Banner for The Good Feet Store - Lancaster

The Good Feet Store - Lancaster Reviews 

39
•
TrustScore 5 out of 5

4.8

1601 Manheim Pike, Suite 102, 17601 Lancaster, PA, US

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Jackson was very informative and thorough. He would pause and make sure you understood by asking relative questions to what information he went over. He would also take the time to explain the why beh... See more

Company replied

Rated 5 out of 5 stars

Jose was a great salesperson and treated us with much patience. He was knowledgeable about your product and explain clearly what we can expect the improvement to be.

Company replied

Rated 5 out of 5 stars

This was one wonderful visit with a knowledgeable and helpful staff! I walked in and Josh took me under his wing, discussed things about feet I didn’t know, scanned my feet, and explained why I am ex... See more

Company replied

Rated 5 out of 5 stars

Jose! Was amazing. He talked about the benefits of good feet on my body. He also talked about his experience and reasons he worked at good feet store. And that was followed by his passion for helpin... See more

Company replied


Company details

  1. Orthotics & Prosthetics Service
  2. also in
  3. Shoe Store

Written by the company

The Good Feet Store’s personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.

Good Feet Customer Satisfaction Policy

90-day Customer Satisfaction Policy

Starting July 1 - The Good Feet Store now backs every purchase with a 90-day Customer Satisfaction Policy. Come in, get fitted, follow the process - and if you're not satisfied, we'll make it right. Visit us or read the full policy at: https://www.goodfeet.com/our-goodfeet-promise

Contact info

  • 1601 Manheim Pike, Suite 102, 17601, Lancaster, PA, United States

  • 7178445505

4.8

Excellent

TrustScore 5 out of 5

39 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(39)

1,647 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

Great experience, very knowledgeable

July 31, 2026
Unprompted review
The Good Feet Store - Lancaster logo

Reply from The Good Feet Store - Lancaster

Hello Bob! Seeing your 5-star review makes us all smile. It's our goal to provide a great experience, and we're happy to know we hit the mark for you. Your trust and feedback mean the world to us. Thank you for choosing The Good Feet Store!

Rated 5 out of 5 stars

Danelle answered all questions I had

Danelle answered all questions I had. She explained the system and how the supports work. I’ve had foot pain for years and hope this will be the solution.

July 28, 2026
Unprompted review
The Good Feet Store - Lancaster logo

Reply from The Good Feet Store - Lancaster

Hi Terri F, big thanks for shouting out Danelle. We're lucky to have people like her focused on making your experience the best it can be. We really value your feedback. Thank you for putting your trust in The Good Feet Store!

Rated 5 out of 5 stars

Josh explained everything so easy so i…

Josh explained everything so easy so i could understand things better he was kind and friendly and helpful.

July 27, 2026
Unprompted review
The Good Feet Store - Lancaster logo

Reply from The Good Feet Store - Lancaster

Hi Kandy Shainline, thank you so much for your review. It’s team members like Josh that make The Good Feet Store what it is. Your feedback really matters to us.

Rated 5 out of 5 stars

Danielle was great!

Danielle was amazing. Very informative and completely explained everything.

July 24, 2026
Unprompted review
The Good Feet Store - Lancaster logo

Reply from The Good Feet Store - Lancaster

Hi Tracey, thank you so much for your review. It’s team members like Tracey that make The Good Feet Store what it is. Your feedback really matters to us.

Rated 5 out of 5 stars

Staff was knowledgeable and friendly

Danielle was very nice and knowledgeable. Good experience overall

July 25, 2026
Unprompted review
The Good Feet Store - Lancaster logo

Reply from The Good Feet Store - Lancaster

Hi Sharon Hauck, thank you so much for your review. It’s team members like Danielle that make The Good Feet Store what it is. Your feedback really matters to us.

Rated 5 out of 5 stars

Love the people

Love the people, service was great.

July 24, 2026
Unprompted review
The Good Feet Store - Lancaster logo

Reply from The Good Feet Store - Lancaster

Hello Kevin, this made our team’s day; thank you. Every fitting matters to us, and we’re really glad this one landed right. Come back anytime.

Rated 5 out of 5 stars

It was great.

July 22, 2026
Unprompted review
The Good Feet Store - Lancaster logo

Reply from The Good Feet Store - Lancaster

Hi Ann, really glad you came in. Hope you’re already feeling the difference. See you next time.

Rated 5 out of 5 stars

Explained everything very well.

