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The Good Feet Store - Mission Valley Reviews 

36
•
TrustScore 4.5 out of 5

4.7

5694 Mission Center Rd, Ste 603, 92108 San Diego, CA, US

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Rated 5 out of 5 stars

Our family has visited The Good Feet Store on several occasions and the team has always welcome us warmly, especially Aidan. His knowledge and passion about their products eliminate any doubts we’ve h... See more

Company replied

Rated 5 out of 5 stars

Thomas was knowledgeable and explained everything. I bought good feet many years ago and started wearing them again but wasn’t wearing they correctly. After leaving the store with my maintainer and ne... See more

Company replied

Rated 4 out of 5 stars

I am a returning customer to The Good Feet after 10 years. My information was not in file as i was told it would be the first time i went in. My customer service experience with Thomas was wonderful,... See more

Company replied

Rated 5 out of 5 stars

I have been a customer for over 9 years at this store and appreciate the professionalism and courtesy of the employees. Thomas assisted me recently as I traded in my used orthotics for new ones... See more

Company replied


Company details

  1. Orthotics & Prosthetics Service
  2. also in
  3. Shoe Store

Written by the company

The Good Feet Store’s personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.

Good Feet Customer Satisfaction Policy

90-day Customer Satisfaction Policy

Starting July 1 - The Good Feet Store now backs every purchase with a 90-day Customer Satisfaction Policy. Come in, get fitted, follow the process - and if you're not satisfied, we'll make it right. Visit us or read the full policy at: https://www.goodfeet.com/our-goodfeet-promise

Contact info

  • 5694 Mission Center Rd, Ste 603, 92108, San Diego, CA, United States

  • 6192780815

4.7

Excellent

TrustScore 4.5 out of 5

36 reviews

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4.7

All reviews

(36)

1,647 reviews in the last 12 months

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Rated 5 out of 5 stars

Trust them. Been using them since 1999

I bought my first pair of the "classic" permanent arch supports in 1999. I had been going to a pediatrist for a long time. He had told me I need surgery to correct my feet. The arch supports from Good Feet were $300 back then and had a 20 year guarantee.
They hurt at first. Of course they hurt, because they're reshaping and aligning the bones in your foot. It's like wearing braces on your teeth. They're gonna hurt at first! After about 3 weeks, I noticed a huge change. A month later I didn't even notice they were there. I lost one of my inserts in 2007 and decided to just throw out the other because my feet had already transformed. By 2013, I needed them again and bought knock offs. They didn't really work. In 2022 I walked into the Good Feet Store in Mission Valley wanting to replace just the classic arch supports only to be greeted by a salesman that was only half paying attention and wanted to sell us a $1200 system. You don't need the system. All you need are the classics. I left without buying the classics or the system because of how I was treated. Flash forward to 2026 when now I have Plantars Fasciitis and a bone spur affecting the tendon in my left heal. My new pediatrist said I needed a shot from the top of the foot. So I got it. It didn't work. The pain got worse and so did my limp. My new doctor said NOT to get arch supports from the Good Feet Store. Well, after his care failed and I was in painful desperation, I finally went back to the Good Feet Store. I paid $600-ish dollars for the Classic Fit arch supports. It's been 3 weeks. Like before, it hurt to start using them. But now the pain and suffering has almost completely reversed. Don't spend time and money on other things, when these will transform your feet!

September 13, 2026
Unprompted review
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Reply from The Good Feet Store - Mission Valley

Hi Michelle, this is exactly why we do what we do. Pain has a way of taking things from you and getting that back is the whole point. Really glad you’re feeling it. We’re here.

Rated 5 out of 5 stars

Eva was wonderful to talk to and very…

Eva was wonderful to talk to and very knowledgeable about the products. I learned a lot about my feet and potential ways to improve how they feel.

September 11, 2026
Unprompted review
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Reply from The Good Feet Store - Mission Valley

Hello Drew, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and to help customers move toward living the life they love. Your kind words about Eva reflect exactly the type of care we strive to provide.

