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Gooseberry Intimates Reviews 2,112

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TrustScore 4 out of 5

4.0

Lingerie Store
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Review summary

Created with AI, based on recent reviews

Evaluating 479 reviews, reviewers had a great experience with this company. Customers consistently praise the products for their high quality, luxurious feel, and flattering designs. Many people highlight the exceptional customer service, describing it as efficient, helpful, and personable. Reviewers also appreciate the timely delivery of their orders. However, some customers also noted issues with their orders, including receiving the wrong size or color, or experiencing problems with delivery. A few other people also felt that the quality of some items was not as expected, particularly with sale items that could not be returned or exchanged.

What people talk about most

Product

Consumers generally find the products to be of good quality, with many praising the material and overall... See more

Quality

People report positive experiences with quality. Many customers praise the high quality of products, noting... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers express frustration with issues like wrong... See more

Customer service

Reviewers mention positive feedback about customer service. Many customers praise the excellent and quick... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the timely and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This was my 5th purchase of the same swimsuit. I absolutely love them. This one was supposed to be blue but it was in fact purple. I didn't read the reviews prior to buying this one but and previou... See more

Rated 4 out of 5 stars

I absolutely love the swimsuit! I have 4 babies last one being 3 months ago and the swimsuit makes me look absolutely snatched! Super flattering and very comfortable. Only reason I gave it 4 stars ins... See more

Rated 5 out of 5 stars

I recently bought a pair of bikini panties from Gooseberry, and I could not be happier! The fit is perfect—snug in all the right places but still incredibly comfortable for all-day wear. The materia... See more

Rated 5 out of 5 stars

Gooseberry Intimates is one of my most favourite brands out there. Unmatched quality of the fabrics and craftsmanship and absolutley wonderful designs that will make you feel like a goddess are well w... See more

Company details

  1. Lingerie Store
  2. Clothing Store

About Gooseberry Intimates

Written by the company

Gooseberry Intimates

Gooseberry Intimates is a premium lingerie and intimate wear brand dedicated to empowering women to feel confident and comfortable in their own skin. With a focus on high-quality materials, expert craftsmanship, and a commitment to body positivity.

Gooseberry Intimates
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Gooseberry Intimates is a luxury lingerie brand that has gained popularity for its stylish and unique designs. The brand was founded in 2008 in Sydney, Australia, by a husband-and-wife team, who wanted to create lingerie that was both comfortable and beautiful. Gooseberry Intimates offers a wide range of lingerie and loungewear, including bralettes, bodysuits, panties, and sleepwear. Their pieces are made from high-quality fabrics, such as silk, lace, and velvet, and feature delicate detailing and intricate embroidery. One of the standout features of Gooseberry Intimates is their attention to detail. Each piece is crafted with care and precision, and the result is a collection that is both sexy and sophisticated. Their designs are often inspired by nature, with floral motifs and natural colors featuring heavily in their collections. In addition to their stunning lingerie, Gooseberry Intimates is also committed to ethical and sustainable manufacturing practices. They prioritize ethical sourcing and production, and all their products are made in small batches to reduce waste and ensure quality control. Overall, Gooseberry Intimates is a brand that combines beauty, comfort, and sustainability. Their lingerie is the perfect choice for anyone who wants to feel both stylish and comfortable.

Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 18% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I ordered from them and I accidentally…

I ordered from them and I accidentally put in the wrong address after ordering. I then emailed them to correct the mistake and they emailed me back within 4 minutes. So lovely to communicate with and so efficient! Will definitely purchase again!

January 26, 2026
Unprompted review
Rated 5 out of 5 stars

Very pretty

I found I was in between a small and medium, so ordered both to try. It arrived to my address in Canada pretty quick - within a week.
I had to get some help from customer service with the sizing once the suits arrived, and they were very helpful with feedback - as if I was actually at a store.
My measurements are: 34 bust, 28 waist, 38 hips. The medium was a bit too wide in the bust for me, as my rib cage is fairly narrow, so I went with the small, and feel confident in it.
I haven't tried it out in the wild yet, but looking forward to it's debut. Love the plum color.

December 29, 2025
Rated 1 out of 5 stars

Still waiting for my store credit !!

Still waiting for my store credit !!! You’ve have received the item 2 days ago !! I have returned a dress to another company and reorder the right size and received it already , while waiting for you to give credit ??

January 9, 2026
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Reply from Gooseberry Intimates

Hi Tricia,

We’re really sorry for the frustration this has caused — we completely understand how upsetting it is to be waiting on store credit.

While the return was eventually delivered, we didn’t have the tracking number or return receipt, which meant we weren’t able to see that the package had been delivered or proactively process the store credit on our end. As soon as we receive that tracking information, we’re able to locate the return and finalize everything right away.

Our team has reached out to you directly to get this sorted, and we’re actively working to resolve it as quickly as possible. Please keep an eye on your inbox so we can close this out for you.

Thank you for your patience — we truly appreciate the opportunity to make this right.

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