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The Good Feet Store - Orland Park Reviews 

13
TrustScore 4.5 out of 5

4.4

14936 S LaGrange Road, 60462 Orland Park, IL, US


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Rated 5 out of 5 stars

Super helpful! Made the experience educational. Made me take laps in the store and made me understand why was my feet feeling the way it does. Highly recommend! Especially if you have plantar fasciiti... See more

Company replied

Rated 5 out of 5 stars

I went into The Good Feet Store not knowing what to expect. Shaun, in the Orland Park store, explained the whole process and worked with my impossible toe! He was able to give me inserts that actually... See more

Company replied

Rated 5 out of 5 stars

I had my orthodics reexamined today due to my recent hip replacement surgery changing my gait. I had been experiencing pain on my right foot. I’m pleased to have bought my orthodics at the Good Feet... See more

Company replied

Rated 4 out of 5 stars

Excellent service. Very knowledgeable and I felt a difference while walking in store. The experience felt a bit sales-y than caring but this was needed as my foot pain was getting unbearable. The pric... See more

Company replied


Company details

  1. #1 of 2 best companies in Orthotics & Prosthetics Service
  2. #11 of 70 best companies in Shoe Store

Written by the company

The Good Feet Store’s personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.

Good Feet Customer Satisfaction Policy

90-day Customer Satisfaction Policy

Starting July 1 - The Good Feet Store now backs every purchase with a 90-day Customer Satisfaction Policy. Come in, get fitted, follow the process - and if you're not satisfied, we'll make it right. Visit us or read the full policy at: https://www.goodfeet.com/our-goodfeet-promise

Contact info

  • 14936 S LaGrange Road, 60462, Orland Park, IL, United States

  • 7086689908

4.4

Excellent

TrustScore 4.5 out of 5

13 reviews

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4.4

All reviews

(13)

1,109 reviews in the last 12 months

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Rated 5 out of 5 stars

Very helpful

Very helpful. Explained the process. Listened & answered questions.

August 1, 2026
Unprompted review
The Good Feet Store - Orland Park logo

Reply from The Good Feet Store - Orland Park

Thank you, Dawn! We're happy to hear that our team was helpful, took the time to explain the process, and answered all of your questions. We appreciate your support and kind words!

Rated 5 out of 5 stars

Super helpful

Super helpful! Made the experience educational. Made me take laps in the store and made me understand why was my feet feeling the way it does. Highly recommend! Especially if you have plantar fasciitis. Thank you!

July 31, 2026
Unprompted review
The Good Feet Store - Orland Park logo

Reply from The Good Feet Store - Orland Park

Thank you, Bernadette, for your wonderful review! We're so glad to hear that your visit was both helpful and educational. Taking the time to explain what's causing discomfort and helping our customers understand how proper support can make a difference is an important part of what we do. It's great to know the experience gave you valuable insight into your foot health, and we truly appreciate your recommendation, especially for others dealing with plantar fasciitis. Thank you for choosing The Good Feet Store!

Rated 5 out of 5 stars

Great service extremely quick process

Extremely; quick process and provided instant results and i walked out with my custom fit inserts and a care plan for my feet moving forward

August 1, 2026
Unprompted review
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Reply from The Good Feet Store - Orland Park

Thank you, Daniel, for your great review! We're thrilled to hear that you had such a quick and positive experience. It's wonderful to know you found immediate results and left with custom-fitted inserts along with a plan to support your foot health moving forward. We appreciate your trust in us and look forward to being part of your journey to greater comfort and mobility. Thank you for choosing The Good Feet Store!

Rated 5 out of 5 stars

Shawn from Orland Park

Shawn from Orland Park was very informative and friendly. He worked with me until I got a good fit for the issue I was having with my foot.

July 31, 2026
Unprompted review
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Reply from The Good Feet Store - Orland Park

Thank you, Sa, for your kind review! We're so glad to hear that Shawn provided an informative and friendly experience. Taking the time to listen, understand each customer's needs, and work toward the right fit is what we strive for every day. We appreciate your trust in us and are happy Shawn was able to help you find a solution for your foot concerns. Thank you for choosing The Good Feet Store!

Rated 5 out of 5 stars

The professionalism and detailed…

The professionalism and detailed explanation was fantastic. Shaun was fantastic.

July 31, 2026
Unprompted review
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Reply from The Good Feet Store - Orland Park

Thank you for your review! We're thrilled to hear that Shaun was fantastic and that you appreciated his professionalism and detailed explanations. We appreciate your support and look forward to helping you again in the future!

Rated 5 out of 5 stars

I had my orthodics reexamined today due…

I had my orthodics reexamined today due to my recent hip replacement surgery changing my gait. I had been experiencing pain on my right foot. I’m pleased to have bought my orthodics at the Good Feet Store. Great service!

