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The Good Feet Store - Fort Wayne Reviews 

28
TrustScore 4.5 out of 5

4.7

4630 Coldwater Rd, 46825 Fort Wayne, IN, US


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Rated 5 out of 5 stars

Wade was very informative, helpful and explained everything. He took his time and showed the difference between having the insults or not. Definitely recommend Wade to anyone. Thank you. We will be... See more

Company replied

Rated 5 out of 5 stars

Very kind knowledgeable and informative. Didn't pressure me to make purchases for a sale. He wade was amazing from start to finish he cared about us as the customer and not just us spending money grea... See more

Company replied

Rated 5 out of 5 stars

Worked with Angel, great customer service and knowledge to help me overcome heel pain that was debilitating and kept me up at night. I tried everything to get relief but did not find it until I got th... See more

Company replied

Rated 5 out of 5 stars

Had an amazing time with Robert as the person fitting me. The inserts have worked wonders for my knee and back pain. I struggled to go hiking without intense pain in my joints but after switching to t... See more

Company replied


Company details

  1. Orthotics & Prosthetics Service
  2. Shoe Store

Written by the company

The Good Feet Store’s personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.

Good Feet Customer Satisfaction Policy

90-day Customer Satisfaction Policy

Starting July 1 - The Good Feet Store now backs every purchase with a 90-day Customer Satisfaction Policy. Come in, get fitted, follow the process - and if you're not satisfied, we'll make it right. Visit us or read the full policy at: https://www.goodfeet.com/our-goodfeet-promise

Contact info

  • 4630 Coldwater Rd, 46825, Fort Wayne, IN, United States

  • 2604982915

4.7

Excellent

TrustScore 4.5 out of 5

28 reviews

5-star
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1-star

No recent history of asking for reviews

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4.7

All reviews

(28)

499 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The experience was amazing mad me feel…

The experience was amazing mad me feel comfortable and made my feet comfortable

July 16, 2026
Unprompted review
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Reply from The Good Feet Store - Fort Wayne

Hello Isaak, this made our team’s day; thank you. Every fitting matters to us, and we’re really glad this one landed right. Come back anytime.

Rated 5 out of 5 stars

Very kind knowledgeable and…

Very kind knowledgeable and informative. Didn't pressure me to make purchases for a sale. He wade was amazing from start to finish he cared about us as the customer and not just us spending money great guy thank you so much

July 16, 2026
Unprompted review
The Good Feet Store - Fort Wayne logo

Reply from The Good Feet Store - Fort Wayne

Hello Corey, thank you for taking the time to recognize Wade. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Wade sees this.

Rated 5 out of 5 stars

Wade was Superior

Wade was very informative, helpful and explained everything. He took his time and showed the difference between having the insults or not. Definitely recommend Wade to anyone. Thank you. We will be getting some very soon.

July 16, 2026
Unprompted review
The Good Feet Store - Fort Wayne logo

Reply from The Good Feet Store - Fort Wayne

Hello Sabrina, we are so grateful you took the time to recognize Wade! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do.
Good Feet Arch Support Specialists like Wade are what make the difference between a product and a real solution. Thank you for sharing your experience!

Rated 5 out of 5 stars

I feel so much better

I feel so much better! Thanks Angel!

July 15, 2026
Unprompted review
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Reply from The Good Feet Store - Fort Wayne

Hello Robin, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and to help customers move toward living the life they love. Your kind words about Angel reflect exactly the type of care we strive to provide.

Rated 5 out of 5 stars

Great service

Great service! Explained everything well. No pressure!

July 14, 2026
Unprompted review
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Reply from The Good Feet Store - Fort Wayne

Hi Avery, really glad you came in. Hope you’re already feeling the difference. See you next time.

Rated 5 out of 5 stars

Angel gave me all the information I…

Angel gave me all the information I needed.

July 13, 2026
Unprompted review
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Reply from The Good Feet Store - Fort Wayne

Hello Claudia, thank you for taking the time to recognize Angel. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Angel sees this.

Rated 5 out of 5 stars

Robert provided a lot of insight…

Robert provided a lot of insight relating to the causes of my pain, and a solid system to address the issues.

July 13, 2026
Unprompted review
The Good Feet Store - Fort Wayne logo

Reply from The Good Feet Store - Fort Wayne

Hello Jeremy, thank you for taking the time to recognize Robert. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Robert sees this.

Rated 5 out of 5 stars

Robert great

Robert great

July 13, 2026
Unprompted review
The Good Feet Store - Fort Wayne logo

Reply from The Good Feet Store - Fort Wayne

Hello Lizanne, thank you for taking the time to recognize Robert. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Robert sees this.

Rated 5 out of 5 stars

Wade was extremely knowledgeable

Wade was extremely knowledgeable. He explained everything in depth and helped me explain the process.

July 13, 2026
Unprompted review
The Good Feet Store - Fort Wayne logo

Reply from The Good Feet Store - Fort Wayne

Hello MJR, we are so grateful you took the time to recognize Wade! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do.
Good Feet Arch Support Specialists like Wade are what make the difference between a product and a real solution. Thank you for sharing your experience!

