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Rated 1 out of 5 stars

Just as everyone else has said I placed an order and now several months later have not received anything. I managed to get into contact with them at some point in March and they said they were having... See more

Rated 3 out of 5 stars

First off I was very disappointed in the shipping, the box was very beaten up and disfigure with an opening where the packing tape had failed. The product, the chips them selves were pretty good excep... See more

Company replied

Rated 5 out of 5 stars

I had inadvertently created two accounts, which customer service quickly took care of by merging them. I love this product-no sugar, no carbs, I can snack with no guilt. Every flavor I have tried is... See more

Rated 4 out of 5 stars

Only half of my order was initially shipped but the team was great about shipping the other half straight away, kudos to their customer service! Skins taste great -- really reminiscent of the fried fi... See more

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3.3

Average

TrustScore 3.5 out of 5

472 reviews

5-star
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Rated 5 out of 5 stars

My husband loves crispy salmon skin

My husband loves the skin on salmon..nice and crispy. So when I saw these I knew I had to get them for him. We had an issue with the delivery, but their customer service reached out to me and sent us more to make up for the delay.
My husband loves the sea salt ones. He even crumbles them on top of his salads. He says the lime and barbque ones are spicy, but tasty.

August 14, 2020
Unprompted review
Goodfish logo

Reply from Goodfish

Hi Ruth,

We are happy that your husband loves GoodFish and that we could have been oh help with your order.

Also, thank you for sharing your thoughts and your culinary tips, they are very much appreciated.

Best,

The GoodFish Team

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Rated 5 out of 5 stars

Very satisfying

Very satisfying. The portions seem small but are very satisfying.

August 13, 2020
Unprompted review
Goodfish logo

Reply from Goodfish

Hi CJ,

We are glad to hear that our chips could be of your liking. We will be taking your recommendation into account for future changes with the product.

Also, thank you very much for your reply, it motivates us to keep working hard!

Best,

The GoodFish Team.

Rated 5 out of 5 stars

Wonderful people to deal with

I have been experimenting with new keto foods and was eager to try these especially as I am a huge salmon lover. I tried the sea salt and the cranberry flavors but the "fishiness" was just too much for me. The crispiness was wonderful and I can imagine they would be great for lovers of the fish. So why the 5 star review? These are the nicest guys ever! Immediate refund, no hassles.

August 13, 2020
Unprompted review
Goodfish logo

Reply from Goodfish

Hi Barbara,

We are glad that we could help you with your order and we are sorry they weren't for you.

We really appreciate your honest feedback about the product, and your review!

Take care,

The GoodFish Team.

Rated 2 out of 5 stars

Not what I ordered

I ordered 8 bags of the sea salt salmon skins. The salmon skins were tasty, but I only received 5 bags of them and 3 bottles of supplements that I didn’t order.

August 13, 2020
Unprompted review
Goodfish logo

Reply from Goodfish

Hi Geraldine,

We are terribly sorry to hear about your experience, it's unacceptable and should've never happened.

Also, we wanted to thank you for letting us know about this issue, it allows us to attack the problem directly and resolve it right away.

We will be contacting you via email to make it right.

Take care,

The GoodFish Team

Rated 3 out of 5 stars

Just received my box of Goodfish skins

Just received my box of Goodfish skins. Got Chili Lime. Very fishy but I like that...after all it’s salmon skin! Love the flavor and crispy texture. Would be great as a garnish for a crab bisque or similar ocean fare creation. Definitely not much in the way of quantity per bag so be aware of that. Overall I would recommend.

August 12, 2020
Unprompted review
Goodfish logo

Reply from Goodfish

Hi Philip,

We would like to thank you for your honest feedback, all of your thoughts are very important to us and to the people reading these reviews. Also, we will be taking into account for future changes.

Again, thanks a lot for your review and for your recommendation.

Take care,

The GoodFish Team.

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Rated 1 out of 5 stars

Taste terrible and are expensive

August 12, 2020
Unprompted review
Goodfish logo

Reply from Goodfish

Hi David,

We are really sorry to hear that you didn't like our chips, and appreciate your feedback. It allows us to have a better understanding of our customers' point of view and we'll be taking it into consideration.

Thanks for your review and take care,

The GoodFish Team.

Rated 5 out of 5 stars

These are excellent

These are excellent. I’ve recently switched my diet . I won’t eat hardly anything I used too. I really missed chips. These are an excellent snack option with a great crunch! I don’t even really like Simon . I got the sea salt and spicy bbq. They are excellent. I don’t mind paying more for quality! Thanks!

August 12, 2020
Unprompted review
Rated 2 out of 5 stars

Paid extra for the 2-3 day shipping

Paid extra for the 2-3 day shipping. After checkout, the “may take longer due to COVID” msg appeared. Could’ve mentioned that before I paid extra. Still no product or eta.

August 11, 2020
Unprompted review
Goodfish logo

Reply from Goodfish

Hi Ryan,

We are sorry to hear there has been a delay with your shipment. We are aware of the difficulty of this situation, but we work hard to provide the best service.

We want to thank you for your feedback and we will be taking it into account, we are already making changes in these matters.

Best,

The GoodFish Team

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Rated 5 out of 5 stars

Great customer experience

This is more about the customer experience than the product. I private messaged them about returning some flavors I did not care for and they instantly refunded me and mentioned no product returns are required. I thought that was admirable and gave them 5 stars. We need more companies With customer service support like this one in the world. Thanks!

August 11, 2020
Unprompted review
Goodfish logo

Reply from Goodfish

Hi Aaron,

We are really sorry to hear your experience. We work hard in order to provide a super healthy snack and are constantly striving to improve.

