Go Overland Canada Reviews 228

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their excellent design, durability, and thoughtful features. Many people highlight the exceptional customer service, describing it as responsive, helpful, and genuinely invested in ensuring a positive experience. The overall user experience with the products is also frequently commended for being comfortable and easy to set up. However, some customers expressed dissatisfaction with the delivery service, citing issues such as delays, damaged items upon arrival, or incorrect shipments. A few other people also felt that the product specifications, particularly regarding mattress thickness and tent dimensions, were not entirely accurate, leading to some discomfort or unexpected limitations.

What people talk about most

Product

Clients share positive opinions on product quality and design. Many reviewers praise the durability and build... See more

Quality

Consumers find quality to be positive, with many praising the outstanding attention to detail, solid build,... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. While many reviewers praise fast... See more

Customer service

People report positive experiences with customer service. Many customers describe the service as amazing,... See more

User experience

Reviewers highlight positive aspects of user experience. Many customers praise the quick and easy setup, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hello, we just bought the Expedition Mini. It was unbelievably delivered to our door in the BC interior for free (!) in a skookum protective crate. We're lifetime tent campers, and epic road trippers... See more

Rated 5 out of 5 stars

I've been using and abusing my tent (Journey Superlite) ever since I got it, it's been through rain, hail, nasty trails and has never let me down The dimming lights are awesome, comfortable, and bi... See more

Rated 5 out of 5 stars

Absolute best communications than ANY company I ever dealt with. Ryan kept in touch while I waited for the order and went well above and beyond. The tent quality and included components blew me away.... See more

Rated 5 out of 5 stars

Absolutely loving our new expedition mini tent! The quality and attention to detail are outstanding—it’s clear that a lot of thought went into the design. Install is quick and easy and it feels solid... See more


Company details

  1. Camping Store

Written by the company

Specializing in the manufacturing of Hardshell rooftop tents, our goal is to provide well made, well priced packages that include everything you need for your RTT adventures.


Contact info

4.8

Excellent

TrustScore 5 out of 5

228 reviews

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1-star

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Rated 5 out of 5 stars

Good product 👍👍

A couple of small holes i noticed were patched, but over all, im very happy with the product. The customer support and response time is awesome, best I've experienced .
I've no regrets supporting this 🇨🇦 company ✌️

May 30, 2025
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Rated 5 out of 5 stars

Absolute best communications than ANY…

Absolute best communications than ANY company I ever dealt with. Ryan kept in touch while I waited for the order and went well above and beyond. The tent quality and included components blew me away. I highly recommend GoOverland Canada.

May 30, 2025
Rated 3 out of 5 stars

4.9 Star for tent and 1 star for their delivery

I’d like to split my review into two parts: one for the Journey (Superlite) tent, and one for the delivery experience.

Journey (Superlite) Feedback --> 4.9 out of 5
I was very satisfied with the tent. It exceeded my expectations. The design is thoughtful and stylish, and it includes very useful and practical accessories. The tent’s height is great, and overall, everything was even better than I had imagined.
That said, I noticed two shortcomings:
- There were no installation instructions included.
- There was no booklet explaining the accessories or how to use them.
Still, these issues didn’t take away from my overall satisfaction. I would rate the tent 4.9 out of 5.

Delivery Feedback --> 1 out of 5
Unfortunately, I was really disappointed with the delivery process. 1 out of 5 stars.
Although the initial shipping delay may have been outside their control, once the tent arrived in Vancouver, it was mistakenly sent to Toronto. That error delayed the delivery by another 2–3 weeks and caused me to cancel my Oregon trip.
As compensation, they offered a free Rugged Case—but that too arrived damaged, and now I’m spending extra time and energy trying to return it.
Overall, I would not rely on their delivery process. Inspect your item carefully before accepting it from the shipping company.

Overall Rating: 3/5.

May 29, 2025
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Reply from Go Overland Canada

Hi Mohammad, thanks for reviewing your experience with shipping. However as a reminder, this is not reflective of our small business. The shipping delay we have no control over and we kept you up to date throughout the process, replying to all your emails right away. You expressed extreme frustration with the delay and we sent you a free item worth $300. Unfortunately, the shipping company caused a slight scrape on the product which you let us know about, and we have submitted a damage claim as we have full insurance. The claim was submitted within the same day you flagged the issue to us and will be resolved soon. All we’ve done is communicate with you and provide options on how to move forward with the delay. There’s not much else within our control. We’d appreciate if you review our products and level of communication on this platform, not the service with a shipping company we do not own. Happy camping.