Rated 5 out of 5 stars

Thomas was awesome

Thomas was awesome! Very knowledgeable and was a great help getting my inserts. Thank you!

September 5, 2026
Unprompted review
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Reply from The Good Feet Store - Mission Valley

Hello Hillary, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and to help customers move toward living the life they love. Your kind words about Thomas reflect exactly the type of care we strive to provide.

Rated 5 out of 5 stars

eva was so great and helpfully 10/10

August 30, 2026
Unprompted review
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Reply from The Good Feet Store - Mission Valley

Hello William, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and to help customers move toward living the life they love. Your kind words about Eva reflect exactly the type of care we strive to provide.

Rated 5 out of 5 stars

I have been a customer for over 9 years…

I have been a customer for over 9 years at this store and appreciate the professionalism and courtesy of the employees.

Thomas assisted me recently as I traded in my used orthotics for new ones and purchased new shoes.

E Arens

August 23, 2026
Unprompted review
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Reply from The Good Feet Store - Mission Valley

Hi there, we are so pleased to hear that your Good Feet arch supports are delivering the results they’re designed to provide! For more than 30 years, The Good Feet Store has been dedicated to improving quality of life for people experiencing foot-related pain. For many, simply being out of pain is the goal; for others, it’s getting back to the life they love. That’s exactly what we’re here for.

Rated 5 out of 5 stars

Thomas was knowledgeable and explained…

Thomas was knowledgeable and explained everything. I bought good feet many years ago and started wearing them again but wasn’t wearing they correctly. After leaving the store with my maintainer and new Brooks shoes my feet feel wonderf

August 22, 2026
Unprompted review
The Good Feet Store - Mission Valley logo

Reply from The Good Feet Store - Mission Valley

Hello Anna, we are so grateful you took the time to recognize Thomas! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Thomas are what make the difference between a product and a real solution. Thank you for sharing your experience!

Rated 5 out of 5 stars

Our family has visited The Good Feet…

Our family has visited The Good Feet Store on several occasions and the team has always welcome us warmly, especially Aidan. His knowledge and passion about their products eliminate any doubts we’ve had. We’ve seen the impact the arch supports have on our lives and I can’t thank this team enough.

July 4, 2026
Unprompted review
The Good Feet Store - Mission Valley logo

Reply from The Good Feet Store - Mission Valley

Hello Jason, we are so grateful you took the time to recognize Aidan! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Aidan are what make the difference between a product and a real solution. Thank you for sharing your experience!

Rated 4 out of 5 stars

I am a returning customer to The Good…

I am a returning customer to The Good Feet after 10 years. My information was not in file as i was told it would be the first time i went in. My customer service experience with Thomas was wonderful, he was very helpful and knowledgeable of all the products offered. He gave us top notch sevice.

August 1, 2026
Unprompted review
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Reply from The Good Feet Store - Mission Valley

Hello K Lopez, we are so grateful you took the time to recognize Thomas! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do.
Good Feet Arch Support Specialists like Thomas are what make the difference between a product and a real solution. Thank you for sharing your experience!

Rated 5 out of 5 stars

About ana

Ana was an amazing help and answered all the questions i had. Had an amazing experience

August 4, 2026
Unprompted review
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Reply from The Good Feet Store - Mission Valley

Hi Enrique Idk, thank you so much for your review. It’s team members like Ana who make The Good Feet Store what it is. Your feedback really matters to us.

Rated 5 out of 5 stars

I had a great experience with Ana

I had a great experience with Ana. She was able to explain why my feet hurt and the benefit I would receive from wearing the correct insoles. She also gave me the peace of mind regarding lifetime replacement for my new insoles. Also the fact that she speaks Spanish for me is a plus. Felt right at home !

August 1, 2026
Unprompted review
The Good Feet Store - Mission Valley logo

Reply from The Good Feet Store - Mission Valley

Hello Marisol, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and to help customers move toward living the life they love. Your kind words about Ana reflect exactly the type of care we strive to provide.

Rated 5 out of 5 stars

It works!!

He was very nice and instructional. He gave me lots of options and now my feet feel great. Thomas was great.

