used trap initially with bluetooth issues and co2canister depleted with less strikes than advertised and then food pouch was eaten fully lasting only 3 weeks. inbought new co2 canister and butter nut... See more
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The A24 with trap stand is the best rat killer ever! Works perfectly, resets it'self and records valuable data offering you patterns these pests live by and how to use that information to your advanta... See more
I have had the A24 trap with stand and chirp for approximately 4 months now and have only got 2 rats from 2 different locations. These where caught on the 1st or 2nd night when the trap was first plac... See more
Company replied
This is only for the purchasing online experience that I encountered. The web page was a bit buggy. Eg, if I registered an account and put some things in the cart, I had trouble navigating back to the... See more
Company details
Written by the company
We started Goodnature for good reason: to see endangered wildlife in New Zealand and around the world flourish again. This means getting on top of a bunch of pests - rats, stoats and possums for starters. We also want to go about it kindly, without using nasty toxins. That’s why we develop humane traps that automatically reset and are easy and safe to use.
Contact info
8 Horner Street, Wellington, New Zealand
- +1800 317 466
- hello@goodnature.com.au
- goodnature.com.au
3.5
Average
119 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Easy to use website
October 1, 2022
I received your product and I'm VERY confused and disappointed!!! - and the problem was resolved within 24 hours - a thumbs up!!
I received your product and there are ZERO instructions on how to use it / set it up. To do that I need to download your App - i do NOT want to do that. I want 'how to use your product' included in with the product.
At this stage I still have ZERO knowledge on what to do / how to do it
It's useless to me - totally useless!!!!
The next day Thomas sent me the instruction 'manual' great service and I appreciate that he wants to be eco friendly
September 21, 2022
Reply from Goodnature - Australia
Hi Diederik, we don't put paper instructions with the A24 Chirp kit as the instructions are in the app and we want to be a bit more ecofriendly. We highly recommend using the app and Chirp as they will let you know that your trap is still catching even if the bodies are being scavenged. In the meantime I have emailed you a PDF of the paper instructions for your reference - Thomas
I have recently purchased an A24 automatic trap4 rat &…
I have recently purchased an A24 rat & mouse automatic trap. I have been researching the A24 for a while now to see how effective the trap is, it looks to be a very reliable trapping system. So I decided to purchase a unit with a Chirp kit and optional stand, buying the unit was a very quick process and easy to complete and the trap is on its way to me.😀👍
September 8, 2022
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From ordering to delivery was awesome
From ordering to delivery was awesome, forgot to order the stand but have now done that.
Setting it up and hopeful of our first kill.
September 3, 2022
Used to send someone to NZ to pick them…
Used to send someone to NZ to pick them up about 440 each. Very happy.
September 3, 2022
Purchasing using Goodnature app
If I purchase from inside the app I would expect that it will know it’s me rather than having to log in again once it goes to the browser. That means there’s absolutely no advantage from using the app for shopping.
September 2, 2022
Reply from Goodnature - Australia
Hi there, the accounts for the website and app are separate so if you have logged into the website previously on that device it will remember your account details. In saying that, logging into an account isn't required to checkout on the website you can skip it if you prefer! - Thomas
Excellent email troubleshooting support…
Excellent email troubleshooting support for the technophobes amongst us.
September 2, 2022
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Good service
August 29, 2022
Good Experience
Bought 2 rat traps. Have caught 25 rats in 4 weeks. Now kills have slowed down, along with rat damage. Have had problems with Bluetooth connectivity with chirp. Tech support has been very helpful, offering to replace the chirp unit. I am not to worried about it as I am finding dead rats, am sick of being on my phone, and tired of surveillance capitalism.
August 24, 2022
Good description of product (video)
August 20, 2022
The traps work extremely well
The traps work extremely well I had a small family of rats and it got them all over a week
August 18, 2022
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Got 3 rats in the shed trap
Got 3 rats in the shed trap, but none in the chook pen, so far, even though can see the rat holes in the ground.
August 2, 2022
Extremely impressed with the quality and NZ made!
Extremely impressed with the quality of the product and packaging. Have yet to test it to see how it performs.
Even more impressed that it is NZ made and not made in China.
July 29, 2022
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It is the slowest web site I have used…
It is the slowest web site I have used in the last 12 months, and I use HUNDREDS of web sites a year.
You have a problem with some pages trying to download data from unpkg.com and it's timing out on almost every page for at least 37 seconds.
I looked at the Chrome network tab and it's clearly happening.
I'm an ex-Product Manager for web development, so please do forward this on to your web development team.
Here is the problem text your Product Manager can add into the customer bug card:
As a customer I want pages to load within 2 seconds so that I do not close the web page and stop GoodNature from earning money.
July 25, 2022
products purchased were as expected/…
products purchased were as expected/ swift & efficient delivery
July 25, 2022
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