Cannot rate Goodmove highly enough. Really pleased with the offer we received. The whole process from instruction to completion took less than 8 weeks. Katie and Jess were our initial contacts then Zo... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Company details
About Good Move
Written by the company
Good Move offer a unique quick sale method which your traditional Estate Agency practice just can’t offer on the open market. No viewings, no sales boards, no house chains, just sell your house for cash.
We buy any house regardless of its condition on the proviso the property is located in the United Kingdom. Good Move are established national home buyers who pay cash for houses and complete in a timescale to suit you, paying all your seller fees (inclusive of your legal fees).
Contact info
Ground Floor, 4320 Park Approach, Thorpe Park, LS15 8GB, Leeds, United Kingdom
- 0800 802 1175
- hello@goodmove.co.uk
- goodmove.co.uk
Replied to 80% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really helpful conversation …
My property wasn’t right opportunity but really helpful conversation and helped explore my options.

Reply from Good Move
It was a quick
It was a quick, easy process. They were not pushy in anyway, helpful and understanding in our situation.
Thank you.

Reply from Good Move
No stress, friendly, quick
Greg has provided a stress-free, no pressure environment and given me confidence to move forward with the sale of my house. He has been incredibly helpful in making sure I achieve the best price for my house and I'm actually excited about it now. Spot on service and very quick 👌

Reply from Good Move
I cannot thank GoodMove enough
A thank you is not enough for everyone at GoodMove for all they did to get my sale completed in the best possible time. Without the help of Yasemin, Katy, Alexandra, Zoey, Lucy, and from the initial contact with Louis, right through to the completion of my sale, I wouldn't be at the position I am today. Thank you so much, and my best wishes to you all.
I would have no hesitation in recommending GoodMove to anyone wanting to sell a property. They are outstanding!

Reply from Good Move
If your finance add up I would…
If your finance add up I would definitely recommend this company. Their valuations are lower than market value. We used the estate agent aspect. The customer service was excellent with a big shout out to Millie. She was brilliant throughout and went above and beyond, sometimes answering queries long after hours and weekends.

Reply from Good Move
Marcus has been very helpful
Marcus has been very helpful, informative and professional.
He has kept the correspondence between us, by checking in on my progress.This has been very reassuring through times of change.
Thank you.

Reply from Good Move
Exceptional service
The entire process was well informed, simple and the customer service from Jess was exceptional. We were updated all the time and felt a genuine warmth and care from the whole team.

Reply from Good Move
Above and beyond
My experience of using goodmove was very positive in particular Lucy Fowler who went above and beyond what would normally be expected when I had a serious car accident at the time of the move. Without her what became a difficult move because of the accident would never have gone a smoothly as it did.

Reply from Good Move
Greg is amazing
Spoke to Greg who was upfront and honest. He took his time to explain the realities and that this was not a good fit for me but there were options of I ever needed to come back. He even provided me with details for alternative agents. These guys are not self serving and care about potential clients. It's rare to find such honesty.

Reply from Good Move
this company its the best they give me…
this company its the best they give me one project and I dont have any issue we receive money on time its friedly and helpfull people

Reply from Good Move
Professional and excellent in all their…
Professional and excellent in all their ways, no pressure

Reply from Good Move
Max was honest and transparent giving…
Max was honest and transparent giving me the best advice moving forward. Thank you Max

Reply from Good Move
Katy really helped with our experience…
Katy really helped with our experience explaining things, my only issue with selling and buying a house is the process everyone follows, the system needs overhaul and should be more like the US system.
But again, Katy at good move was brilliant in handling our issues and her side of the shop

Reply from Good Move
Katie has been excellent throughout the…
Katie has been excellent throughout the whole process. She has communicated with me and kept me informed along the way. She is an excellent ambassador for your company and has demonstrated fantastic customer service in a professional, friendly and compassionate way. I would not hesitate to recommend your company and I hope Katie gets rewarded and recognised for her incredible actions. Everyone needs a Katie in their lives.

Reply from Good Move
A Really Good Move!
After having no success with selling my London flat via a traditional estate agent, I was desperate for a comparatively quick sale. From all the choices of property buying companies I had, I chose Goodmove & it was a fabulous choice. From my initial phone conversation with Max, I was always at ease & he was happy to agree with my requests. He also put me in touch with an excellent solicitor, Esme, whose services were included in the deal. It took a while but YASEMIN & Esme finally got the sale completed on my behalf with the money received into my bank account on the same day. Thank you everyone at Goodmove, especially YASEMIN, for your fabulous help in getting my sale over the line.

Reply from Good Move
Great communication and amazing service
Greg was my point of contact at Good Move and he was quick to respond and really went the extra mile to get my house sale over the line at a mutually beneficial price point.
The process was quick and relatively straightforward.

Reply from Good Move
A Fantastic Experience with Good Move – Thanks to Sophie Glynn
When my house wasn't selling, I was starting to lose hope. Good Move reached out to me, and I'm so glad I decided to give them a try. From the very beginning, they proved why that decision was the right one.
Throughout the entire process, the team at Good Move demonstrated genuine professionalism and dedication. However, I must give particular praise to Sophie Glynn, who has been absolutely outstanding. Sophie went above and beyond at every stage, keeping me constantly updated and maintaining excellent communication throughout. Her engagement, persistence, and can-do attitude made all the difference when things could have easily fallen apart.
We completed on 3rd November, and I have no doubt whatsoever that this would never have happened without Sophie's tireless efforts and unwavering commitment. She truly is an asset to Good Move, and I cannot recommend her highly enough.
If you're considering using Good Move, do so with confidence – but do try to have Sophie on your team. Fantastic service all round.

Reply from Good Move

Reply from Good Move
Yasemin was amazing would highly…
Yasemin was amazing would highly recommend thank you for everything
Amy x

Reply from Good Move
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.