Goodhub Reviews 

Good Hub are brilliantly helpful! Excellent customer service!

I have had the pleasure of directing fundraisers to GoodHub for some time now. The GoodHub platform is incredibly easy to use, especially for those less technologically inclined. I have also found that the GoodHub customer service is incredibly communicative and they have been so quick to resolve any problems we have had. I cannot recommend them more.

It was so nice to speak with a very helpful and friendly person (Rebecca)She sorted out our issue very quickly .Many thanks.

Julie Beale is a 6-star superstar!
She held my hand through all of the process, helped me sort out a few novice errors and has been absolutely lovely throughout.

'Give her a pay rise!' is what I would recommend 😊

Helpful advice from Rebecca over the phone which answered my questions. Very responsive

We've had a great experience with Goodhub. Great briefing call with Chris who helped us set up the page which looks fantastic. Super easy visuals to see progress of our charitable event. Highly recommend, thank you Chris and the team.

Julie at GoodHub proactively reached out to me to ensure we had everything we needed - that is what great proactive customer service is !

I was really impressed by Good Hub. I was quite clumsy in setting up my fundraising page but was surprised to receive personal advice by email, help in getting it right and a call to confirm everything was up and running.
This level of service is rare but a nice surprise when it happens.

We recently opened up a GoodHub page for our C.I.C. - the setting up was easy, and when we got in a bit of a muddle (which was completely a fault on our end! We set up two pages by accident!) Hannah was there to help. She has also had a meeting with us about fundraising ideas and making the most out of our page - she has also been very prompt with any other help we needed.

GoodHub is a fantastic way to raise money, the site is easy to use and update, and the staff couldn't be more helpful - we would recommend Goodhub to everyone and anyone looking to start a fundraising page!

Rebecca and the rest of the GoodHub team are super helpful and always on hand if we ever have any queries about the fundraisers we run. A genuinely lovely organisation and so helpful to small rescues like ours. I recommend them to everyone!

We've been using Goodhub since we launched our charity and have had a really positive experience from day one.

What sets Goodhub apart is the personal service. They're a smaller organisation, so you deal with real people who know you and your charity, rather than a large, scripted call centre. We've built a great relationship with our account manager and the wider team, who are always friendly, approachable and quick to respond, whether by phone or email. Nothing ever seems too much trouble, and they always have a genuine can-do attitude.

We're also impressed by how they're continually improving the platform. They're clearly committed to listening to feedback and making regular enhancements, which gives us confidence that the system will continue to evolve alongside our needs.

We'd happily recommend Goodhub to any charity looking for a fundraising platform backed by excellent customer service and a team that genuinely cares.

Julie and goodhub been incredibly helpful. I am not very techy and i had lots of questions and every time i reached out they were incredibly helpful. Thank you so much

We use GoodHub across our multi academy trust for fundraising, and it has been a genuinely useful platform. What stands out is how easy it is for individual schools to manage and personalise their own pages without needing central support. The schools that engage with it properly have seen really pleasing results. It is straightforward, well designed, and does exactly what we need it to do. Happy to recommend it to other schools and trusts.

We, the Rotary Club of Swindon North and Thamesdown have used Good Hub for a number of years now - it's an absolutely brilliant platform. It's easy to set up campaign pages and for our fund raisers to set up sub pages on it. We used the ticket sales facility for the first time this year and that's great too. Many of the ticket buyers said how easy it was to use. If we do have any queries, the team at Good Hub are so approachable, friendly and helpful. Straight through on the phone to someone who can help.

Right from our first contact with Goodhub I couldn't have asked for a clearer and more intuitive system, backed up by exemplary customer support and guidance both online and over the phone.

Being able to seamlessly add Gift Aid to our supporters' donations has also made a big difference to us as I know for some charities this is a painful, manual process.

The ease with which donors can pay is very useful, as well as the nice touches like how straightforward it is to say thank you - which a lot of charities and good causes forget to do!

At Purrple Cat CIC we write, compose and stage original musicals about important social issues that affect many people, e.g. our blues musical Eddie & Jenny is about the causes and consequences of homelessness. We are new to Good Hub and their people are always available to talk us through how things work, offering tips and advice along the way. The Good Hub platform itself is really well designed and very easy to navigate, and because it accommodates multiple projects it has streamlined and radically improved our approach to fundraising.

Good liaison with advice . . . ease of access . .
just straightforward . . and informative data capture ..

excellent Customer service !

We've been with Goodhub for almost a year now. Their support has been terrific and onboarding was very simple. As a CIC it's allowed us to be able to offer an accessible route for donations whilst benefiting from Gift Aid which previously has not been available to us.

The team are always on had to help improve things and share their knowledge.

St Mary's C of E School, Saffron Walden, would like to extend our sincere thanks to GoodHub and especially Rebecca Marshall for her outstanding support with our recent Grow15 event.

Rebecca was incredibly helpful throughout the planning and delivery of the event, providing guidance, encouragement, and practical assistance whenever needed. Her professionalism, enthusiasm, and commitment helped ensure that Grow15 was a positive and successful experience for everyone involved.

The event provided valuable opportunities for our pupils to develop confidence, teamwork, leadership, and personal growth, and Rebecca played a key role in making this possible. We are grateful for her dedication and for the support GoodHub continues to offer schools and young people.

Thank you, Rebecca, for helping to make Grow15 such a memorable and impactful event. We look forward to working with you and GoodHub again in the future.

We used to use other FR platforms but haven't looked back since using Good Hub! As a small charity, we have appreciated the excellent customer service both in person (as we live in Bath where GH is based) and by phone and email. Response is prompt, and the site is well managed and easy to navigate. Recommended above similar platforms.