July 30, 2026
Unprompted review
The Good Feet Store - Orland Park logo

Reply from The Good Feet Store - Orland Park

Thank you, Carmen! We're happy to hear that our team was able to reassess your orthotics and help address the foot pain you experienced after your hip replacement surgery. We appreciate your kind words and are grateful you chose The Good Feet Store. Wishing you continued comfort and success in your recovery!

Rated 5 out of 5 stars

Great experience

I went into The Good Feet Store not knowing what to expect. Shaun, in the Orland Park store, explained the whole process and worked with my impossible toe! He was able to give me inserts that actually made my feet feel good! He explained how the system worked and I was comfortable leaving with my new inserts! Great experience!

July 29, 2026
Unprompted review
The Good Feet Store - Orland Park logo

Reply from The Good Feet Store - Orland Park

Thank you, Cathy, for taking the time to share your experience!

We're delighted to hear that Shaun provided such thorough guidance and helped you find inserts that made your feet feel better. Every customer's needs are unique, and it's wonderful to know he took the time to explain the process, address your concerns, and work with your "impossible toe" to find a comfortable solution.

Providing personalized service and ensuring our customers understand how the system works are important parts of the experience we strive to deliver. We'll be sure to share your kind words with Shaun and the Orland Park team.

Thank you for choosing The Good Feet Store. We appreciate your trust and look forward to supporting you on your wellness journey!

Rated 5 out of 5 stars

Shaun was excellent

Shaun was excellent. Very thorough. Explained everything and answered all my questions and concerns.

July 23, 2026
Unprompted review
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Reply from The Good Feet Store - Orland Park

Hello Paul, thank you for taking the time to recognize Shaun. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Shaun sees this.

Rated 5 out of 5 stars

Shaun knew exactly what i needed

Shaun knew exactly what i needed, definitely an expert... i walked out feeling amazing... i enjoy people who know what they're doing not just tryin to sell you...

July 18, 2026
Unprompted review
The Good Feet Store - Orland Park logo

Reply from The Good Feet Store - Orland Park

Hello Debra, we are so grateful you took the time to recognize Shaun! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do.
Good Feet Arch Support Specialists like Shaun are what make the difference between a product and a real solution. Thank you for sharing your experience!

Rated 5 out of 5 stars

My tech was knowledgeable but kind and…

My tech was knowledgeable but kind and explained things thoroughly. I would recommend Shaun to anyone with foot issues.

July 17, 2026
Unprompted review
The Good Feet Store - Orland Park logo

Reply from The Good Feet Store - Orland Park

Thank you, Barb, for your thoughtful review! We're delighted to hear that Shaun was both knowledgeable and kind, and that he took the time to explain everything thoroughly. Helping our customers understand their options and feel confident in their care is very important to us. We truly appreciate your recommendation and your trust in The Good Feet Store. We'll be sure to share your kind words with Shaun. Thank you for choosing us!

Rated 5 out of 5 stars

Relief coming my way

I was very pleased with the service and demonstration I was provided today. I ended up purchasing the good feet supports . My brother recommended I go in for a consult. I am excited to see the results and look forward to pain free feet!

July 17, 2026
Unprompted review
The Good Feet Store - Orland Park logo

Reply from The Good Feet Store - Orland Park

Thank you, Katie, for your wonderful review! We're so glad to hear that you were pleased with the service and demonstration you received. It's especially meaningful that your brother recommended us, and we're grateful you chose to come in for a consultation. We're excited for you as you begin your journey with your Good Feet supports and hope they help you achieve the comfort and relief you're looking for. Thank you for your trust, and we look forward to hearing about your progress!

Rated 4 out of 5 stars

Excellent service

Excellent service. Very knowledgeable and I felt a difference while walking in store. The experience felt a bit sales-y than caring but this was needed as my foot pain was getting unbearable. The price threw me but I’m hoping it works in the long run

July 8, 2026
Unprompted review
The Good Feet Store - Orland Park logo

Reply from The Good Feet Store - Orland Park

Hello Nicole, we really appreciate your candid feedback. When you consider that most over-the-counter insoles need replacing every few months and still don’t address alignment, our system is designed to be a more effective, long-term investment in how you feel every single day. Add a limited lifetime warranty, and we believe it’s value that speaks for itself. Thank you for choosing The Good Feet Store!

Rated 5 out of 5 stars

The entire process was very streamlined…

The entire process was very streamlined and easy. The gentleman who helped me was thorough and quite knowledgeable. I highly recommend.

July 3, 2026
Unprompted review
The Good Feet Store - Orland Park logo

Reply from The Good Feet Store - Orland Park

Hi Denise, thank you for the wonderful review! Our goal is always to make sure you walk out feeling better than when you walked in. Glad our Orland Park team delivered that. Come back anytime.

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