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The Good Feet Store - Natick Reviews 

7
TrustScore 4.5 out of 5

4.3

1292 Worcester Street, 1760 Natick, MA, US


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See what reviewers are saying

Rated 5 out of 5 stars

Karen was very helpful. I had purchased a set of goodfeet supports last year- they helpes a lot with my plantar fasciitis, & I needed new set of the Hugs. She helped remind me of how to use the set.... See more

Company replied

Rated 5 out of 5 stars

Karen and Miranda , I had a great visit today I know I needed an update and they fell amazing. The great customer service I received every time I come to this location is outstanding. Thank you ladie... See more

Company replied

Rated 5 out of 5 stars

Very professional and informative. Josh was great to work with!! Looking forward to my new supports and no pain!!

Company replied

Rated 5 out of 5 stars

Been wearing these supports for more than thirty years and are an awesome product. Service at the store is attentive and detailed. IF YOUR FEET HURT, GO TO THE GOOD FEET STORE!

Company replied


Company details

  1. Orthotics & Prosthetics Service
  2. Shoe Store

Written by the company

The Good Feet Store’s personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.

Good Feet Customer Satisfaction Policy

90-day Customer Satisfaction Policy

Starting July 1 - The Good Feet Store now backs every purchase with a 90-day Customer Satisfaction Policy. Come in, get fitted, follow the process - and if you're not satisfied, we'll make it right. Visit us or read the full policy at: https://www.goodfeet.com/our-goodfeet-promise

Contact info

  • 1292 Worcester Street, 1760, Natick, MA, United States

  • 5084991802

4.3

Excellent

TrustScore 4.5 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

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4.3

All reviews

(7)

499 reviews in the last 12 months

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Rated 5 out of 5 stars

Josh was very knowledgeable and…

Josh was very knowledgeable and explained everything wonderfully!

July 14, 2026
Unprompted review
The Good Feet Store - Natick logo

Reply from The Good Feet Store - Natick

Thank you for the five star review, Julie! We're so happy to hear that you had such a great experience with Josh and that everything was explained to you so thoroughly!

Rated 5 out of 5 stars

Friendly very knowledgeable

Friendly very knowledgeable

July 14, 2026
Unprompted review
The Good Feet Store - Natick logo

Reply from The Good Feet Store - Natick

Thank you for the five star review, John! We're so happy to hear that you had such a friendly, great experience!

Rated 5 out of 5 stars

Very professional and informative

Very professional and informative. Josh was great to work with!! Looking forward to my new supports and no pain!!

July 12, 2026
Unprompted review
The Good Feet Store - Natick logo

Reply from The Good Feet Store - Natick

Thank you for sharing your professional and informative experience with us, Lisa! We're also looking forward to you feeling pain relief!

Rated 5 out of 5 stars

Karen was very helpful

Karen was very helpful. I had purchased a set of goodfeet supports last year- they helpes a lot with my plantar fasciitis, & I needed new set of the Hugs. She helped remind me of how to use the set.

July 12, 2026
Unprompted review
The Good Feet Store - Natick logo

Reply from The Good Feet Store - Natick

The lifetime warranty is such a huge benefit to our guests, Debbie, and we're so happy to hear that you're using this feature to keep your feet feeling continued pain relief!

Rated 5 out of 5 stars

Every part of this experience was…

Every part of this experience was amazing.

July 11, 2026
Unprompted review
The Good Feet Store - Natick logo

Reply from The Good Feet Store - Natick

Hello Stephanie, this made our Natick team’s day; thank you! At The Good Feet Store, every fitting is personal and every step forward matters. Really glad we got to be part of yours.

Rated 5 out of 5 stars

Excellent product!

Been wearing these supports for more than thirty years and are an awesome product. Service at the store is attentive and detailed. IF YOUR FEET HURT, GO TO THE GOOD FEET STORE!

July 3, 2026
Unprompted review
The Good Feet Store - Natick logo

Reply from The Good Feet Store - Natick

Hello David, we are so pleased to hear that your Good Feet arch supports are delivering the results they’re designed to provide! For more than 30 years, The Good Feet Store has been dedicated to
improving quality of life for people experiencing foot-related pain. For many, simply being out of pain is the goal; for others, it’s getting back to the life they love. That’s exactly we're here for.

Rated 5 out of 5 stars

Karen and Miranda

Karen and Miranda , I had a great visit today I know I needed an update and they fell amazing. The great customer service I received every time I come to this location is outstanding. Thank you ladies

July 2, 2026
Unprompted review
The Good Feet Store - Natick logo

Reply from The Good Feet Store - Natick

Hello Paul, thank you for taking the time to recognize both Karen & Miranda. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Karen & Miranda sees this.

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