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Good Protein Reviews 498

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and delicious taste, often highlighting the absence of aftertaste or chalkiness. Many appreciate the variety of flavors and the clean, plant-based ingredients. The customer service is frequently described as outstanding, with people noting quick, helpful, and personable responses to their inquiries. However, some customers experienced issues with their orders, including faulty products or mixed-up deliveries. A few reviewers also expressed dissatisfaction with the company's refund policy and the handling of returns, citing difficulties in receiving prepaid labels or being charged restocking fees. There were also isolated complaints about pushy customer service interactions and concerns regarding plastic waste from included scoops.

What people talk about most

Product

Reviewers highlight positive aspects of the product, consistently praising its taste, with many finding it... See more

Quality

People report positive experiences with quality. Customers consistently praise the amazing taste and texture... See more

Customer service

Clients share positive opinions on customer service, with many praising the helpfulness, kindness, and quick... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers praise quick arrivals and... See more

Response time

Users describe positive interactions with response times, often highlighting the speed and efficiency of... See more

Based on these reviews

Rated 4 out of 5 stars

I received a faulty product back in January and had to reach out multiple times to different people over the course of a few weeks, which was a bit frustrating. However, I really appreciated how t... See more

Company replied

Rated 5 out of 5 stars

I’ve been subscribing to Good Protein almost since they first launched, and it’s by far the best protein shake I’ve ever used. There’s no aftertaste, and it’s incredibly filling. I usually have on... See more

Company replied

Rated 5 out of 5 stars

The absolute BEST vegan protein wrt taste and mixing (and I’ve tried a lot). I also love the other health benefits they have added such as fibre and super foods. They also 3rd party test every ba... See more

Company replied

Rated 5 out of 5 stars

I can’t actually explain how positively I think about Good Protein in a single paragraph. I need to consider publishing an opinion piece with the National Post or something. This brand is incredible.... See more

Company replied


Company details

  1. Fitness and Nutrition Service
  2. Vitamin and Supplements Store

Written by the company

Founded in 2019, Good Protein is a Montreal-based wellness brand on a mission to make plant-based nutrition easy, enjoyable, and suitable for all lifestyles. They’ve dedicated themselves to making a healthier, smoother and tastier shake by scouring the world for the best plant-based ingredients. Known for its clean, plant-based ingredients and all-in-one products, Good Protein creates products that go beyond just protein—offering shakes and juices packed with fibre, probiotics, digestive enzymes, and essential vitamins and minerals. Whether you’re fueling a busy lifestyle, upgrading your daily routine, or just want something that tastes really good, Good Protein makes it simple to feel your best. | Fondée en 2019, Good Protein est une marque de bien-être basée à Montréal dont la mission est de rendre la nutrition à base de plantes simple, agréable et adaptée à tous les modes de vie. L’entreprise se donne pour objectif de créer un shake protéiné plus sain, plus onctueux et plus savoureux, en parcourant le monde à la recherche des meilleurs ingrédients d’origine végétale. Reconnue pour ses ingrédients végétaux de qualité et ses formules tout-en-un, Good Protein propose des produits qui vont bien au-delà des simples protéines : des shakes et des jus riches en fibres, probiotiques, enzymes digestives, vitamines et minéraux essentiels. Que vous ayez un mode de vie actif, que vous cherchiez à améliorer votre routine quotidienne ou que vous vouliez simplement quelque chose de délicieux, Good Protein vous simplifie la vie et vous aide à être la meilleure version de vous-même.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

498 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Love the different flavours

I truly enjoy having a flavourful shake in the morning that I know has lots of the nutrients that I need in it. It’s fun to pick a different flavour every morning to change it up. The shakes satisfy my craving for sweets in a healthy way. I’m always trying to think of different ways to make it even more interesting. I love adding oatmeal in the morning to make it a true breakfast drink for me.

September 21, 2025
Unprompted review
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Reply from Good Protein

Thank you so much for your kind words, Linda! ☺️

We’re happy to hear you’re enjoying the variety of flavours and that our shakes help satisfy your sweet cravings.

It’s wonderful to know you’ve found fun ways to make them part of your breakfast routine as well! 💚

- Good Protein team

Rated 5 out of 5 stars

Cinnamon Roll Shake

I received my order today and as I didn’t get enough protein in my diet today (to be fair, I was waiting for the shake to arrive!) I just made a cinnamon roll shake for my dessert.
It mixed smoothly in my Good Protein shaker bottle (my favourite) and I decided to make it with 2% milk. It was like tasting the most delicious cinnamon roll (with icing) but in liquid form. So many wonderful flavours and right now, this one is tops in my opinion. I bet if I had this with warm milk it would be delightful at bedtime.

