Good Life Sorted Reviews 253

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, understanding, and compassionate approach, often describing them as invaluable and becoming like family. The service provided is frequently highlighted as outstanding, with many appreciating the personalized and individual care that goes beyond expectations. People also commend the company for its excellent communication, efficient processes, and the ease of setting up services, which contributes to a smooth and reassuring user experience. The company is also recognized for its ability to carefully match clients with suitable helpers, ensuring that individual needs are met and fostering strong, supportive relationships. Many consumers feel that the service has significantly improved their lives and the lives of their loved ones, providing peace of mind and enabling greater independence.

What people talk about most

Staff

Customers had positive experiences with staff. Many reviewers praise the staff for being helpful, efficient,... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the helpfulness and... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the outstanding... See more

User experience

Consumers find the user experience to be positive, highlighting the ease of use and reliability of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had been recommended by other families to look at Good Life Sorted as our father has Alzheimer’s & as we all know more care & help is needed as this disease progresses.You get to choose from local... See more

Rated 5 out of 5 stars

Good Life Sorted to me are the best Company and employees I could wish for my mother, who isn’t the easiest of people and 100 years young. Jasmine was always respectful, on time and extremely helpful... See more

Rated 5 out of 5 stars

Initially I took on one carer from Good Life Sorted after an interview with some of my daughters. Kim has been absolutely amazing with my wife who has early onset dementia. So, we took on a second car... See more

Rated 5 out of 5 stars

This has been a life saver for my family member. The care understanding and support is outstanding. Helping him stay in his home. The social Services care is very vague expensive and not understandi... See more


Company details

  1. Home Help Service
  2. Home Help Service Agency
  3. Aged Care

Written by the company

Good Life Sorted provides affordable home help services and companionship to elderly people, enabling them to live independently at home. We connect friendly local 'Helpers' who have been vetted, trained and insured with older people to provide a range of services including cleaning and laundry, shopping and errands, meal preparation, medication reminders and transport. We currently operate across Dorset and Hampshire in the south of England.


Contact info

4.8

Excellent

TrustScore 5 out of 5

253 reviews

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Rated 5 out of 5 stars

Kindness, support & understanding

We had been recommended by other families to look at Good Life Sorted as our father has Alzheimer’s & as we all know more care & help is needed as this disease progresses.You get to choose from local helpers/carers that you feel will suit your family.. we are thrilled with our helper who is kind patient & very understanding with real knowledge & experience that is helping our Dad & us too! He is invaluable & we appreciate all that he does!

April 1, 2025
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Rated 5 out of 5 stars

Straightforward and Efficient

Straightforward, efficient and timely company to deal with. They seem to have a high standard of suggested people to choose from. We have found a great person and have absolutely no complaints.

May 13, 2025
Unprompted review
Rated 5 out of 5 stars

A perfect match

Our dad was matched with a perfect companion who went out of her way to fill his afternoon with chatter, help with anxiety and a walk in the countryside.

May 13, 2025
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Rated 5 out of 5 stars

Filling a gap

Linda is flexible and help me with what I need each time. I enjoy having a chat over a coffee and this social time helps reduce feelings of isolation as does taking me shopping, or to singing classes. Other help includes changing my bed, sorting and hanging laundry, clearing clutter, carrying things up and down stairs, wrapping gifts, caring for plants, topping up bird feeders and light housework, especially the lower areas I cannot reach.
I am sure it may not sound as though the activities provided would make a significant difference to my life but they do , for they enable me to save and use my limited energy better. Helping me to maintain my personal independence for as long as possible.

Living with Parkinson's is often exhausting and sometimes tedious, especially as I live alone. The service provided by Linda from Good Life Sorted is like a bridge between needing general housework done (which is not quite enough for my needs now) and personal care which is not yet needed. This also takes pressure off my family.

May 9, 2025
Unprompted review
Rated 5 out of 5 stars

Alisha is wonderful

Alisha is wonderful! She is incredibly patient with my mother who is 97. She makes the time she spends with her fun and is very interested in her past. She also does some shopping for her.

May 6, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Care Service

I cannot rate the carers from Good Life Sorted highly enough, the care and help that they are providing for an elderly relative goes far beyond anything that I would have expected. The communication between the carers and myself has been excellent and they keep me informed of any problems. I'm glad that I decided to go with Good Life, they have dealt with details on the spot that I would have had to travel hundreds of miles to deal with. Many Thanks

May 8, 2025
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Rated 5 out of 5 stars

Great Service

We were looking for support for mum, not actual carer service, couldnt find what we needed until finding Good Life Sorted.... the helper takes mum out twice a week in car, Very reliable, caring, personalised service. Reasonable pricing too. Highly recommended..

May 6, 2025
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Rated 4 out of 5 stars

Visits to check on Mum and do light…

Visits to check on Mum and do light cleaning.

We have had two helpers and both have been helpful to Mum, keeping the house under control and keeping Mum company.

A useful and personable weekly service

April 22, 2025
Unprompted review
Rated 5 out of 5 stars

Helpers who go above and beyond

These are the people you need with you at one of the most difficult moments in life. Finding a helper for an elderly relative is an enormous responsibility, but from the outset Good Life Sorted inspired confidence. They take great care to match helper to individual and the arrangement to have a meeting with the proposed helper before any arrangement begins is a great idea.
My mother's helper(s) - plural because any time her usual lady is unable to attend, they find a truly lovely lady to take her place - are excellent. They bring energy, care and first class skills to everything they do. My mother views both of them as extra daughters!
What is particularly impressive is their ability to see beyond the basics which the family have asked for and their willingness to go the extra mile to add things like little outings or bring over extra shopping bits, which make such a difference to my mother. Communication between them and the rest of the family is great and we know that our mother is in the very best hands. Can't make a better recommendation than that!

May 2, 2025
Unprompted review
Rated 5 out of 5 stars

A extra member of the team

A friend recommended Good Life Sorted when I was struggling to support my parents. After registering we quickly found a lady who sounded ideal and was local to my parents. After our initial visit we agreed to start visits and these have been really successful. My mother cares for my father who has dementia so the helper comes and acts as her companion, helps with household chores, shopping and garden centre outings. She has become part of our team and part of the family.
We work together to ensure Mum is supported and she’s also managed to gain my fathers trust and he is happy to have her around so I can take Mum out for a break.
Good Life Sorted is an excellent solution for those not needing personal care but needing some help and companionship.

April 28, 2025
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Rated 5 out of 5 stars

A very nice company

A very nice company, my lovely lady that comes and helps me once a fortnight is so lovely, she gas grown to be a friend. All she does is spot on and it's a pleasure to have her in my home and look forward to her visits.

April 18, 2025
Unprompted review

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