We appreciate your honesty in your feedback.

Take care,

The GoodFish Team

Rated 2 out of 5 stars

They sounded really good...

They sounded really good so I wanted to try them and ordered the Sea Salt flavor. Opened the first bag and found that they are not as good as hoped. Gave the remaining bags away...

Update: Although I did not care for the product that I tried, I give this company top marks for integrity and customer support. Although I did not ask for a refund, as I knew the risk when I ordered, Goodfish saw my review and issued a credit on their own volition. I don't believe that there are many companies today that would do that.

August 11, 2020
Unprompted review
Goodfish logo

Reply from Goodfish

Hi Mark,

We are really sorry to hear that you didn't find the chips as you expected, we are working hard in order to provide a delicious and super healthy snack.

Also, we very much appreciate your feedback!

Take care,

The GoodFish Team

Rated 4 out of 5 stars

SalmonLoversOnly.com

A delicious, excellent alternative salty snack choice for a pseudo-paleo diet, exactly as described. Be warned however, if you are the sort of "salmon lover" who doesn't like intense fish flavors such as eel, bacalhau or urchin, or you discard the skin of every fish filet you eat, spoiler alert this product is not for you.

In all seriousness, the only reason this is not a 5-star review is that the shipping was delayed by nearly a month and communication from the Goodfish team was initially very slow. From reading a few other reviews I gather this is a common issue, though hopefully only a consequence of the pandemic. That said, they did eventually respond and sent an extra sample pack for the inconvenience. Both packages did arrive in the end, and halfway through my second sampler pack I can definitely say it was worth the wait. Perhaps a low-sodium variety would be nice as the high salt content is really the only thing keeping me from devouring them all in one sitting. Looking forward to the family size bag (fingers crossed) and I hope to see these on the shelves in grocery stores soon.

August 11, 2020
Unprompted review
Goodfish logo

Reply from Goodfish

Hi Cameron,

Thank you a lot for that extraordinary reply! We are glad to hear you like our product.

We will be taking your thoughts into consideration for future improvements, they are really helpful.

Thanks for your review.

Take care,

The GoodFish Team

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Rated 4 out of 5 stars

These are my favorite snacks

These are my favorite snacks. The chili lime is my favorite flavor. The only thing I would suggest is maybe increasing the amount per bag just slightly.

August 11, 2020
Unprompted review
Goodfish logo

Reply from Goodfish

Hi Jon,

We are very grateful for your feedback, we will be taking them into account for future changes!

Also, we are glad to hear you are a GoodFish fan, we work hard to provide delicious and healthy snacks.

Thanks a lot for your review and hope to see you soon.

Best,

The GoodFish Team

Rated 5 out of 5 stars

I had a question the problem was…

I had a question the problem was resolved very quickly .thank you

August 11, 2020
Unprompted review
Goodfish logo

Reply from Goodfish

Hi Osborne,

We are glad to hear your problem was resolved quickly. We are working really hard in order to provide a good customer service.

Thanks a lot for your reply!

Take care,

The GoodFish Team

Rated 5 out of 5 stars

Tastes Great

I enjoyed your product. I would Like to see a combo pack of sea salt and spicy BBQ good product

August 10, 2020
Unprompted review
Goodfish logo

Reply from Goodfish

Hi Ted,

We are happy to hear you enjoy our chips! That is what drives us keep working hard.

Also, we will be taking your recommendation into account for future improvements.

Thanks a lot for your reply.

Take care,

The GoodFish Team

Rated 3 out of 5 stars

Expected more

I don't think I'll order this product again. The flavor is nice, but there just isn't enough. The texture is too thin, and that lessens the flavor impact that I was expecting. Maybe if they add a little of the fish meat to this for more substance--I don't know--the flavor might stand out better. They're just too thin--making them almost like eating air, with some seasoning added. I wouldn't call it a bad product--it just needs to be better.

August 10, 2020
Unprompted review
Goodfish logo

Reply from Goodfish

Hi Lorraine,

We are sorry to hear your experience. We work hard to develop our products and are constantly striving to improve in making delicious snacks that are also super healthy.

Also, thank you for your feedback, it is very detailed. This allows us to keep improving! We'll be taking it into consideration.

Best,

The GoodFish Team

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Rated 4 out of 5 stars

Overall positive!

Overall, positive. Delicious product and nicely packed. However, the shipping was a bit slower than I anticipated. But, worth the wait!

August 9, 2020
Unprompted review
Goodfish logo

Reply from Goodfish

Hi George,

We are aware of the current pandemic situation, and we are working hard to offer a good service.

Thanks a lot for your feedback and for your review!

Take care,

The GoodFish Team

Rated 5 out of 5 stars

I didn’t realize how happy I could be

I didn’t realize how happy I could be. Before GoodFish, I suffered from bone-crushing depression. I couldn’t get out of my bed. And now I’m alive again. I walk down the street with the confidence of a male supermodel. Thank you to the marketing manager who saved my life with that Instagram ad. 10/10. Net promoter. Repeat buyer.

August 9, 2020
Unprompted review
Goodfish logo

Reply from Goodfish

Hi Joseph,

We are happy to hear that we could help you with your condition!

Thanks a lot for your feedback and hope you continue well.

Take care

The GoodFish Team

Rated 5 out of 5 stars

My wife is very happy

My wife is very happy, barbecue is great, chili lime good, and I thought cranberry awful but she liked.

August 9, 2020
Unprompted review
Goodfish logo

Reply from Goodfish

Hi Chantel,

We are glad to hear you and your wife are enjoying our product! Not everyone likes all flavours.

Thanks for sharing your thoughts and for the review.

Take care,

The GoodFish Team

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