September 20, 2025
Unprompted review
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Reply from Good Protein

Hey, thank you so much for this amazing review!

We love hearing how much you’re enjoying the Cinnamon Roll Shake!

We’re also so glad it mixed perfectly in your shaker (great choice, by the way!) and that it hit the spot after a long day.

Trying it with warm milk at bedtime sounds like such a cozy idea. We might have to try that too!

Thanks again for sharing your experience; it truly means a lot to us. 💛

– Good Protein Team 💫

Rated 5 out of 5 stars

Salted caramel

I have just tried the salted caramel flavour with overnight chia, a handful of spinach and 1/2 cup of frozen peaches. All I could taste after all of that was deliciously smooth salted caramel!

September 19, 2025
Unprompted review
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Reply from Good Protein

Thank you so much for your message! We’re happy to hear the Salted Caramel flavour shone through so perfectly in your creation! 😉

It’s wonderful to know you enjoyed the smooth, delicious taste. 💚

- Good Protein team

Rated 5 out of 5 stars

Actually filling

I have been using these as my work lunches and they actually keep me full all day. I have a pretty physical job and work long hours. I like that I don't need a blender to mix them and they taste really good. I add a bit of matcha for some caffeine and I'm set. They're expensive but they have replaced my lunch so I think I'm breaking even. Also, with the subscription they are quite a bit cheaper. The other thing I'll say is their customer service is unreal. you do not wait for a response and they are always friendly and go above and beyond.

September 10, 2025
Unprompted review
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Reply from Good Protein

Thank you so much for this incredible review! ✨

We’re so happy to hear that our shakes are keeping you full and energized through your long, active workdays.

Love the idea of adding matcha for an extra boost, that sounds like a great combo!

It also means a lot to hear your kind words about our customer service.

Thanks again for sharing!

– Good Protein Team ☺️

Rated 5 out of 5 stars

Your company is the best!

Your company is the best!! I just ordered the cinnamon roll good protein all in one shake and I can’t wait to try it!!! So far everything that I have purchased is so good I can’t stop drinking these shakes. I’m obsessed!!

September 17, 2025
Unprompted review
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Reply from Good Protein

Hey Lucy! Thank you so much for your enthusiasm! ☺️

We’re thrilled to hear you’re loving our shakes and can’t wait for you to try the Cinnamon Roll flavour. It’s wonderful to know our products have you so excited! 💚

- Good Protein team

Rated 5 out of 5 stars

Tastes like licking cake batter from a spoon

Protein shakes can be good but up until now I’ve never really been that impressed. Until now. I tried Good Protein Vanilla cupcake and OMG how is this healthy shake SO good. I read the ingredients and I’m like what? Veggies? Fruit? MUSHROOMS? Wait what? And it tastes this good. Like licking cake batter from a spoon good. It’s not chalky or nasty. Best of all is doesn’t aggravate my sensitive stomach. In fact one day I had a “welly belly” from eating junk the night before and within 5 min of my morning shake it felt better? Like magic. I’m energized. I’m clear headed and I’m drinking a freaking dessert but it’s good for me. It has iron, protein, fibre, probiotics, antioxidants. I’ve been telling everyone who will listen to me to try it. Chefs kiss!

September 15, 2025
Unprompted review
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Reply from Good Protein

Hey Lesley, wow, thank you for your kind words! 🩵

We are thrilled to hear that the Vanilla Cupcake shake has completely changed your protein shake experience. Saying it is like licking cake batter from a spoon is exactly the kind of description we love. ☺️

We also love that you are noticing all the benefits from the veggies, fruits, mushrooms, and all the goodness packed inside.

Thank you so much for spreading the word. Your enthusiasm made our day. 💛

- Good Protein Team

Rated 5 out of 5 stars

Absolutely love this company

Absolutely love this company! Amazing products. I’ve tried almost all of the protein powder flavours and they are all delicious. They satisfy my sweet tooth cravings and are so versatile! No gritty texture either, which I’ve noticed with a lot of other plant-based protein powders. You can’t go wrong with this brand. I love the superfood greens drink too. The flavours are tasty.

