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goPeer Reviews 140

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its ease of use and intuitive design, making the overall experience seamless and efficient. Many people highlight the exceptional customer service, describing the staff as professional, responsive, and genuinely supportive, providing clear communication and helpful assistance throughout the process. However, some customers also noted that the funding process and receiving the money can take longer than expected, with a few mentioning delays in deposits. Additionally, a small number of people expressed dissatisfaction with the strictness and unfriendliness of some customer service interactions.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting the ease of registration,... See more

Service

Clients share positive opinions on service, highlighting exceptional customer service and a simple,... See more

Payment

Consumers find payment to be ambiguous, with many noting that while the process is easy and flexible, the... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the exceptional and... See more

Website

Customers had positive experiences with the website. Reviewers found the platform easy to use and intuitive,... See more

Based on these reviews

Rated 5 out of 5 stars

1. Simple Process 2. Easy explanation and understanding on both sides. 3. Peace of mind without pressure. 4. No pressure, everything is black and white from the time you start your application.... See more

Company replied

Rated 5 out of 5 stars

I borrowed through GoPeer here in Canada, and honestly, it felt different from the start. The process was simple and clear, and the people behind it were respectful and genuine. No pushy sales talk,... See more

Company replied

Rated 5 out of 5 stars

Long time investor on gopeer. The platform is easy to use and intuitive. They offer a unique solution to diversify my investment portfolio, which I absolutely love. I also love that gopeer gives me th... See more

Rated 5 out of 5 stars

The process is seamless, but they also provide customer support with no significant wait time. Further, I needed to come up with money within days, as I had a personal emergency to deal with, and I... See more

Company replied


Company details

  1. Investment Service
  2. Loan Agency

About goPeer

Written by the company

goPeer connects borrowers who need affordable personal loans with investors who want to earn passive income — all through a secure online platform.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

140 reviews

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Rated 5 out of 5 stars

Excellent service

Excellent service, funding time was as expected, very convenient and extremely helpful alternate to the big banks

November 26, 2025
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Reply from goPeer

Thanks for the 5 stars! Glad you found goPeer as a great alternative to big banks.

Rated 5 out of 5 stars

Good experience

Their website makes it easy to invest and review.

November 27, 2025
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Reply from goPeer

Thanks for leaving a review, Michael! Glad to have you part of goPeer's investor community.

Rated 5 out of 5 stars

The loan application was easy

The loan application was easy. I always wanted to do a co-op or peer funding. This seems to be a perfect place to achieve that. I’m also looking to be an investor, as soon as I’m done with my debt payments!

November 25, 2025
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Reply from goPeer

Thanks for the 5 stars, Joel! Excited to have you be part of our investor community, that’s exactly the experience we aim to deliver.

Rated 5 out of 5 stars

Good experience

It took 10 days to fund and receive the money, it’s not as fast as I expected but it was easy to apply and im happy with the service.

November 25, 2025
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Reply from goPeer

Thanks for the review, Luc. Happy to have you in our community!

Rated 5 out of 5 stars

Simple and informative

Everything was super easy and informative. It made things simple to get started, and the agent I scheduled a phone call with was able to answer all the questions I had before I got started.

November 22, 2025
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Reply from goPeer

Thank you for sharing a review, Chris! We're happy to have you as part of the goPeer community.

Rated 5 out of 5 stars

Simple

Simple, easy to use, and quick!

November 11, 2025
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Reply from goPeer

Thanks for the 5 stars, Megan!

Rated 5 out of 5 stars

Excellent people to deal with

Excellent people to deal with, fast easy process to follow.

November 20, 2025
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Reply from goPeer

Thanks for the kind words, Maureen! Glad to hear you found the process easy.

Rated 4 out of 5 stars

Takes time

Everything was pretty good overall

November 11, 2025
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Reply from goPeer

Thanks for leaving a review, Neil! Glad you're enjoying the platform.