July 8, 2026
Unprompted review
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Reply from The Good Feet Store - Mission Valley

Hello Adam, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and to help customers move toward living the life they love. Your kind words about Thomas reflect exactly the type of care we strive to provide.

Rated 5 out of 5 stars

Thomas was very professional!

Thomas was very professional!
He know his product! I havebeen a customer for years!

Thank you!

July 29, 2026
Unprompted review
The Good Feet Store - Mission Valley logo

Reply from The Good Feet Store - Mission Valley

Hello Debbie, reviews like yours remind us why we love what we do. It’s not just about arch supports; it’s about helping you get back to the activities and moments that matter most. That’s the whole point. And thank you for taking the time to recognize Thomas. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Thomas sees this.

Rated 5 out of 5 stars

Walk in client with Aidan

Had a session with Aidan. He was very personable, professional, and knowledgeable. He identified my issue quickly and resolved my foot and leg issues I’ve been dealing with for years on the spot. I will absolutely be recommending the good feet store to friends and colleagues. 10 out of 10 experience.

July 29, 2026
Unprompted review
The Good Feet Store - Mission Valley logo

Reply from The Good Feet Store - Mission Valley

Hello Nicholas, we are so grateful you took the time to recognize Aidan! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do.
Good Feet Arch Support Specialists like Aidan are what make the difference between a product and a real solution. Thank you for sharing your experience!

Rated 5 out of 5 stars

My feet were hurting…

My feet were hurting so I thought I needed a new insert but turns out I needed another size insert. Ana was able to scan my foot and get me the correct size insert. I instantly felt the difference and appreciated her taking the time to help me out.

July 29, 2026
Unprompted review
The Good Feet Store - Mission Valley logo

Reply from The Good Feet Store - Mission Valley

Hello Santo, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and to help customers move toward living the life they love. Your kind words about Ana reflect exactly the type of care we strive to provide

Rated 5 out of 5 stars

Ana good seller

Ana was so good! She was very helpful and explained the process for each template really well, providing support throughout the entire process.

July 28, 2026
Unprompted review
The Good Feet Store - Mission Valley logo

Reply from The Good Feet Store - Mission Valley

Hello Ofelia, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and
to help customers move toward living the life they love. Your kind words about Ana reflect exactly the type of care we strive to provide.

Rated 5 out of 5 stars

Everything!!!!!

July 26, 2026
Unprompted review
The Good Feet Store - Mission Valley logo

Reply from The Good Feet Store - Mission Valley

Hi Edgar Castillo, really glad you came in. Hope you’re already feeling the difference. See you next time.

Rated 5 out of 5 stars

Thomas was very helpful

Thomas was very helpful. We walked in without an appointment, were helped and checked out within 30 minutes. We had a great experience.

July 25, 2026
Unprompted review
The Good Feet Store - Mission Valley logo

Reply from The Good Feet Store - Mission Valley

Hello Claire! Seeing your 5-star review makes us all smile. It's our goal to provide a great experience, and we're happy to know we hit the mark for you. Your trust and feedback mean the world to us. Thank you for choosing The Good Feet Store!

Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing! She explained everything so well that I wanted to get mine tested. Eva is extremely knowledgeable, engaging and helpful. We are thankful that we met you!

July 24, 2026
Unprompted review
The Good Feet Store - Mission Valley logo

Reply from The Good Feet Store - Mission Valley

Hi Kahadijah, thank you so much for your review. It’s team members like Eva that make The Good Feet Store what it is. Your feedback really matters to us.

Rated 5 out of 5 stars

My sales rep was wonderful!

My sales rep, Eva, was knowledgeable and friendly. Just as importantly, she put absolutely no pressure on me to buy anything today. My info is in the Good Feet system and I'm free to utilize it when I'm ready.

July 23, 2026
Unprompted review
The Good Feet Store - Mission Valley logo

Reply from The Good Feet Store - Mission Valley

Hello Karen, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and to help customers move toward living the life they love. Your kind words about Eva reflect exactly the type of care we strive to provide.

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