Francisco has a great sense of humor and made my mom feel at ease. He was concerned for her balance and explained things well. It was a relaxing and informative experience.
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Francisco was so incredibly personable, knowledgeable, and helpful. The experience in store was better than I could have ever expected. If you’re considering getting some insight into wearing the... See more
Company replied
Fantastic experience. Francisco was awesome and very knowledgeable. We will be back for my feet next. Thank you
Company replied
Lydia was wonderful! So helpful & like a teacher that she is! A great girl! Marilyn
Company replied
Company details
Written by the company
The Good Feet Store’s personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.
Good Feet Customer Satisfaction Policy
90-day Customer Satisfaction Policy
Starting July 1 - The Good Feet Store now backs every purchase with a 90-day Customer Satisfaction Policy. Come in, get fitted, follow the process - and if you're not satisfied, we'll make it right. Visit us or read the full policy at: https://www.goodfeet.com/our-goodfeet-promise
Contact info
4630 Commercial Drive, Unit 2, 13413, New Hartford, NY, United States
- 3159993910
4.3
Excellent
8 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Francisco has a great sense of humor…
Francisco has a great sense of humor and made my mom feel at ease. He was concerned for her balance and explained things well. It was a relaxing and informative experience.
July 16, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Fantastic experience
Fantastic experience. Francisco was awesome and very knowledgeable. We will be back for my feet next. Thank you
July 13, 2026
Unprompted review
Reply from The Good Feet Store - Utica
So thrilled to hear that you had such a fantastic experience, Leta! And yes, book your appointment to come back in for yourself so that you can start feeling pain relief, too!
Fixed a problem I've had with the…
Fixed a problem I've had with the orthotics. Thank you Francisco
July 13, 2026
Unprompted review
Reply from The Good Feet Store - Utica
Thank you for the five star review, Betsy! We're so happy to hear that you had such a great experience swapping out your othotics for a better fit. That lifetime warranty is a huge benefit to our guests.
Francisco was so incredibly personable
Francisco was so incredibly personable, knowledgeable, and helpful. The experience in store was better than I could have ever expected.
If you’re considering getting some insight into wearing the right shoes and getting arch supports - Francisco is your man.
July 11, 2026
Unprompted review
Reply from The Good Feet Store - Utica
We LOVE hearing that your experience in the store was so much better than expected, Adam! Welcome to The Good Feet family!
Francisco was awesome
Francisco was awesome, very professional and courteous. Extremely knowledgeable.
July 10, 2026
Unprompted review
Reply from The Good Feet Store - Utica
Thank you for the five star review, Patrick! So happy to hear that you had such a great experience!
Lydia was wonderful
Lydia was wonderful! So helpful & like a teacher that she is! A great girl! Marilyn
July 9, 2026
Unprompted review
Reply from The Good Feet Store - Utica
Thank you for sharing this wonderful feedback with us, Marilyn! Welcome to The Good Feet family!
Reply from The Good Feet Store - Utica
Thank you for the five star review, James! So happy to hear that you had such a great experience!
Francisco was very informative and…
Francisco was very informative and knowledgeable
July 7, 2026
Unprompted review
Reply from The Good Feet Store - Utica
Thank you for the five star review, Jordan! We're so happy to hear that you've had such an informative, great experience!
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