Rated 5 out of 5 stars

Great service

July 13, 2026
Unprompted review
The Good Feet Store - Fort Wayne logo

Reply from The Good Feet Store - Fort Wayne

Hello Gary, seeing your 5-star review made us all smile! It’s our goal to make sure every fitting feels personal and every visit is worth your time. Really glad we delivered that for you.

Rated 5 out of 5 stars

Happy Feet

Worked with Angel, great customer service and knowledge to help me overcome heel pain that was debilitating and kept me up at night. I tried everything to get relief but did not find it until I got the right insoles for my feet!

July 11, 2026
Unprompted review
The Good Feet Store - Fort Wayne logo

Reply from The Good Feet Store - Fort Wayne

Hello Jason, we are so grateful you took the time to recognize Angel! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Angel are what make the difference between a product and a real solution. Thank you for sharing your experience!

Rated 5 out of 5 stars

Angel was very patient and listened to…

Angel was very patient and listened to what I was feeling with the different supports. Angel made the adjustments based on my feedback and put me in the correct supports.

July 10, 2026
Unprompted review
The Good Feet Store - Fort Wayne logo

Reply from The Good Feet Store - Fort Wayne

Hello HG, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and to help customers move toward living the life they love. Your kind words about Angel reflect exactly the type of care we strive to provide.

Rated 5 out of 5 stars

Angel helped me today to give my feet…

Angel helped me today to give my feet the support I need. Very helpful.

July 10, 2026
Unprompted review
The Good Feet Store - Fort Wayne logo

Reply from The Good Feet Store - Fort Wayne

Hello Carolyn, thank you for taking the time to recognize Angel. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Angel sees this.

Rated 5 out of 5 stars

Wade was great

Wade was very helpful and did a great job explaining each part.

July 10, 2026
Unprompted review
The Good Feet Store - Fort Wayne logo

Reply from The Good Feet Store - Fort Wayne

Hello Megan, we are so grateful you took the time to recognize Wade! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do.
Good Feet Arch Support Specialists like Wade are what make the difference between a product and a real solution. Thank you for sharing your experience!

Rated 5 out of 5 stars

Angel is AMAZING at the Good Feet Store!

Worked with Angel in FW, and learned so much about the technology and info on arch supports which made me see the value in what they do! Love it and will be going back 😊

July 7, 2026
Unprompted review
The Good Feet Store - Fort Wayne logo

Reply from The Good Feet Store - Fort Wayne

Hello Stefania, we are so grateful you took the time to recognize Angel! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do.
Good Feet Arch Support Specialists like Angel are what make the difference between a product and a real solution. Thank you for sharing your experience!

Rated 5 out of 5 stars

Working with Angel is amazing

Working with Angel is amazing! I recommend coming to him for any foot issues!!!

July 10, 2026
Unprompted review
The Good Feet Store - Fort Wayne logo

Reply from The Good Feet Store - Fort Wayne

Hello Sebastian, we are so grateful you took the time to recognize Angel! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do.
Good Feet Arch Support Specialists like Angel are what make the difference between a product and a real solution. Thank you for sharing your experience!

Rated 5 out of 5 stars

Very knowledgeable

Very knowledgeable, informative, helpful and kind

July 10, 2026
Unprompted review
The Good Feet Store - Fort Wayne logo

Reply from The Good Feet Store - Fort Wayne

Hello Yvonne, thank you for the wonderful review! Our goal is always to make sure you walk out feeling better than when you walked in. Glad our Fort Wayne team delivered that. Come back anytime.

Rated 5 out of 5 stars

Wade is very good at getting the best…

Wade is very good at getting the best fit to make my shoes feel good.I do a lot of walking on concrete.

July 10, 2026
Unprompted review
The Good Feet Store - Fort Wayne logo

Reply from The Good Feet Store - Fort Wayne

Hello Dale, we are so grateful you took the time to recognize Wade! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do.
Good Feet Arch Support Specialists like Wade are what make the difference between a product and a real solution. Thank you for sharing your experience!

Rated 5 out of 5 stars

Had an absolutely amazing experience…

Had an absolutely amazing experience with Robert as he worked with me to fit me for orthopedic inserts. He was both friendly and professional and was walking out of there feeling better than I had in years.

July 9, 2026
Unprompted review
The Good Feet Store - Fort Wayne logo

Reply from The Good Feet Store - Fort Wayne

Hello Bruce, thank you for taking the time to recognize Robert. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Robert sees this.

Rated 5 out of 5 stars

Quick caring service and the shoe…

Quick caring service and the shoe inserts have made my life so much better. Noore foot or lower back pain when I am on my feet for long hours.

July 9, 2026
Unprompted review
The Good Feet Store - Fort Wayne logo

Reply from The Good Feet Store - Fort Wayne

Hi Belinda, that’s exactly what we hoped you’d feel. When your feet are properly supported, everything up the chain, knees, hips, back, gets a chance to follow. That’s the whole idea. So glad you came in. We’re here whenever you need us.

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