As for customer service, it has always been prompt and very friendly. The only thing I would absolutely love to change is if a coffee flavoured protein powder was an option! Then my life would be complete :)

September 15, 2025
Unprompted review
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Reply from Good Protein

Thank you so much for your wonderful review, Amber!

We are so glad to hear that you love our products. It is amazing to know they satisfy your sweet tooth and mix smoothly without any gritty texture.

We also really appreciate your kind words about our customer service. Feedback like yours truly means a lot to our team.

We love the idea of a coffee-flavoured protein powder. That sounds like a delicious suggestion, and we will definitely take it into consideration for the future.

Thank you again for sharing your experience. 💛

- Good Protein Team 💫

Rated 5 out of 5 stars

Thank you so much good protein team

Thank you so much good protein team. The mocka flavour is enjoyable. I loved that it’s not overly sweet.

September 13, 2025
Unprompted review
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Reply from Good Protein

Thank you so much for your kind words, Abeer! We’re glad to hear you’re enjoying the Mocha flavour and that the balance of sweetness hit the mark.

- Good Protein team 🩵

Rated 5 out of 5 stars

Terrific product! Not gritty or weird tasting

Terrific product! I struggled to find a protein powder that wasn't gritty. I've now tried 6 flavours and have enjoyed them all. The chocolate fudge makes a fantastic 'shake' with frozen veggies, ice and unsweetend almond milk.

August 31, 2025
Unprompted review
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Reply from Good Protein

Thank you so much for sharing! We’re so glad to hear you’ve enjoyed so many flavours and that the texture makes your shakes smooth and easy to blend.

It’s great to know our Chocolate Fudge works perfectly in your creations. 💚

- Good Protein team

Rated 5 out of 5 stars

HEALTHY DELICIOUS products from a GREAT CANADIAN company

What an inspiring & commendable company.
For so many reasons:
-the simple bag packaging compared to the heavy indestructible plastic tubs of other supplement powder manufacturers,
-the plant based protein sources & creative use of vegan super foods, fibres, probiotics etc.
-a fantastic range of distinct flavours & varied lines for every need & palette.
- budget conscious bundles. Innovative “rewards” incentives for old & new customers.
-the convenience of product preparation in this rushed busy world & affordability of this quality food.
-obviously innovative founders who know the importance of hiring brilliant food chemists, researchers, developers & the best possible front line customer service professionals. I’d love to know more about the inception.
-A slick, attractive, easy to navigate website.
-Exceptional Canadian people & production….a happy, proud Elbows Up.
Great company. Best protein powder I’ve tried & I’ve bought many.

September 11, 2025
Unprompted review
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Reply from Good Protein

Hey Megan! Wow, thank you for taking the time to share such a thoughtful review! 💚

We love hearing that the small details, from our packaging to the flavours and plant-based ingredients, make a difference in your experience. Knowing that our convenience, quality, and even our team’s efforts stand out really makes us smile.

It’s incredible to hear that you’ve tried many protein powders and still consider ours the best. Your support and enthusiasm mean so much to us. 💛

- Good Protein team

Rated 5 out of 5 stars

Great Selection Of Flavours!

A great selection of flavours with ingredients you can pronounce. This made in Canada protein is the best I have ever tasted. No yucky aftertaste, and it mixes nice and smooth, you are not swallowing lumps of powder.

September 6, 2025
Unprompted review
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Reply from Good Protein

Hey Gloria! Thank you so much for your kind words!

We’re happy to hear you’re enjoying the flavours, smooth mixability, and ingredients. It’s wonderful to know our Canadian-made protein is hitting the mark for you. ☺️

- Good Protein team 🩵

Rated 5 out of 5 stars

Being New to this product I had a few…

Being New to this product I had a few hiccups setting an account and placing my order , (I made 2 orders)
I reached out to customer service and They were quick to respond AND set my order on the right path!
I have had such an exceptional experience with the helpfulness and pleasant people who reaches out to assist!
Kindness goes a long way!
The product is exactly what GoodProtein advices , the Taste ,the flavours!
I just started this account and already on my third order for the variety . I could not wait for the subscribed date 😊

September 13, 2025
Unprompted review
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Reply from Good Protein

Thank you for sharing your experience, Pamela! 🩵

We’re so glad our team could help get your orders on the right track and make the process smooth for you.

It’s wonderful to hear that you’re enjoying the flavours and taste, and that you’re already excited for your third order. Your kind words about our customer service truly mean a lot.