July 19, 2026
Unprompted review
The Good Feet Store - Lancaster logo

Reply from The Good Feet Store - Lancaster

Hello, this made our team’s day; thank you. Every fitting matters to us, and we’re really glad this one landed right. Come back anytime.

Rated 5 out of 5 stars

Lancaster Good Feet Store Helpful

Zach was incredibly helpful about the correction process and I appreciate his hospitality and ability to accommodate my needs during my visit. He provided a friendly and informative experience and I feel confident about my medical purchase moving forward.

July 19, 2026
Unprompted review
The Good Feet Store - Lancaster logo

Reply from The Good Feet Store - Lancaster

Hello Megan, we are so grateful you took the time to recognize Zach! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do.
Good Feet Arch Support Specialists like Zach are what make the difference between a product and a real solution. Thank you for sharing your experience!

Rated 5 out of 5 stars

Zach was very helpful and explained…

Zach was very helpful and explained everything so I could understand.

July 18, 2026
Unprompted review
The Good Feet Store - Lancaster logo

Reply from The Good Feet Store - Lancaster

Hello Dan, thank you for taking the time to recognize Zach. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Zach sees this.

Rated 5 out of 5 stars

Jose was very helpful finding a…

Jose was very helpful finding a solution for my heal pain. Looking forward to living a better lifestyle.

July 18, 2026
Unprompted review
The Good Feet Store - Lancaster logo

Reply from The Good Feet Store - Lancaster

Hello George, thank you for taking the time to recognize Jose. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Jose sees this.

Rated 5 out of 5 stars

I was a walk in and they greeted me and…

I was a walk in and they greeted me and was a good experience

July 17, 2026
Unprompted review
The Good Feet Store - Lancaster logo

Reply from The Good Feet Store - Lancaster

Hi Kimberly, really glad you came in. Hope you’re already feeling the difference. See you next time.

Rated 5 out of 5 stars

Jackson was a great salesman and really…

Jackson was a great salesman and really knows what he is selling. Explains everything in detail.

July 16, 2026
Unprompted review
The Good Feet Store - Lancaster logo

Reply from The Good Feet Store - Lancaster

Hello Linda, we are so grateful you took the time to recognize Jackson! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do.
Good Feet Arch Support Specialists like Jackson are what make the difference between a product and a real solution. Thank you for sharing your experience!

Rated 5 out of 5 stars

Individual attention to our needs.

Individual attention to our needs.

July 13, 2026
Unprompted review
The Good Feet Store - Lancaster logo

Reply from The Good Feet Store - Lancaster

Hello Andrea, this made our team’s day; thank you! At The Good Feet Store, every fitting is personal and every step forward matters. Really glad we got to be part of yours.

Rated 5 out of 5 stars

Danielle was very informative and…

Danielle was very informative and helped me out 100%. She was great!

July 12, 2026
Unprompted review
The Good Feet Store - Lancaster logo

Reply from The Good Feet Store - Lancaster

Hello Neal, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and to help customers move toward living the life they love. Your kind words about Danielle reflect exactly the type of care we strive to provide.

Rated 5 out of 5 stars

Zach was very kind and knowledgeable.

Zach was very kind and knowledgeable.

July 11, 2026
Unprompted review
The Good Feet Store - Lancaster logo

Reply from The Good Feet Store - Lancaster

Hello Melissa, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and
to help customers move toward living the life they love. Your kind words about Zach reflect exactly the type of care we strive to provide.

Rated 5 out of 5 stars

My first experience

Josh was super helpful and immediately started getting to know me as we did scans and review. He's an amazing guy and an incredible worker with lots of heart and humor!

July 9, 2026
Unprompted review
The Good Feet Store - Lancaster logo

Reply from The Good Feet Store - Lancaster

Hello Molli, thank you for taking the time to recognize Josh. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Josh sees this.

Rated 5 out of 5 stars

She took the time to answer all of our…

She took the time to answer all of our questions. there was no pressure for sales.Just honest answers. took time to explain and revisit concerns we had.

July 9, 2026
Unprompted review
The Good Feet Store - Lancaster logo

Reply from The Good Feet Store - Lancaster

Hi Shannon, really glad you came in. Hope you’re already feeling the difference. See you next time.

Rated 5 out of 5 stars

Instant relief

Very informative, answered all our questions. No high pressure to purchase anything. Friendly and helpful all around. Instant relief!
Thanks Jackson!

July 7, 2026
Unprompted review
The Good Feet Store - Lancaster logo

Reply from The Good Feet Store - Lancaster

Hello there, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and to help customers move toward living the life they love. Your kind words about Jackson reflect exactly the type of care we strive to provide.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look