What a brilliant service. Bought some items at Wickes in the morning and they arrived in the afternoon without any problem. The driver was lovely, fantastic attitude the items were in perfect conditio... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Thank you to Daniel Marshall for accepting my job, especially considering it was quite a distance away. When I initially called him, he was superb reassuring me that he was on his way and even check... See more
Company replied
Super quick delivery at a reasonable price. Used Gophr a few times now via Wickes for various materials. Gophr will deliver your items same day for £10, which is great value as next day delivery is... See more
Company replied
Really polite person . Explain me the process of the delivery ,possibilities for me of future deliverys that i didnt knew and brought the eitems near to my door so i didnt have to carry them . So tha... See more
Company replied
Company details
Written by the company
Smart. Scalable. Same-day delivery. Gophr is a smarter, nationwide courier platform that connects businesses that need things delivered quickly, with professional local couriers...and then uses tech to help manage those deliveries for a better, more reliable experience.
Contact info
United Kingdom
- hello@gophr.com
- gophr.com
4.7
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 86% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Absolutely great service
Absolutely great service. Ordered and was here within the hour. Good communication and very pleasant guy. Thank you. Highly recommend
March 16, 2026
Unprompted review
Reply from Gophr
Hi Karen,
Within the hour — that's what we're here for. Thanks for the recommendation!
Gophr Team
The order arrived in a timely manner…
The order arrived in a timely manner and there was no damage on the items, Ulisses made the job easy for me!
March 14, 2026
Unprompted review
Reply from Gophr
Hi there,
Glad Ulisses made it easy for you. Cheers for this.
Gophr Team
Non delivery
Tried using Had delivery by 19-45 awaiting for an urgent project email me at 19-43 not coming we will deliver between 8-4pm next day
Had to stop the job and rearrange
Unacceptable and wouldnt recommend using by anyone
March 13, 2026
Unprompted review
Reply from Gophr
Hi there,
We're sorry to hear this. Please get in touch with us at ops@gophr.com and we'll look into it straight away.
Gophr Team
Brilliant service from Abdul
Brilliant service from Abdul. Delivered to doorstep. Great customer service overall.
Brilliant service from Wickes. Delivered with in 3hrs.
March 12, 2026
Unprompted review
Reply from Gophr
Hi there,
Glad Abdul looked after you well. Thank you.
Gophr Team
Excellent tracking and fast delivery
March 10, 2026
Unprompted review
Reply from Gophr
Hi Glynn,
Good to hear — thank you.
Gophr Team
GREAT JOB, not enough time for me to go…
GREAT JOB,not enough time for me to go so ordered the parts online and delivered in no time, GREAT communication and service. Thanks.
March 8, 2026
Unprompted review
Reply from Gophr
Hi Lee,
Got it to you when you needed it - that's what we're here for. Thanks for this.
Gophr Team
Fast delivery good job done
March 8, 2026
Unprompted review
Reply from Gophr
Hi Carol,
Thanks for this!
Gophr Team
Mr Henry Emefo - Great service oriented Person - True customer delight
I had a great experience with this delivery driver from Wicks, Mr Henry Emefo. He was extremely kind, patient, and went out of his way to help an elderly person bring several heavy items safely into the house. Instead of just dropping the delivery at the door,he kindly helped carry everything inside and made sure it was placed in a safe spot. His thoughtfulness and willingness to help really made a difference. Excellent service and a genuinely caring person.
March 6, 2026
Unprompted review
Reply from Gophr
Hi Pronoy,
Helping get heavy items inside safely and making sure everything was placed properly - that's the kind of service we want to deliver. Thanks for sharing this.
Gophr Team
Very happy with delivery
Very happy with delivery, delivery on time within a3 hour drop to my door, was about an hour, very impressed, even offered to put some inside the door for me as heavy items, delivered with care , would happily use again, thank you.
March 4, 2026
Unprompted review
Reply from Gophr
Hi Clare,
Thanks for this - see you next time.
Gophr Team
I have no transport today
I have no transport today. Needed to get something delivred urgent. Courier collected from store and delivred to door within thirty minuites. The driver was a very courtious nice guy top marks Eldho.
March 3, 2026
Unprompted review
Reply from Gophr
Hi Glyn,
30 minutes when you needed it urgently - that's what we're here for. Thanks for this.
Gophr Team
Very fast delivery and the driver was…
Very fast delivery and the driver was helpfull too
March 3, 2026
Unprompted review
Reply from Gophr
Hi Dani,
Appreciate this.
Gophr Team
Reply from Gophr
Hi,
Thanks for the review.
Gophr Team
Great delivery
Great delivery, driver was fast and friendly, 5 stars 👍🏻
March 1, 2026
Unprompted review
Reply from Gophr
Hi Manoj,
Good to hear - thank you.
Gophr Team
Efficient, friendly service!
Polite, friendly and efficient!
Would certainly use again - thank you Andrees!
March 1, 2026
Unprompted review
Reply from Gophr
Hi there,
See you next time.
Gophr Team
Reply from Gophr
Hi Paige,
Thanks for this.
Gophr Team
Courier was outstanding
Courier was outstanding. Courteous and nice warm smile. Delivered on time.
February 27, 2026
Unprompted review
Reply from Gophr
Hi Chris,
Appreciate this.
Gophr Team
Great delivery
First time I've used wickes rapid delivery service and it was great. The courier was polite and very helpful,he contacted me with updates as to when he would arrive and was very prompt in the delivery. Will certainly use this again thankyou
February 26, 2026
Unprompted review
Reply from Gophr
Hi Brenda,
Good to hear - see you next time.
Gophr Team
No response or easy way to contact for help.
Signed up with gophr in maybe 2024 having completed all my application successfully and then asked to pay £25 for my dbs which was successful only to have countless emails ignored and zero responses to help to get me started on the app.
February 26, 2026
Unprompted review
Reply from Gophr
Hi Dave,
Thanks for this.
Gophr Team
The service was first class
The service was first class, I would definitely use Wickes delivery again. Ordered wood in store around 12 noon and delivery was before 2pm. I was kept up to date and the driver was very friendly and helpful!
February 24, 2026
Unprompted review
Reply from Gophr
Hi David,
Ordered at noon, delivered before 2pm - that's what we're here for. Thanks for this.
Gophr Team
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