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Rated 5 out of 5 stars

Picked up the tent from Red Bear…

Picked up the tent from Red Bear Outdoors - great bunch of guys who had the tent ready to go. Installed on the ORO bed rack perfectly. Tent was well packed, no defects of any sort. Is light and easy to deploy, perfect for our needs. Looking forward to many, many adventures with this great set-up

May 28, 2025
Rated 5 out of 5 stars

Purchasing our explorer mini from Go Overland Canada.

So far we have had a great experience with Go Overland Canada . From ease of ordering, and prompt responses to all our questions. When we ran into issues finding the proper crossbars for our vehicle they suggested a local company that could assist and advise. Even though the tent we wanted was on back order, it was delivered within the time frame they indicated. It’s delivered in a sturdy crate, so no worries there. We looked at numerous tents and were thrilled to find one at this price point with all the features and better yet.. a Canadian Company! It’s very well constructed, roomy, and easy to set up and close. We are planning a trip through Labrador and Newfoundland this summer and look forward to taking it on the road. We are recently retired and know it will bring us years of adventures.

June 2, 2025
Rated 4 out of 5 stars

Excellent product as always with these…

Excellent product as always with these guys, I thoroughly enjoyed the annex addition to my expedition mini, once I mostly figured out how to set it up! My only critique would be that there’s only video instructions on YouTube. Which won’t necessarily help when there’s no service to watch them. But none the less it’s a simple, well built and durable product! Highly recommend this, and I highly recommend watching or downloading the set up instructions before hand for a smoother first time set up!

May 22, 2025
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Rated 5 out of 5 stars

Outstanding Customer Service

We love our Go Overland Journey Xlite RTT.
The service we received from Go Overland and Ryan was outstanding from start to finish.
Product is top notch.
Thank you for making us believe people care about people.
Happy adventures to all from a very very happy couple.
😃✌️🏕

May 23, 2025
Rated 5 out of 5 stars

Amazing customer service as always from…

Amazing customer service as always from this amazing team and company! Going on year three of owning my g.o.c journey x (older model I think ver1/1.5) and i damaged my gas strut outa my own stupidity and Vito and the amazing team behind him with zero questions asked had me a new set shipped out the same day I told them and I had them in my hands two day later. As I’ve said before go overland Canada is the best in the business and If you’re questioning on buying from them this should be all you need to know! Unrivalled pricing bang for buck amazing warranty and just all around fantastic with deal with

May 12, 2025
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Rated 5 out of 5 stars

Excellent Service and Products

Excellent customer service with quick responses to emails. Well detailed answers regarding shipping and placed us in contact with a partner company about mounting hardware. Top notch service for high quality products.

May 17, 2025
Rated 5 out of 5 stars

Canadian company that cares about each clients needs…

After a few failed attempts at dealing with a few different overland companies in the past, Go Overland Canada has been an amazing company to deal with. From first contact, to questions and or any issues, they have been amazing with quick resolution.

It’s not just about product and volume sales, it’s about a brand and unlike other companies, GoOverland actually goes out and uses their products as well. (Not a poser company making instagram posts relying on their customer basis for content)

May 5, 2025
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Rated 5 out of 5 stars

We love our tent

We love our tent! We have it mounted on load bars above a truck cap on a full sized pickup truck. This puts the bottom of the tent at 6'8". At that height a shorter person might not be able to manage it, but with the long pull strap and extension ladder I can manage the tent alone for setup and pack-up. It's a really well built tent and HUGE. We are all very excited to get out camping.

March 27, 2025
Rated 4 out of 5 stars

Crazy fast shipped and responsive…

Crazy fast shipped and responsive staff. Construction of the cases looks and feels solid. Looking forward to putting the cases through their paces. Only thing to note was that the fasteners for the molle top were loose on one of the cases and half of them were rattling around free inside.

April 21, 2025
Rated 5 out of 5 stars

Heavy tent…

It will be nice to be warned the tent comes in a wood crate and make us remember the tent weight 150lbs! When I receive it I was surprised I big it was. By chance I got a few friends to pull out this beast out of the delivery truck. In general, I’m happy but lack of accessories for this tent.

April 15, 2025

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