one was left off the delivery manifest, then lost, and the promised replacement was finally cancelled because they could n... See more
We have had an outdoor tree from Goodelf for the last 5 years or so and as always this years tree is just beautiful. This year we also ordered an indoor tree along with garlands for our reception... See more
Company details
Information provided by various external sources
Christmas trees delivered in London and across the UK by Good Elf. A wide range of stunning Christmas trees available for next day delivery - ORDER YOURS TODAY!
Contact info
Saint Martin's Lane, WC2N 4AA, London, United Kingdom
- goodelf.co.uk
3.5
Average
49 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Still no tree or refund
Still no tree or refund. Following on from previous review it is now 27th Dec and the tree never arrived and I have never been contacted about it. Called yet again to be told yet again that someone will call back tomorrow. Shocking that they can get away with this practice.
December 27, 2018
Unprompted review
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Absolutely amazing tree
Absolutely amazing tree. Thank you. This is the first real tree I've had since living in the UK and absolutely thrilled. The tree was delivered on time. We had a little glitch with the stand but a refund was given straight away and not a big deal. Will definitely be returning next year.
December 18, 2018
Unprompted review
Great Elf
The tree is amazing and the service was excellent.
We are really pleased.
December 17, 2018
Unprompted review
Bad Elf
I ordered on a Saturday and got confirmation for delivery the next day.
On Sunday I received an e-mail where they apologised, saying they cannot deliver before Tuesday (or refund). I thought OK BUT:
No news and no tree on Tuesday.
The thing is with Christmas trees you are running out of time and the kids are unhappy because they are dying to decorate. Now I need to find one fast with this vaste of time. BAD ELF!
December 11, 2018
Unprompted review
Beautiful Christmas Tree
This is the second year in a row we have used goodelf. Last year was our first year of having a real tree so I was sceptical. It lasted all of Christmas and a few weeks after. We've had this years tree delivered and yet again a fantastic service and beautiful full 6ft tree. Very good on price and will certainly use again.
December 7, 2018
Unprompted review
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They delivered a tree tree for me this…
They delivered a tree tree for me this year to my mum and she was over the moon with the tree and my gift
December 7, 2018
Unprompted review
Appalling service
They couldn't fulfill my order 3 years ago and they're still emailing me 3 years later despite asking to be removed from their database each time. Clearly their belief in GDPR is a serious as their belief in good customer service.
November 9, 2018
Unprompted review
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