This company has very poor details on their advertising I wanted the starter kit as shown . I should have read what was included In the end I had to buy three different times to get the starte... See more
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I am very pleased with the results from my Goodnature A24 rat and stoat humane trap. The device was more versatile when mounted to a wooden frame, positioned where rats previously dug-up pot plant soi... See more
Range of possum lure (e.g. Larger 500g pouch) and traps have been reduced making servicing of thr traps now more expensive. Its very early in the life cycle of a product to be deprecating support fo... See more
Company replied
Well, it's not my experience, but a friend of mine who used to live not far from a creek in Brisbane Australia and he had a terrible time trying to get rid of all the vermin coming from the creek. He... See more
Company details
Written by the company
We started Goodnature for good reason: to see endangered wildlife in New Zealand and around the world flourish again. This means getting on top of a bunch of pests - rats, stoats and possums for starters. We also want to go about it kindly, without using nasty toxins. That’s why we develop humane traps that automatically reset and are easy and safe to use.
Contact info
Horner Street 8, 6021, Wellington, New Zealand
- 0800 628 874
- hello@goodnature.co.nz
- goodnature.co.nz
3.2
Average
528 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Hasn’t worked yet
Quick delivery and great communication, however the trap hasn’t performed as well as the cheap little trap we put in after the GoodNature. Perhaps in time.
October 22, 2022
Reply from Goodnature - New Zealand
Hi Bethany, there are a bunch of things that could mean the A24 isn't catching. I have sent you an email with some tips on getting the most out of your trap. Feel free to reply if you have any questions! - Thomas
Quick support when you need it
I had a problem with my trap and the support team have been very helpful trying to diagnose and remedy the problem
October 31, 2022
Speedy delivery and great looking…
Speedy delivery and a great looking product made locally, all ready to go and to terminate the vermin. Thanks heaps guys.
October 28, 2022
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Had trouble trying to pay you
Had trouble trying to pay you. Last time we ordered it was easy. For some reason you have changed the payment system.
November 1, 2022
We pay but no dispatch
We pay the day we order, put the correct detail on the payment, yet we have to chase up the dispatch! this is 2 out of 2 orders in the last 2 months
September 13, 2022
Reply from Goodnature - New Zealand
Hi there, we apologise for these issues. The delays on your orders were due to errors outside of our control and we have done our best to ensure that they won't occur in future - Thomas
Great product great service, pity about the review emails
Great product great service. Only reason it's not 5 stars is because they keep asking for a review and this is the second time I've reviewed my experience to try and stop these review emails
October 28, 2022
Did not do what it was claimed to do
Did not do what it was claimed to do, my $3 wooden rat trap caught 4 rats and your one which was about 200mm away did absolutely nothing.
September 22, 2022
Reply from Goodnature - New Zealand
Hi Craig, often you will find that snap traps catch more than the A24 when set next to each other. This is due to a metric used in studying animal behaviour called the interaction to kill ratio.
The design of the two traps, the Goodnature Trap and the snap trap, are obviously quite different and require different interactions. The Goodnature Trap is designed to humanely kill target species, not kill non-targets and reset itself. In order for it to do this, the Goodnature Trap requires more interaction from the rodents than a snap trap requires (a higher trigger threshold). Having the snap traps positioned right next the Goodnature Traps, it is likely the rodents will be enticed into the snap trap before they have the chance to interact with the Goodnature Trap.
We would recommend moving the traps away from each other and you should some results in the A24. If you wish to chat with us further you can get in touch via email at hello@goodnature.co.nz - Thomas
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Traps work as advertised
Traps work as advertised. Really good guidance and support after purchase
October 1, 2022
Waste of time and money
Waste of time and money. Seven rats in my hen house and caught 1, seen rats in the garden and only caught 2. I had more luck with Elliot traps and they don't need batteries nor CO2. Also apparently I now need a new iPhone to use the app. Also need internet to make it work.. My weather data collector just uses bluetooth to phone and iPad. As a programmer I can't believe that people write software that needs the net.
October 16, 2022
Unprompted review
Reply from Goodnature - New Zealand
Hi there, I'm sorry to hear you haven't had success with your A24. There could a lot of different factors contributing to your trap not catching and we would be more than happy to help you! I encourage you to send us an email to hello@goodnature.co.nz and we can see what we can do. In regards to the Chirp, the app doesn't require an internet connection to sync with the Chirp but your phone will need to be a iPhone 6S or higher running iOS 15 or higher to be able to operate - Thomas
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Goodnature trap ordered online
I ordered the Goodnature trap and stand for my Mum - Noelene. She had seen the Goodnature traps advertised in the DomPost. It was very nice to see the Goodnature trap was on sale and even though the stand was not on sale, we still thought it was good to have a stand so my Mum didn't have to touch a dead rat. I also telephoned 0800 call centre to check on a few details. Ordering online was very easy. My Mum was desperate - rats in her ceiling and she didn't know how many. She had also bought bait and wasn't sure whether the bait would work. The Goodnature trap was delivered within 7 business days. My Mum did get a handyman to put it together and set it up. Overall, we both thought we had had a good experience and would be interested in ordering another trap.
September 2, 2022
Under hut rat …
Trap went to off grid hut at Stewart island. Happy Fat rat seen under hut and trap deployed overnight. Unhappy dead rat located in the morning. Success!
October 9, 2022
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Great product and great customer service
Purchase and delivery is fast and easy
The A24’s we bought are great traps; easy to set up and easy to replace the gas and lure
We plan to purchase 50 to reduce rats and using the A24’s mean that we don’t have to check them every month
September 15, 2022
Bulk supply please
We have 3 traps active, all of which need replenishing at the moment. We would like to see a cost-effective bulk purchase option to enable us to buy more lures and deal to more rodents!
October 5, 2022
Have had it 5 months
Have had it 5 months, not a single kill. Have had it set next to my compost where I have a known rat nest, and they had been evading my normal traps. I have been checking the bait and functionality of the A24 a couple times now, also leaving out the test strips (which were nibbbled) and still nothing. The last week I gave my normal traps another go (all within the same 2m area of compost and A24) and have caught 5! Absolutely sub-par experience
May 7, 2022
Unprompted review
Reply from Goodnature - New Zealand
Hi Michael, I'm sorry to hear you haven't had success with your A24! It sounds like your compost bin may be acting as a competing food source, meaning the rats will eat what is in there as opposed to the lure and as such not go into the trap. This is due to how differently the trap works to snap traps, don't have as high of an interaction threshold, meaning the rats don't have to interact with the trap as much to activate the snap trap compared to the A24.
If you would like to discuss further you are welcome to flick us an email or give us a call! - Thomas
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