I ordered a smart rechargeble pump for the amount of £24.62 they sent me a small bike pump its harder to get a refund its all a rip off do not order they knew my order
I ordered a smart pump
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I ordered a smart pump
Similar experience to Brian.
Bought after seeing a pop-up ad on the Daily Mail website (never again!)
I chased the order after 5 weeks, originally I gave benefit of doubt for delay before chasing due to Covid.
When I chased and requested a refund through Paypal resolution centre I then received a cheap hand pump through the post nothing like the pump I had ordered.
I have put my second refund request in through Paypal resolution centre and will see where that gets me after resolution date expires in 12 days.
Placed my order, waited 24 days, no delivery, can't email as they bounce back. Wouldn't give 1 star if No star option was available
I have now waited over six weeks for my purchase to arrive.ihave emailed goods galaxy several times but have received no response
ordered an electronic mini pump thru an advert within duolingo app. Did not get a 'confirmation of order', but money taken immediately. Tried to make contact after a few days. Email given bounces straight back. So no way of contact. Owner is another company with London mailing address, owned and operated by Chinese citizen with very short (perhaps untraceable) name and from China. Week later I received a standard mini pump - not worth the £25 I paid. Checked online to find georgeshop.co.uk selling same electronic pump for £90. Same mo - London company, Chinese citizen owned and operated. BE VERY AWARE with these 2 companies.
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