Rated 5 out of 5 stars

My money work for me

I like that the platform like GoPeer is available to regular Canadians for both, investors and borrowers.

November 1, 2025
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Reply from goPeer

Thanks for the kind words! We're really glad to hear you're enjoying the platform. Thanks for being a part of the goPeer community.

Rated 5 out of 5 stars

Amazing service

Amazing service. A special thanks to Tanya who helped me throughout the process.
Great company overall.

November 6, 2025
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Reply from goPeer

Thanks for leaving a review, Matilde! We'll pass along your compliments to Tanya.

Rated 3 out of 5 stars

- Need joint account and other improvements.

- Need joint account (simplifies and expedites transfer on death of one spouse - the surviving spouse would automatically assume full ownership of the joint account with no need for probate and disclosure. That's a big deal.)
- Transferability, especially at death. Presently, there will be a 3-5 yr (+) mess for the executor until all outstanding loans are closed and recoveries completed. This is unacceptable for seniors, in particular, who wouldn't want to inflict this on their executors. A possible remedy would be for goPeer to generally agree to buy back loans of deceased lenders. That would be one class act.
- TFSA and RRSP/RRIF eligibility would be a big plus.
- TFSA eligibility would also allow for declaration of Successor/Holder instead of Beneficiary. This would be a big tax advantage for the surviving spouse, as the taxfree status would be preserved.
- Can't quickly fund goPeer account. No interac. No billpay or other more rapid means.
- No interest is paid on cash balances. Boo.
- Inability to withdraw the cash balance if less than $50. Hey, it's my money, not goPeer's. It's quite irksome to be denied my own cash.

EDIT 2025-11-27: I can confirm that the <$50 cash withdrawal now works. Also, that my experience as a lender has generally been good with goPeer, other than the above major concerns. Can understand why registered accounts aren't yet possible. Don't understand why *Joint Accounts* aren't yet available so that the surviving spouse could take immediate sole control and ownership without the goPeer account languishing in the estate indefinitely.

November 10, 2025
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Reply from goPeer

Thank you so much for taking the time to share this detailed feedback. You've highlighted several important areas, and we fully understand why these matter.

Joint accounts, smoother processes in the event of death, and registered account eligibility (TFSA/RRSP/RRIF) are all improvements we know would add real value. Unfortunately, we are bound by Canadian securities laws, which provide very limited flexibility to offer liquidity in the event of death. Similarly, Canadian regulations do not permit these types of loans to be held within registered accounts such as a TFSA or RRSP. These are not decisions made by goPeer, but rather part of the regulatory framework we operate within, one that is ultimately designed to protect investors.

The 2025 Carney Budget has prioritized the implementation of real-time payment rails in 2026, which should meaningfully improve funding timelines once in place.

Just to clarify, you can withdraw any positive cash balance under $50 at any time. The only limitation is that if your available balance is $50 or more, individual withdrawals must be at least $50, which helps reduce processing costs and avoid frequent small transactions.

If you ever see a balance that can’t be withdrawn, it’s usually because some funds are still tied to active investments or temporarily unavailable due to a bank reversal. We're always happy to take a look if something doesn't seem quite right.

Thank you again for the thoughtful suggestions. Feedback like yours helps us improve the experience for everyone, and we’re happy to discuss any of this further if you ever want to reach out.

Rated 5 out of 5 stars

globally quite good

I've been investing some money with Gopeer for about 2 years now and my personnal experience is globally quite good. It's interesting when you want to diversify your investments. I have not borrow any money so can't comment on that part.

November 11, 2025
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Reply from goPeer

Thanks for the review, David! Glad we could offer a way for you to diversify investments. We're happy to have you be part of our investor community.

Rated 5 out of 5 stars

Great service

I have had a rep contact me to make sure things were going well. I think that customer service is a great part of any company and should be at the forefront of all businesses

June 18, 2025
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Reply from goPeer

Thanks for leaving a review, Eric! We agree and are very proud of our customer support team. We'll be sure to pass along the message to them.

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