Gooseberry Intimates Reviews 2,124

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 480 reviews, reviewers had a great experience with this company. Customers consistently praise the products, especially swimsuits and lingerie, for their flattering fit, comfort, and high quality materials. Many appreciate the luxurious feel and thoughtful craftsmanship, noting that items often make them feel confident and beautiful. The customer service is frequently highlighted as top-notch, with staff being efficient, personable, and helpful in resolving issues or assisting with sizing. Reviewers also commend the quick delivery and overall positive user experience, often receiving their orders correctly and in a timely manner. However, some customers experienced issues with orders, such as delayed shipping or items not arriving at all. A few people were dissatisfied with the quality of certain products, finding them to be less than expected or not true to size, and some noted difficulties with exchanges for sale items. Additionally, there were instances where the color of an item, particularly 'Sapphire', was described as purple instead of blue, differing from the advertised images.

What people talk about most

Product

Customers generally report positive experiences with the product, praising the quality, fit, and aesthetic of... See more

Quality

Consumers find quality to be positive, with many praising the great quality, beautiful colors, and... See more

Order

Users describe ambiguous interactions with order, with many customers reporting issues such as not receiving... See more

Customer service

People report positive experiences with customer service, highlighting quick responses and helpful... See more

Delivery service

Clients share positive opinions on delivery service, with many praising quick and timely deliveries, often... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I absolutely love the swimsuit! I have 4 babies last one being 3 months ago and the swimsuit makes me look absolutely snatched! Super flattering and very comfortable. Only reason I gave it 4 stars ins... See more

Rated 4 out of 5 stars

This was my 5th purchase of the same swimsuit. I absolutely love them. This one was supposed to be blue but it was in fact purple. I didn't read the reviews prior to buying this one but and previou... See more

Rated 5 out of 5 stars

This was my third purchase from Gooseberry Intimates. Each one piece fits fabulous , great quality , beautiful colors . I was a bit worried that this last suit ( deep plunge neckline ) would be a bit... See more

Rated 5 out of 5 stars

I recently bought a pair of bikini panties from Gooseberry, and I could not be happier! The fit is perfect—snug in all the right places but still incredibly comfortable for all-day wear. The materia... See more


Company details

  1. Lingerie Store
  2. Clothing Store

About Gooseberry Intimates

Written by the company

Gooseberry Intimates

Gooseberry Intimates is a premium lingerie and intimate wear brand dedicated to empowering women to feel confident and comfortable in their own skin. With a focus on high-quality materials, expert craftsmanship, and a commitment to body positivity.

Gooseberry Intimates
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Gooseberry Intimates is a luxury lingerie brand that has gained popularity for its stylish and unique designs. The brand was founded in 2008 in Sydney, Australia, by a husband-and-wife team, who wanted to create lingerie that was both comfortable and beautiful. Gooseberry Intimates offers a wide range of lingerie and loungewear, including bralettes, bodysuits, panties, and sleepwear. Their pieces are made from high-quality fabrics, such as silk, lace, and velvet, and feature delicate detailing and intricate embroidery. One of the standout features of Gooseberry Intimates is their attention to detail. Each piece is crafted with care and precision, and the result is a collection that is both sexy and sophisticated. Their designs are often inspired by nature, with floral motifs and natural colors featuring heavily in their collections. In addition to their stunning lingerie, Gooseberry Intimates is also committed to ethical and sustainable manufacturing practices. They prioritize ethical sourcing and production, and all their products are made in small batches to reduce waste and ensure quality control. Overall, Gooseberry Intimates is a brand that combines beauty, comfort, and sustainability. Their lingerie is the perfect choice for anyone who wants to feel both stylish and comfortable.


Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 19% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Fantastic selection and stellar customer service

Fantastic selection, but it’s their customer service that truly sets them apart. I’ve reached out twice to resolve order issues (none of which were their fault), and both times they were efficient, personable, and quick to solve the problem. A pleasure to do business with - highly recommend.

January 5, 2026
Unprompted review
Rated 4 out of 5 stars

great!

The delivery was exceptional! Product amazing! however the pricing was hard to swallow for a pair of bathers.

December 20, 2025
Rated 1 out of 5 stars

Need to return items for refund as they…

Need to return items for refund as they were to small. Emailed several times with no response! Don’t buy from them!

December 19, 2025
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Reply from Gooseberry Intimates

Hi Angelica,

We’re really sorry for the frustration this has caused and appreciate you bringing this to our attention. We did respond to your emails and have followed up again, as messages can occasionally end up in spam or promotions folders.

Our previous emails included instructions on how to proceed with an exchange, and we’d be more than happy to assist if you have any questions or need further help completing the return.

Thank you!

Rated 1 out of 5 stars

The sizing is EXTREMELY small- we asked…

The sizing is EXTREMELY small- we asked for an exchange the day we received our item and were told NO exchanges! Very disappointing- the swimsuit was NOT on clearance but just on sale. It is a new stocked swim suit! Will not be ordering from them again!

December 18, 2025

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