Nancy was great! She was patient and kind with my father. Very knowledgeable and informative on what he needed. We will definitely be back.
Company replied
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See what reviewers are saying
Superb customer service. I felt taken care of as soon as I came in and my feet have never felt better.
Company replied
Tore my plantar in 2021. Worn their products since and have never had another problem. Excellent service too!
Company replied
Very Polite and Professional. Found the root of the problem quickly and addressed it. Absolutely Fantastic.
Company replied
Company details
Written by the company
The Good Feet Store’s personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.
Good Feet Customer Satisfaction Policy
90-day Customer Satisfaction Policy
Starting July 1 - The Good Feet Store now backs every purchase with a 90-day Customer Satisfaction Policy. Come in, get fitted, follow the process - and if you're not satisfied, we'll make it right. Visit us or read the full policy at: https://www.goodfeet.com/our-goodfeet-promise
Contact info
7051 Collins Road, Suite 401, 32244, Jacksonville, FL, United States
- 9048954142
4.2
Great
6 reviews
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Superb customer service
Superb customer service. I felt taken care of as soon as I came in and my feet have never felt better.
August 23, 2026
Unprompted review
Reply from The Good Feet Store - Collins Plaza
Thank you, Laura, for your wonderful review! We're delighted to hear that you felt welcomed and cared for from the moment you walked through our doors. Providing exceptional customer service and helping our patients find comfort and relief are our top priorities. We're especially happy to know that your feet have never felt better! Thank you for trusting us with your care, and we look forward to continuing to support your health and wellness journey.
Great experience!
Nancy was great! She was patient and kind with my father. Very knowledgeable and informative on what he needed. We will definitely be back.
August 21, 2026
Unprompted review
Reply from The Good Feet Store - Collins Plaza
Kati, thank you for your kind review! We're delighted to hear that Nancy provided such a positive experience for both you and your father.
Treating every customer with patience, kindness, and genuine care is something we value deeply, and we're glad Nancy took the time to understand his needs and provide knowledgeable guidance. It's wonderful to know that you felt informed and supported throughout your visit.
We truly appreciate your trust in us and your recommendation. We'll be sure to share your kind words with Nancy. Thank you for choosing The Good Feet Store, and we look forward to welcoming you both back in the future!
Reply from The Good Feet Store - Collins Plaza
Thank you, Karey! We're thrilled to hear you had such a great experience. Providing outstanding service and helping our customers find the right solutions for their needs is what we're all about. We'll be sure to share your kind words with Nancy. Thank you for your recommendation, and we look forward to seeing you again soon!
Definitely Recommend
Very Polite and Professional. Found the root of the problem quickly and addressed it. Absolutely Fantastic.
July 31, 2026
Unprompted review
Reply from The Good Feet Store - Collins Plaza
Thank you, Nina! We're thrilled to hear that our team was polite, professional, and able to quickly identify and address the root of the problem. We appreciate your kind words and your support. Thanks for choosing The Good Feet Store!
Tore my plantar in 2021
Tore my plantar in 2021. Worn their products since and have never had another problem. Excellent service too!
July 26, 2026
Unprompted review
Reply from The Good Feet Store - Collins Plaza
Hi Becky,
Thank you for sharing your experience! We're so happy to hear that you've been using our products since your plantar fascia injury in 2021 and have remained problem-free ever since.
There's nothing more rewarding than knowing we've helped someone stay active, comfortable, and pain-free over the long term. We're also glad you've consistently received excellent service from our team, as providing both effective solutions and outstanding customer care is our top priority.
Thank you for your continued trust and support. We truly appreciate your recommendation and look forward to helping you for many years to come!
Nancy did a Greta job fitting and…
Nancy did a Greta job fitting and explaining everything. Feet feel better already!
July 25, 2026
Unprompted review
Reply from The Good Feet Store - Collins Plaza
Hi Lisa,
Thank you for taking the time to leave us a review! We're so happy to hear that Nancy did a great job explaining everything and finding the right fit for your needs.
There's nothing better than hearing that you're already feeling a difference in your comfort. Our goal is to make sure every customer feels informed, supported, and confident in their journey toward better mobility and less pain.
We'll be sure to share your kind words with Nancy. Thank you for choosing The Good Feet Store, and we look forward to helping you again in the future!
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