Thanks again for sharing. 💛

- Good Protein team

Rated 5 out of 5 stars

Great all around product

It was easy to navigate website, good price when you order directly from them.. had a question and got a response very fast, delivery was quick. We just started the bananas & cream and it just as delicious as the strawberries &cream. I have tried many different protein shakes and they never tasted as good as Good Protein. Also the amount of protein and fibre is great and no sugar! It fits all my criteria..

August 25, 2025
Unprompted review
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Reply from Good Protein

Thank you so much for sharing! ☺️

We’re happy to hear you enjoyed navigating our website, that delivery was quick, and that our team could respond promptly.

It’s also wonderful that Bananas & Cream is living up to your expectations! 💚

Thanks again for sharing!

- Good Protein team

Rated 5 out of 5 stars

Game-Changer!

Game-Changer!
I just tried Good Protein's Bananas & Cream, and it tastes like a real milkshake! No chalky texture, no weird aftertaste. Smooth, creamy, and actually fun to drink. Best protein powder ever!!

You NEED to try this! I100% recommend it! :)

September 12, 2025
Unprompted review
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Reply from Good Protein

Wow, thank you for sharing, Ann! 😄

We’re thrilled to hear that Bananas & Cream hit the mark and delivered that smooth, creamy “milkshake” experience.

Your enthusiasm made our day! 💚

- Good Protein team

Rated 5 out of 5 stars

My purchase was easy on line

My purchase was easy on line, which is part of a whole experience for me. The flavour is delicious and texture is creamy just as advertised. Plant based is not extremely important for me but certainly is a bonus, I imagine it is a bonus for many. I love this Canadian company and love the image and certainly love that they expressed having reviews as it makes their team feel good and inspired! Wow!!!🤩. You don’t often hear that. Well done @goodprotein. You have me as a loyal customer. Keep being good. 😊

September 12, 2025
Unprompted review
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Reply from Good Protein

Thank you so much for your amazing review, Jen! ☺️

We are thrilled to hear that your experience with us, from purchase to enjoying the flavour and creamy texture, has been so positive.

Thanks again for sharing! 💛

- Good Protein Team

Rated 5 out of 5 stars

Fabulous and Quick!

Nothing constructive today. I appreciate the quick service I received to make an adjustment to my upcoming order.

September 12, 2025
Unprompted review
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Reply from Good Protein

Thank you for sharing! We’re glad we could quickly assist with your order adjustment.

It’s great to know our service made things easy and hassle-free. 💚

- Good Protein team

Rated 5 out of 5 stars

I just love the Chocolate Fudge shakes…

I just love the Chocolate Fudge shakes … tastes just like a fudgie brownie!! So easy to shake and no aftertaste!!

September 10, 2025
Unprompted review
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Reply from Good Protein

Thank you so much for your message! 😄

We’re thrilled to hear you’re enjoying the Chocolate Fudge shake.

We’re glad they mix easily and leave no aftertaste. 💚

- Good Protein team

Rated 5 out of 5 stars

Amazing Fast Service and Delish…

Amazing Fast Service and Delish Products
Helpful staff and efficient ordering

September 10, 2025
Unprompted review
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Reply from Good Protein

Thank you so much! We’re thrilled to hear you’re enjoying our products and that our team could make your ordering experience smooth and easy! ☺️

- Good Protein team

Rated 5 out of 5 stars

Great protein shake flavors

I have tried a few of their flavors and they are all great. They do not leave a chalky after taste. I recently placed an order. It took a few days for me to receive my order so i sent an email to customer support. Their customer service is amazing. The team is helpful and responded to my email and concern in a timely manner. I'm looking forward to trying the new flavors.

September 6, 2025
Unprompted review
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Reply from Good Protein

Thank you for sharing, Rita!

We’re so happy to hear you’re enjoying the flavours and that there’s no chalky aftertaste. We’re also glad our customer support could help quickly with your recent order.

Can’t wait for you to try the new flavours! 😄

- Good Protein team 🩵

Rated 5 out of 5 stars

Amazing customer service experience

Amazing customer service experience
Very fast and knowledgeable!

September 9, 2025
Unprompted review
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Reply from Good Protein

Hey Katia! Thank you so much for your kind words!

We’re thrilled to hear you had a fast and helpful experience with our team. Your message means a lot to us!

- Good Protein team 🩵

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