Cannot rate Goodmove highly enough. Really pleased with the offer we received. The whole process from instruction to completion took less than 8 weeks. Katie and Jess were our initial contacts then Zo... See more
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About Good Move
Written by the company
Good Move offer a unique quick sale method which your traditional Estate Agency practice just can’t offer on the open market. No viewings, no sales boards, no house chains, just sell your house for cash.
We buy any house regardless of its condition on the proviso the property is located in the United Kingdom. Good Move are established national home buyers who pay cash for houses and complete in a timescale to suit you, paying all your seller fees (inclusive of your legal fees).
Contact info
Ground Floor, 4320 Park Approach, Thorpe Park, LS15 8GB, Leeds, United Kingdom
- 0800 802 1175
- hello@goodmove.co.uk
- goodmove.co.uk
Replied to 80% of negative reviews
Typically replies within 1 week
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Goodmove Huddersfield
Goodmove, Huddersfield
The amazing Katy! What a marvel! A massive thank you for the time spent on selling my house. Nothing was too much trouble and she went far beyond her role keeping me updated, sorting out any queries I raised and her customer service and professionalism was exemplary, nothing was too much trouble - a company treasure - also an extra thank you to Tony and Howard who were always so cheerful and to the photographer who took such lovely photos. I would have no hesitation in recommending Goodmove - thank you!
C Tyroll

Reply from Good Move
Greg was an absolute gem
Greg was an absolute gem. It was such a hard time for my sister and I. Greg was so understanding and offered us a great price to buy the house.
I would deal with him again if needed.

Reply from Good Move
Katy was great
Katy was incredibly supportive throughout the entire process. Always polite, efficient, friendly and had time to answer our queries. (One or two others in Goodmove were not quite 100% like Katy was). Her boss Georgia was helpful as well, especially at the start. Katy went the 'extra mile' for us, on more than one occasion.

Reply from Good Move
Extremely professional
Oliver was very clear in all aspects of the process and extremely patient in explain parts again. I felt that there was no pressure
Great customer service
Max was so incredibly honest, giving us the best advice for us even if it meant that it wasn’t to do a quick cash sale. So refreshing to deal with a company with so much integrity.
Supportive team throughout the sale
Through a complex sale the team at Good Move were incredibly supportive, went above and beyond to find a buyer and guide us through the process. Thanks to Katie who really showed professionalism, dedication and skill. She is a credit to your team and has the patience of a saint. Thanks also to
Marcus who helped at the start from Kevin and Lucy

Reply from Good Move
Bought our first house with goodmove…
Bought our first house with goodmove and had a very positive experience! Our Sales Progressor Zoe was brilliant, she chased up the Solicitors, answered all our questions and replied to emails quickly. Great communication and very friendly, we had weekly contact on the phone as we were looking to complete withing 8-10 weeks and thanks to Zoe we completed in just under 10 weeks. Any issues we had in the house before purchase (like a small leak on a toilet and one of the windows) was dealt with very quickly and everything was up to a good standard and in good working condition when we moved in! Thank you for your hard work Zoe, and thanks to goodmove for our first beautiful house.

Reply from Good Move
Informative in easy to understand language
Clear information easy to understand very informative and helpful. Polite engaged in subject and empathic

Reply from Good Move
Brilliant service from the first phone…
Brilliant service from the first phone call to goodmoves office in Leeds where we received a valuation instantly , which we were happy with. Moving onto the two young ladies in the office who dealt with everything, Katy and Sophie were brilliant and dealt with everything quickly and efficiently . Thank you ladies

Reply from Good Move
So impressed with this company and Zoe was just awesome
I bought a house from goodmove this year and mainly dealt with Zoe who was an absolute saint. When I first put an offer in on the house I was quite nervous buying from a company and not a "family" as such, but my goodness I'm so glad I went for it. They're a brilliant company, communication was excellent, we hit MANY bumps in the road and I can't believe their patience and efficiency. Thank you!

Reply from Good Move
Good Move proved to be a really…
Good Move proved to be a really positive experience. The process is very transparent and I found both Katy and Yasemin to be exceptional in their efficiency and guidance. I had lots of anxiety from previous experience and they listened, gave the benefit of their knowledge and completed the sale quickly. Highly recommend. Thanks so much. ☺️

Reply from Good Move
It’s been pleasure dealing with team…
It’s been pleasure dealing with team good move, Sells team and Sophie are really hardworking staff. We would definitely recommend everyone buying and selling house with them. Thanks

Reply from Good Move
Kudo to Greg
We spoke to Greg today. Can't express how helpful and knowledgeable he is and how much he has helped us with making decisions on our next steps. Kudos

Reply from Good Move
Constructive
Constructive, clear, comments to help guide me through a difficult scenario home-move wise and moving forwards. Honesty and empathy, whilst sharing experience and recommendations, which I highly valued.

Reply from Good Move
Non pushy person at goodmove
Non pushy person at goodmove, listened and had a balanced conversation.

Reply from Good Move
Katy and Max were absolutely amazing!
Katy and Max were absolutely amazing from start to finish!!
I’d spoken to a number of other companies before choosing Goodmove.
Both Katy and Max provided a service head and shoulders above any other - honest, understanding, informative and not at all pushy!
We’d previously struggled to sell our property via typical estate agencies - with multiple offers falling though. Goodmove managed to secure multiple cash-only offers for us within one month!
The business clearly have an excellent understanding of the industry and importantly - amazing people who really care about selling your house.
I would 100% recommend GoodMove!

Reply from Good Move
Greg and Lucy
Greg and Lucy
Just wanted to say we cannot thank you enough for your help. You have been
so kind and understanding. Thank you for getting us such a positive
outcome with such efficiency
Excellent guidance from Max
Excellent guidance from Max this morning.
I had numerous inquiries regarding property sales, which he addressed in a courteous and professional way. He informed me that, given my situation, the company would not be suitable for me and recommended the most effective approach to proceed with selling it privately.

Reply from Good Move
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